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"The hotel was a comfortable stay overall. The staff were incredibly accommodating to any request we had and the food options were very good. The views from the restaurant up top are amazing and it is a good place to stay at overall. The only downside is that some of the rooms are a bit outdated so they sometimes smell, and the floors will have cracks in them. But as a whole, it was a pleasant experience. "

"staff was soo friendly. Rooms cleans and service was amazing. close to everything and view of volcano is amazing"

"Quedamos encantados, todo estuvo super desde la habitación hasta la atención y áreas. Como sugerencia revisar las areas del spa, los saunas no estaban a temperatura como para hacer su función. Los alimentos estaban en buena porción, pero sentimos que falta sazón. Precios si consideramos que estan muy altos. Por todo lo demás, definitivamente regresaremos."