Arab Mosque Tours

Omar the staff member was so nice and helpful he made sure I was well taken care of and my needs were met.

Nice hotel used by a lot of airline staff. The negatives are that the lack of food options in the area limit you to a restaurant across the street (cheap option) and the hotel restaurant in the lobby. The food for both were not the best and lacked the flavor you would find in the more populated parts of Istanbul. The room insulation could be better so it was not the most quiet stay and the airport shuttle fee was excessive so we took an Uber and saved a lot of money. Positives include clean facility, friendly multilingual staff, and a nice view from the room of airplanes flying to and from the airport. It is also next to a bus terminal for the more adventurous travelers.

My daughter had to return to the US from Barcelona on a rush basis. Best flight entailed a 15.5 hour layover in Istanbul during overnight hours. Booked hotel shuttle and room at Trademark Collection at the last minute at 10 pm (local TRT time), and I'm so glad I did. Mohsen, the night reception on May 22, was beyond helpful! In real time, he was communicating with me (half a world away in Michigan), the shuttle driver and my daughter, to find the meet up spot in the huge Istanbul Airport. Afterward, at 1:30 am, Mohsen took the time to message me that she was ok and that she had checked in. Reviews often mention the helpful staff, but he went above and beyond to assist and reassure a worried Michigan mom thousands of miles away. My daughter said the hotel was beautiful and that the shuttle was this amazing limo type vehicle. Since it was middle of the night, a hotel staff person also escorted her up to the room for safety. Thank you, Mohsen and Trademark Collection!