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Reviews of Wild Orchid Resort

3 out of 5
Wild Orchid Resort
A.Santos corner Johnnys Street Balibago, Angeles City, Pampanga

Reviews

8.0

Very Good

Rating 10 - Excellent. 97 out of 321 reviews" "
Rating 8 - Good. 148 out of 321 reviews" "
Rating 6 - Okay. 43 out of 321 reviews" "
Rating 4 - Poor. 25 out of 321 reviews" "
Rating 2 - Terrible. 8 out of 321 reviews" "

7.8/10

Cleanliness

8.4/10

Staff & service

7.6/10

Amenities

7.2/10

Property conditions & facilities

7.6/10

Eco-friendliness

Reviews

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best vacation i ever had. I plan to return and use the resort in Subic bay also. Fun fun
Stayed 13 nights in May 2024

4/10 Poor

Rosendo

Traveled with partner, Traveled with family
Liked: Staff & service, amenities
Disliked: Property conditions & facilities
I took a shower late at night and discovered that there were no towels, had to dry myself with a robe. Pools are nice and the food is ok. The rooms are a nightmare.
Stayed 2 nights in May 2024

8/10 Good

David

Liked: Cleanliness, staff & service
Stayed 13 nights in Apr 2024

10/10 Excellent

joel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2024

8/10 Good

Christopher

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
I didn't like when I asked the bartender for 4 pool towels for me and my family and she said NO and said theres a 2 limit towels per room BUT then the Filipins woman behind me was given more then 2 towels . I guess just foreigners can't have more then 2 towels.
Stayed 1 night in Mar 2024

8/10 Good

Robert

Stayed 1 night in Mar 2024

4/10 Poor

Trevor

Liked: Staff & service
Disliked: Property conditions & facilities
Room was mixed up with my friends booking. No water pressure, not very clean or well maintained. Good location
Stayed 6 nights in Feb 2024

4/10 Poor

Salty

Traveled with partner
Liked: Property conditions & facilities
Disliked: Amenities
I reserved a room with a balcony and got a room without a balcony, at breakfast i ordered a tenderloin steak and got a flank steak. No elevator to the 2nd floor i had a drag my luggage up a spiral stairs.
Stayed 1 night in Feb 2024

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stay in the lagoon area, it's newer and excellent for the price. The staff is excellent and friendly.
Stayed 4 nights in Feb 2024

8/10 Good

WILLIAM

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2024

8/10 Good

Abiodun

Liked: Staff & service
Disliked: Property conditions & facilities
This is a hotel i frequently stay at....friendly staff and good food. This isnthe first time i stayed in one of the "old" rooms......and it was just that. Besides that it was a good stay
Stayed 5 nights in Feb 2024

6/10 Okay

Darryl, burnaby

Traveled with partner
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
This property used to be pretty nice but no money gone back into it. AC units in bedrooms don’t keep up with the heat. Stains on bathtubs. Carpet in hallways stairs very dirty. The pools and grounds are nice.
Stayed 1 night in Feb 2024

8/10 Good

Verified traveler

Traveled with group, Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
A taste of Subic in Angeles
The hotel is generally very good, low rise, large garden and 2pools, nice bars and eating lounges. what i noticed only was the rusty smelling water from the faucet…i guess, water lines need to be upgraded with the latest pipes suitable both for hot and cold water lines
Stayed 2 nights in Feb 2024

8/10 Good

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Place was nice. Staff friendly...close to action
Stayed 14 nights in Jan 2024

8/10 Good

Eric, Lunenburg

Liked: Cleanliness, property conditions & facilities
I was surprised in a hotel of this quality/price that there was no information whatsoever in the room or lobby describing hotel amenities/services, menu or anything else. Service was often slow, but no worse than is typical of the Philippines generally. I expected better from a hotel priced in the higher end of its market, and did not find the higher cost a particularly good value.
Stayed 3 nights in Jan 2024

4/10 Poor

Randy

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Staff was extremely friendly and helpful. Room was clean but bathroom was dodgy at best. Property needs massive updates in the rooms and hallways. Staff was very kind and well above the standards of the rest of the hotel. Would not recommend hotel but would highly recommend the staff.
Stayed 3 nights in Jan 2024

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value
Stayed 1 night in Jan 2024

4/10 Poor

David

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
The shower in the initial room had no pressure at all and was unusable and the tile grout was mouldy. In the second room offered; the water from the vanity tap and shower rose smelt like sewage and did not leave me feeling clean and refreshed. The towels and and bathrobe were threadbare to the point of having holes in them. The condition of the bathroom fittings and fixtures was sub-standard and unacceptable. The staff were friendly and professional. The food was good and the pools were good. This is my third visit and it's definitely in decline. Clearly needs some investment to bring it back to an acceptable standard. Wont be going back.
Stayed 20 nights in Dec 2023

8/10 Good

MICHAEL C

Stayed 2 nights in Dec 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and value for money
Hotel is in a good location near Walking Street and other nightlife. The staff are friendly and helpful and meals are good. Rooms are clean and spacious and there was no noise noticed from traffic or Walking Street. I stayed in a deluxe room and it was perfect for my requirements. I used the gym every day and there is a nearby park suitable for jogging during daylight hours.
Stayed 6 nights in Nov 2023

8/10 Good

john

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
hotel great, needs little bit of chlorine pressure washing as does all high humidity property,
Stayed 1 night in Nov 2023

8/10 Good

Victor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Greet resort, incredible value for the cost.
The entire staff for the hotel and bar/restaurant were incredibly friendly, helpful and made me feel like family. Food was good to great, drinks and bar clean, reasonable and the housekeeping staff exceled. The ONLY draw back to the stay was that I was in a Non-smoking room, and somehow cigarette smoke found its way to my room from outside or an adjacent room. The staff did their best to mitigate, but it did not work well. I would return to tis hotel again if and when I visit thesame area.
Stayed 7 nights in Nov 2023

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place. Quiet but close to bars and cafes. The crowning glory are the 2 pools ! Helpful staff were happy to do pruning for me and even a couple of days room upgrade when they didn’t have my oreferr d option. No complaints Pero many complements 👍
Stayed 1 night in Nov 2023
Response from Lorna on Nov 23, 2023
Thank you for the very nice review, Sir Chris.Looking forward to your next stayHave a great day ahead :)Best Regards,Lorna

10/10 Excellent

Ridder

Liked: Amenities
Nice place to stay, close to everything
Stayed 3 nights in Nov 2023
Response from Lorna on Nov 9, 2023
Thank you for the good review, SirNice to know that you enjoyed your staySee you soon,Best Regards,Lorna

10/10 Excellent

Todor

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Wild Orchid Hotel in Angeles, Philippines is a solid option for travelers looking for a comfortable stay with good amenities. A major highlight of the hotel is the pool, which is very well-maintained and inviting on hot days. The housekeeping staff does an excellent job of keeping rooms tidy. The hotel staff is also friendly and welcoming. Dining options at the hotel are good, providing tasty meals to enjoy. While the hotel has many positives, its age does show in some areas. Some of the equipment and furnishings are quite dated and worn. The décor could use some updating to give it a more modern feel. But ultimately these cons do not take away from the hotel's strengths - its pool, service, and food. Overall, the Wild Orchid Hotel provides a pleasant stay with its prime location in Angeles, good facilities, and helpful staff. It's a good value for the room rates. I would recommend this hotel to travelers looking for an affordable and comfortable accommodation option in the area. With a little updating, it could be an excellent hotel.
Stayed 2 nights in Nov 2023

8/10 Good

Abiodun

Liked: Cleanliness, staff & service, amenities
Very friendly staff and close to local attractions
Stayed 3 nights in Oct 2023
Response from Lorna on Nov 1, 2023
Thank you for the good review, SirNice to know that you enjoyed your stayLooking forward to your next stayBest Regards,Lorna

10/10 Excellent

David

Stayed 1 night in Oct 2023
Response from Lorna on Nov 4, 2023
Thank you for the good ratings, Sir DAvid.Good to know that you enjoyed your stay at the Wild Orchid Resort.Lookiing forward to your next stayBest Regards,Lorna

8/10 Good

Kevin

Traveled with group
Liked: Cleanliness, staff & service
The Hotel does need some work on it, No hot water. But i would stay there again, it is so friendly. the staff are fantastic.
Stayed 13 nights in Sep 2023
Response from Lorna on Oct 12, 2023
Thank you for the review , Sir Kevin.My apologies for not having hot water in your room.Will refer to the Manager about the problem.Looking forward to your next stay.Best Regards,Lorna

10/10 Excellent

KEITH, Arlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay for the price. Its a older hotel but clean they have a great pool set up but closed the swim up bar. Also they close the pool at 9pm
Stayed 1 night in Oct 2023
Response from Lorna on Oct 12, 2023
Thank you Sir, good to know that you enjoyed your stay.Yes Sir , the pool is close by 10:00 pmLooking forward to your next stayBest Regards,Lorna

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 11 nights in Sep 2023
Response from Lorna on Oct 5, 2023
Thank you very much Sir Eric for the good ratings you gave for the WIld Orchid Resort.Looking forward to seeing you again.Best Regards,Lorna

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely place 👍
Stayed 1 night in Sep 2023
Response from Lorna on Oct 2, 2023
Thank you for the good review, sir Michael.Looking forward to your next stayBest Regards,Lorna

10/10 Excellent

Michael

Liked: Amenities, property conditions & facilities
Lovey hotel clean and tidy , good for everythink, close to shopping mall restaurants and and walking st
Stayed 1 night in Sep 2023
Response from Lorna on Sep 29, 2023
Thank you so much for the good review, SirLooking forward to seeing you again,,Best Regards,Lorna

8/10 Good

ROGELIO, Kapolei

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel for the price. Easy access to nightlife. Safe.
Stayed 1 night in Sep 2023
Response from Lorna on Sep 19, 2023
Thank you for the good review, Sir RogelioLooking forward to your next stay.Have a great day ahead..Best Regards,Lorna

8/10 Good

Ian

Great staff, surroundings and service
Stayed 3 nights in Sep 2023
Response from Lorna on Sep 15, 2023
Thank you for the good review, Sir Looking forward to your next stay.Have a great day ahead ,Best Regards,Lorna

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
The staff are great, the food was not as good as past trips.
Stayed 7 nights in Aug 2023
Response from Lorna on Sep 7, 2023
Thank you for the good review, Sir.Regarding the food, will refer to the Manager and the kitchen.Thank you for letting us know.Looking forward to your next stayBest Regards,Lorna

10/10 Excellent

Sandeep

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, very good service, layout is lively with a great pool and garden. The 3 bars are very well laid out and manned by extremely friendly staff. Just the room and bathroom are a bit dated
Stayed 2 nights in Aug 2023
Response from Lorna on Aug 22, 2023
Thank you for the good review, Sir SandeepNice to know that you enjoyed your stay.There are some rooms that are already scheduled for refurbished especially the bath rooms.Looking forward to your next stay.Best Regards,Lorna

10/10 Excellent

Claude

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 15 nights in Aug 2023
Response from Lorna on Aug 21, 2023
Thank you for the good review , Sir ClaudeLooking forward to your next stayTake care,Best Regards,Lorna

8/10 Good

Travis

Stayed 1 night in Jul 2023
Response from Lorna on Aug 15, 2023
Thank you for the good review, SirLooking forward to your next stay.Best Regards,Lorna

10/10 Excellent

jeffrey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Apr 2023

10/10 Excellent

troy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
felt like home
Stayed 6 nights in Apr 2023
Response from Lorna on May 8, 2023
Thank you for the good review,Sir TroyLooking forward to your next stayBest Regards,Lorna

4/10 Poor

Tanesh Kumar

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Properly is too old. Need a major renovation. Only the pool was nice overall
Stayed 3 nights in Apr 2023

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location and value for money
Hotel is in a good location near Walking Street and other nightlife. The staff are friendly and helpful and meals are good. Rooms are clean and spacious, but we did have issues with the bathroom: faulty light (which was eventually replaced) and the water was sometimes discoloured or smelt bad. Wi-Fi is good in the restaurant / pool / reception area, but we had connectivity issues in the room. Swimming pools were very good.
Stayed 5 nights in Apr 2023
Response from Lorna on Apr 24, 2023
Thank you for the good review, Sir Mark.I have referred your review to our Manager regarding the water issue and the Wi-FI.So sorry for the inconvenience, Sir.Looking forward to your next stayBest Regards,Lorna

8/10 Good

Chris

Liked: Cleanliness, staff & service, room comfort
Lovely friendly and helpful staff
Stayed 6 nights in Mar 2023
Response from Lorna on Apr 12, 2023
Thank you for the good review, Sir ChrisNice to know that you enjoyed your stayLooking forward to your next stayBest Regards,Lorna

10/10 Excellent

Kevin

Traveled with group
Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Staff to be bit more friendly,mainly bar staff,some times we wait too long to be served
Stayed 11 nights in Mar 2023
Response from Lorna on Mar 31, 2023
Thank you for the review, Sir Kevin.Our apologies for the inconvenience... Thank you for letting us know.Best Regards,Lorna

8/10 Good

Chunilall

Liked: Cleanliness, staff & service
Good location
Hotel is in a good location near nightlife. The staff are friendly and helpful. Rooms are clean and i had a balcony which was nice. The rooms are clean and spacious but dated and needs a refresh or renovations. Wifi is good. Pool is also good.
Stayed 1 night in Mar 2023
Response from Lorna on Mar 13, 2023
Thank you for the good review, SirGood to know that you enjoyed your stay at the Wild Orchid Resort.Looking forward to your next stayBest Regards,Lorna

10/10 Excellent

Kevin

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Love watching footy with Eddie and girls in Sarong bar will upgrade room on next stay still had great stay
Stayed 10 nights in Feb 2023
Response from Lorna on Mar 11, 2023
Thank you for the good review.Nice to know that you enjoyed watching footy with the lovely Sarong girls. See you soon, looking forward to your next stayBest Regards,Lorna

10/10 Excellent

Shane

Stayed 4 nights in Dec 2022
Response from Lorna on Dec 23, 2022
Thank you Sir Shane for the excellent review.NIce to know that you are enjoying your stay,.Thanks much,Lorna

8/10 Good

MICHAEL C

6/10 Okay

karl

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Old and run down Not worth the price paid.
Stayed 2 nights in Dec 2022
Response from Lorna on Dec 14, 2022
Thank you for the review , Sir Karl.Will refer your email to our ManagerWe always try our best to maintain the cleanliness of the hotel . even the hotel is old . The Management is slowly but surely replacing old TV and AC.Best Regards,Lorna

10/10 Excellent

Yerik

Liked: Cleanliness, staff & service, amenities
Disliked: Property conditions & facilities