"I checked in on a Sunday. I’d stayed at this parador two times before, the second time in a superior room with a friend visiting from California. This time I was alone and had booked through Hotels.com. The room was very clean. My room was dark, with one small window with a supposed view of the river, but I was on planta una. Just trees making the room even darker. I had asked for a full bed not two twins, but no. One of the mattresses was way past its prime so I moved to the other twin bed. Three of the usb ports to charge your phone with did not work. The shower did not drain well and I happened to look down and see it on the verge of pouring into the bathroom floor. The woman helping to check me in on Sunday, was not friendly and mentioned I’d booked through Hotels.com. Does that mean I get the room waiting to be refurbished? My other two experiences were so much better. On Tuesday when I was checking out, the staff was super friendly and helpful. I’ll probably come back again, because I go to Leon a couple times a year. So this was one just ok experience, compared to my first two marvelous experiences. One young man who works at the bar was excellent."