Suite, 1 Bedroom, Non Smoking | Hypo-allergenic bedding, down comforters, desk, blackout drapes

Reviews of Country Inn & Suites by Radisson, Asheville at Asheville Outlet Mall, NC

2.5 out of 5

Reviews

9.2

Wonderful

Rating 10 - Excellent. 672 out of 1000 reviews" "
Rating 8 - Good. 234 out of 1000 reviews" "
Rating 6 - Okay. 59 out of 1000 reviews" "
Rating 4 - Poor. 29 out of 1000 reviews" "
Rating 2 - Terrible. 6 out of 1000 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Olivia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean, safe
Stayed 1 night in May 2024
Response from The Awesome Staff at Country Inn Ashville :) on May 26, 2024
Thank you Olivia. We'll hope to see you here again :)

6/10 Okay

Kelly

Traveled with family
Liked: Cleanliness, staff & service
Check in was quick and easy. The facility was well kept.
Stayed 1 night in May 2024
Response from The Usually Awesome Staff at Country Inn Asheville on May 26, 2024
Thank you Kelly, we are glad you had a good stay here with us. We work to create memorably excellent stays for our guests and we are sorry to learn that we didn’t manage To do that for you?

10/10 Excellent

Makayla

Liked: Cleanliness, staff & service, property conditions & facilities
Lynn was so sweet! Thank you!
Stayed 1 night in May 2024
Response from The Awesome Staff at Country Inn Asheville :) on May 25, 2024
Thank you very much Makayla. Come back any time at all - you are always welcome :)

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from The Awesome Staff at Country Inn Asheville :) on May 25, 2024
Awesome! Come back any time Karen :)

10/10 Excellent

Judy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay.
Stayed 1 night in May 2024
Response from The Awesome Staff at Country Inn Asheville :) on May 22, 2024
Excellent! Thank you Judy. Come back any time :)

10/10 Excellent

Qichen, Durham

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Very good!
Stayed 1 night in May 2024
Response from The Awesome Staff at Country Inn Asheville :) on May 22, 2024
Thank you Qichen! Come back any time at all, you are always welcome :)

8/10 Good

James

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front office staff was training a new employee. I understand this must be done but my experience was longer than needed.
Stayed 1 night in May 2024
Response from CF on May 19, 2024
Good morning Mr. James, we are sorry that we did that meet your expectations. We greatly appriecate your constructive feedback as this will help us to improve in making it right for your next stay. Thank you are choosing us have a great day.

10/10 Excellent

Robert

Traveled with partner
Liked: Amenities
The staff was very nice and considerate. The breakfast was very good, good variety. We were very happy with our stay.
Stayed 1 night in May 2024
Response from The Awesome Staff at Country Inn Asheville :) on May 22, 2024
Thanks so much Robert! Excellent. Come back any time at all :)

10/10 Excellent

Sally

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I was going to an art exhibit at the Biltmore and needed a hotel close by. This hotel was right off an I40 exit and across from an outlet mall with various eating options. The check in went smoothly and I was asked about my choice of floors for my room. The staff at both check in and out were very friendly and helpful. The room was clean and comfortable.
Stayed 1 night in May 2024
Response from The Awesome Staff at Country Inn Asheville :) on May 17, 2024
Awesome Sally! Come back anytime at all :)

10/10 Excellent

Charles

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and quiet
Stayed 1 night in May 2024
Response from The Awesome Staff at Country Inn Asheville :) on May 14, 2024
Thank you Charles! Come back any time :)

10/10 Excellent

Michele

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I never have a bad experience at a Country Inn and suites. That's why I'll stick with them. This stay did not disappoint.
Stayed 2 nights in May 2024
Response from The Awesome Staff at Country Inn Asheville :) on May 14, 2024
Excellent Michele! Thanks so much. Come back anytime at all :)

10/10 Excellent

Connor

Good hotel
Stayed 2 nights in May 2024
Response from The Awesome Staff at Country Inn Asheville :) on May 14, 2024
Thank you Connor. Come back any time :)

10/10 Excellent

Milo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pleasant, clean hotel. Spacious rooms. Comfortable beds. Good breakfast. Conveniently located next to the Ashville Outlets.
Stayed 1 night in May 2024
Response from The Awesome Staff at Country Inn Asheville :) on May 11, 2024
Thank you Milo! Come back anytime :)

8/10 Good

Amy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was wonderful. Breakfast was delicious. The parking lot is difficult to maneuver. The bed in our room was broken and was noisy any time we moved
Stayed 1 night in Mar 2024
Response from The Awesome Staff at Country Inn Asheville :) on May 10, 2024
Thank you for being our guest Amy. We are happy that your stay was excellent, and appreciate your constructive feedback, too. Come back anytime :)

10/10 Excellent

robert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2024
Response from The Awesome Staff at Country Inn Asheville :) on May 9, 2024
Thank you Robert! Come back any time :)

6/10 Okay

Daniel, CINCINNATI

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024
Response from The Usually Awesome Staff at Country Inn Asheville on May 8, 2024
Thank you Daniel for being our guest. We work to create memorably excellent stays for our guests, and we are sorry to learn that we did not manage to do that for you?

10/10 Excellent

lance

Traveled with family
Liked: Cleanliness, amenities
Nice clean place
Stayed 1 night in May 2024

10/10 Excellent

BILLY, Morristown

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious room.
Stayed 1 night in Apr 2024

8/10 Good

Phil

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were pleased with the value for the money.
Stayed 1 night in Apr 2024
Response from The Awesome Staff at Country Inn Asheville :) on May 4, 2024
Thank you Phil. Come back an time :)

10/10 Excellent

Marc

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property with many area places to dine and shop.
Stayed 1 night in Apr 2024
Response from The Awesome Staff at Country Inn Asheville :) on May 1, 2024
Thank you Marc! Come back any time, you are always welcome :)

10/10 Excellent

Cheyne

Liked: Cleanliness, staff & service, property conditions & facilities
Great staff
Stayed 2 nights in Apr 2024
Response from The Awesome Staff at Country Inn Asheville :) on Apr 30, 2024
Thank you Cheyne! Come back anytime :)

10/10 Excellent

Janet, Oak Park

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice and affordable hotel. We had 3 rooms that were comfortable and clean. Grocery store next door, outlet mall and places to eat. Not too far from Biltmore Estates.
Stayed 3 nights in Apr 2024
Response from The Awesome Staff at Country Inn Asheville :) on Apr 27, 2024
Thank you Janet. We are so happy that you all had an excellent stay and we will hope to see you here again. Come back any time :)

4/10 Poor

Malaysia

Business traveler
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bed sheets had hair in it in multiple areas, sheets probably weren’t changed. It wasn’t the worst hotel overall but I wouldn’t stay again.
Stayed 2 nights in Jan 2024
Response from Bobby, Hotel General Manager on Apr 23, 2024
As a small hotel we work to create memorably excellent stays for our guests, Malaysia. We are grateful for your feedback about your unique experiences when you stayed here three months ago. What you describe does not reflect our standards, and we are sorry you did not experience our usual excellence.

8/10 Good

Theresa

Traveled with partner
Lovely clean updated room.
Stayed 1 night in Apr 2024
Response from The Awesome Staff at Country Inn Asheville :) on Apr 23, 2024
Thank you Theresa! Come back anytime :)

8/10 Good

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Some rooms need updating but clean and friendly service
Stayed 2 nights in Apr 2024
Response from The Awesome Staff at Country Inn Asheville :) on Apr 19, 2024
Thank you Carla for being our guest. We're happy that you had a great stay. Come back anytime :)

10/10 Excellent

Lena

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location for shopping staff helpful breakfast great options
Stayed 1 night in Apr 2024
Response from The Awesome Staff at Country Inn Asheville :) on Apr 19, 2024
Thank you so much Lena! Excellent! Come back anytime at all :)

10/10 Excellent

Michael

Stayed 1 night in Apr 2024
Response from The Awesome Staff at Country Inn Asheville :) on May 7, 2024
Thank you Michael! Come back any time :)

4/10 Poor

Karen

Stayed 2 nights in Apr 2024
Response from The Usually Awesome Staff at Country Inn Asheville on May 3, 2024
Karen, thank you for being our guest, and for providing feedback about your unique stay. As a small hotel we naturally care deeply about creating memorably excellent stays for each of our guests, and we are sorry we didn't manage to do that for you.

10/10 Excellent

ROLF

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from The Awesome Staff at Country Inn Asheville :) on Apr 13, 2024
Excellent Rolf! Come back anytime :)

10/10 Excellent

Judith

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024
Response from The Awesome Staff at Country Inn Asheville :) on Apr 9, 2024
Awesome Judith! We are so happy you were our guest, and had an excellent experience here! Come back any time :)

10/10 Excellent

Michelle

It was great
Stayed 1 night in Apr 2024
Response from The Awesome Staff at Country Inn Asheville :) on Apr 2, 2024
Awesome! Thank you Michelle! Come back any time at all, you are always welcome :)

8/10 Good

Joy

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Food
Stayed 1 night in Mar 2024
Response from The Awesome Staff at Country Inn Asheville :) on Apr 2, 2024
Thanks Joy. We are happy that you enjoyed your stay and our guest breakfast. We'll hope to see you here again :)

8/10 Good

RAJA

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good hotel & location
Stayed 1 night in Mar 2024
Response from The Awesome Staff at Country Inn Ashveville :) on Apr 2, 2024
Thank you Raja. Come back anytime :)

10/10 Excellent

Jennifer

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property.
Response from The Awesome Staff at Country Inn Ashveville :) on Apr 2, 2024
Excellent! Thank you so much Jennifer! Come back any time at all :)

8/10 Good

Tasha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Tight parking
Stayed 1 night in Mar 2024
Response from The Awesome Staff at Country Inn Asheville :) on Mar 28, 2024
Thanks for being our guest Tasha. Come back any time :)

10/10 Excellent

Chuck

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Mar 2024
Response from The Awesome Staff at Country Inn Asheville :) on Mar 28, 2024
Thank you Chuck for being our guest. Come back anytime :)

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities
Clean and tidy with attentive, helpful and friendly staff
Stayed 1 night in Mar 2024
Response from The Awesome Staff at Country Inn Asheville :) on Mar 22, 2024
Thank you Bryan! Come back anytime at all :)

10/10 Excellent

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Quiet area and clean facility.
Stayed 3 nights in Mar 2024
Response from The Awesome Staff at Country Inn Asheville :) on Mar 22, 2024
Thank you Stephen! Come back anytime :)

8/10 Good

Raymond

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Plumbing is very very very loud. Room above us took showers at 1 AM and woke me up out of a dead sleep. Same with them flushing toilets. Soooo loud. Also parking is near impossible. Spacing is way to tight. Last they wouldn’t accept my credit card that I always use for traveling and wouldn’t give me a reason why. Had to use a different card. ??? Still don’t know why. Probably won’t stay here again.
Response from Usually Awesome Staff at Country Inn Asheville :) on Mar 16, 2024
Thank you Raymond for being our guest. We appreciate your feedback, and we will hope to see you here again.

8/10 Good

Marilyn

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very clean. Bathroom was very large and new. The motel itself on the outside looks backwards and the entrance is really a small area.
Stayed 1 night in Mar 2024
Response from The Awesome Staff at Country Inn Asheville :) on Mar 16, 2024
Thanks so much Marilyn. We are glad you had a great stay and we will hope to see you here again. :)

10/10 Excellent

Troy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay
Stayed 1 night in Mar 2024
Response from The Awesome Staff at Country Inn Asheville :) on Mar 11, 2024
Awesome! Thank you so much Troy! Come back anytime at all :)

10/10 Excellent

Kelli, Osceola

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable beds! Clean, quiet. Offered a great night of sleep and a wonderful breakfast to start the day
Stayed 1 night in Mar 2024
Response from The Awesome Staff at Country Inn Asheville :) on Mar 11, 2024
Wow, Kelly, Awesome! Thank you so much for being our guest. Come back any time at all, you are always welcome :)

8/10 Good

Mary

Stayed 1 night in Mar 2024
Response from The Awesome Staff at Country Inn Asheville :) on Mar 29, 2024
Thank you for being our guest Mary. We’ll hope to see you here again. :)

10/10 Excellent

Dan

Clean, quiet, comfortable.
Stayed 1 night in Mar 2024
Response from The Awesome Staff at Country Inn Asheville :) on Mar 6, 2024
Excellent! Thank you so much Dan! Come back anytime:)

10/10 Excellent

Sharon

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Nice, clean, friendly staff, decent choices for breakfast.
Stayed 2 nights in Feb 2024
Response from The Awesome Staff at Country Inn Asheville :) on Mar 3, 2024
Thank you Sharon! Come back anytime :)

10/10 Excellent

PAVAN

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property convenient for builtmore visit or shopping at outlet center or just stopping by
Stayed 2 nights in Feb 2024
Response from The Awesome Staff at Country Inn Ashveille :) on Feb 28, 2024
Thank you very much Pavan. Come back any time at all :)

8/10 Good

DANIELDAVID

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. Limited parking with small parking spots.
Stayed 1 night in Feb 2024
Response from The Awesome Staff at Country Inn Ashveille :) on Feb 28, 2024
Thank you DanielDavid. We'll hope to see you here again :)

10/10 Excellent

Catherine darlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Neighbors next room were loud.
Stayed 2 nights in Feb 2024
Response from The Awesome Staff at Country Inn Asheville :) on Feb 23, 2024
Catherine Darlene, you're awesome. And, thank you for sharing that you had an excellent stay, even if some of your neighbors weren't as awesome as we'd like. We will hope to see you here again. Come back anytime :)

4/10 Poor

Byron

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2024
Response from The Usually Awesome Staff at Country Inn Asheville on Feb 17, 2024
Byron, we’re sorry to learn you were unhappy with your stay? We work to create memorably excellent stays for our guests and we are sorry that we did not manage to do that for you.

8/10 Good

Mary Jennifer, Cincinnati

Liked: Cleanliness, staff & service, property conditions & facilities
Easy on/off interstate, close to dining and shopping.
Stayed 1 night in Feb 2024
Response from The Awesome Staff at Country Inn Asheville :) on Feb 16, 2024
Thank you Mary Jennifer. We're happy you enjoyed your stay and the hotel's excellent location.