Lounge

Reviews of Aspen Mountain Lodge

2.5 out of 5
Aspen Mountain Lodge
311 W Main St, Aspen, CO

Reviews

8.2

Very Good

Rating 10 - Excellent. 415 out of 995 reviews
Rating 8 - Good. 363 out of 995 reviews
Rating 6 - Okay. 132 out of 995 reviews
Rating 4 - Poor. 55 out of 995 reviews
Rating 2 - Terrible. 30 out of 995 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

2/10 Terrible

Kristen

Disliked: Staff & service
Stayed 1 night in Mar 2025
Response from Vacasa Reviews Team on Apr 10, 2025
Thank you for rating your stay, Kristen! We hope for the opportunity to provide you with an above-average experience in the future!

10/10 Excellent

Nancy

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Apr 2025
Response from Vacasa Reviews Team on Apr 8, 2025
Thank you for rating your stay, Nancy! We hope to host you again in the future!

8/10 Good

benjamin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Located off the main strip in aspen for the price it’s hard to beat but there is no like decider between beds so if 2 couples staying together gonna be hearing and seeing each other all night
Stayed 1 night in Jan 2025
Response from Vacasa Reviews Team on Apr 6, 2025
Thank you for your feedback, Benjamin. We are delighted to hear you enjoyed the excellent location and appreciate your insight regarding the layout. We hope to host you again!

10/10 Excellent

Verified traveler

Traveled with family
Loved it!
Stayed 3 nights in Mar 2025
Response from Vacasa Reviews Team on Apr 2, 2025
Thank you for your feedback, Paola. We are thrilled to hear that you had an enjoyable visit and hope to host you again in the future!

2/10 Terrible

Gabrielle

Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Mar 2025
Response from Vacasa Reviews Team on Mar 19, 2025
Thank you for rating your stay, Samantha! We hope to host you again in the future!

10/10 Excellent

Dhruv

Stayed 3 nights in Feb 2025
Response from Vacasa Reviews Team on Apr 2, 2025
Thank you for rating your stay, Dhruv! We hope to host you again in the future!

10/10 Excellent

Mallory

Stayed 1 night in Feb 2025
Response from Vacasa Reviews Team on Mar 19, 2025
Thank you for rating your stay, Mallory! We hope to host you again in the future!

6/10 Okay

Jamal

Traveled with family
Liked: Staff & service
Stayed 1 night in Feb 2025
Response from Vacasa Reviews Team on Feb 26, 2025
Thank you for rating your stay, Jamai! We hope to host you again in the future!

4/10 Poor

Elizabeth

Traveled with group
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities, room comfort

Not worth the money

This place uses its location (excellent) to justify never updating or maintaining the property. Everything is dated, stained, and questionably cleaned. But hey, if you're still half the price of every other hotel in aspen, you can get away with charging 5 star resort prices with motel 6 accommodations.
Stayed 1 night in Feb 2025
Response from Vacasa Reviews Team on Feb 26, 2025
Thank you for your feedback, Elizabeth. We appreciate you taking the time to share your concerns with us and apologize for missing the mark this time. Our local team has been made aware and we will focus on these points as areas to improve the experiences we provide. We hope for the opportunity to better impress you in the future!

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are so friendly and flexible! They work hard to ensure guests are comfortable and enjoy their stay. The breakfast was delicious and the lounge area where it is served is cozy and cute. A great stay!
Stayed 1 night in Feb 2025
Response from Vacasa Reviews Team on Feb 26, 2025
Thank you for your feedback, Rebecca. We are thrilled to hear that you had an enjoyable visit and hope to host you again in the future!

8/10 Good

Amanda

Stayed 3 nights in Feb 2025
Response from Vacasa Reviews Team on Feb 19, 2025
Thank you for rating your stay, Amanda! We hope to host you again in the future!

8/10 Good

Xiaojuan

Liked: Cleanliness, staff & service, property conditions & facilities
Reasonable price.
Stayed 3 nights in Jan 2025
Response from Vacasa Reviews Team on Feb 19, 2025
Thank you for your feedback, Xiaojuan. We are thrilled to hear that you had an enjoyable visit and hope to host you again in the future!

8/10 Good

Sasha

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was ok, everyone was very nice and breakfast was okay. It was a bit outdated for the price
Stayed 1 night in Feb 2025
Response from Vacasa Reviews Team on Feb 8, 2025
Thank you for your feedback, Sasha. We are thrilled to hear that you had an enjoyable visit and hope to host you again in the future!

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great if you are in Aspen to ski. If you wear a leopard print ski suit and take a lot of selfies, perhaps something else would be better for you.
Stayed 4 nights in Jan 2025
Response from Vacasa Reviews Team on Feb 1, 2025
Thank you for your feedback, Thomas. We are thrilled to hear that you had an enjoyable visit and hope to host you again in the future!

4/10 Poor

emilie

Business traveler
Disliked: Cleanliness, amenities
For $500 a night they offer very poor amenities ( old dispenser with cheap products ) in the shower, bring your own shampoo/ etc . Carpets are dirty and smelly, there was an actual yellow large wet stain in front of the bathroom. Thought it was dog urine maybe, but it was the radiator leaking. I alerted management and they comped one of my night , it s appreciated but nothing was fixed as I had to hop over and cover the floor with towels. And not one came to fix the issue. Another detail, the walls are paper thin, you can hear all your neighbors conversations. And it gets loud. Breakfast is not very good and some of the yogurts for breakfast were expired 3 days ago, just not a good place to stay in Aspen. Would not return.
Stayed 2 nights in Jan 2025
Response from Vacasa Reviews Team on Feb 1, 2025
Thank you for your feedback, Emilie. We appreciate you taking the time to share your concerns with us and apologize for missing the mark this time. Our local team has been made aware and we will focus on these points as areas to improve the experiences we provide. We hope for the opportunity to better impress you in the future!

10/10 Excellent

Anthony

Stayed 2 nights in Jan 2025
Response from Vacasa Reviews Team on Jan 30, 2025
Thank you for rating your stay, Anthony! We hope to host you again in the future!

10/10 Excellent

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025
Response from Vacasa Reviews Team on Jan 30, 2025
Thank you for rating your stay, Tommy! We hope to host you again in the future!

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025
Response from Vacasa Reviews Team on Jan 16, 2025
Thank you for rating your stay, Mary! We hope to host you again in the future!

10/10 Excellent

Marshall

Stayed 1 night in Jan 2025
Response from Vacasa Reviews Team on Feb 4, 2025
Thank you for rating your stay, Marshall! We hope to host you again in the future!

10/10 Excellent

Romes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025
Response from Vacasa Reviews Team on Jan 14, 2025
Thank you for rating your stay, Romes! We hope to host you again in the future!

10/10 Excellent

Vitalii

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 1 night in Jan 2025
Response from Vacasa Reviews Team on Jan 7, 2025
Thank you for your feedback, Vitalii. We are thrilled to hear that you had an enjoyable visit and hope to host you again in the future!

10/10 Excellent

Barry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I would highly recommend this location. The staff was super friendly and helpful. The location was in the heart of the downtown where everything happens. Also they provided a real breakfast.
Stayed 4 nights in Dec 2024
Response from Vacasa Reviews Team on Jan 7, 2025
Thank you for your feedback, Barry. We are thrilled to hear that you had an enjoyable visit and hope to host you again in the future!

10/10 Excellent

ARTIN

Stayed 4 nights in Dec 2024
Response from Vacasa Reviews Team on Jan 30, 2025
Thank you for rating your stay, Artin! We hope to host you again in the future!

2/10 Terrible

Alberija

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything is this place is terrible, very dirty, extremely old, overpriced, noisy, terrible breakfast, I would never ever stay at this place again.
Stayed 7 nights in Dec 2024
Response from Vacasa Reviews Team on Jan 3, 2025
Thank you for your feedback, Alberija. We appreciate you taking the time to share your concerns with us and apologize for missing the mark this time. Our local team has been made aware and we will focus on these points as areas to improve the experiences we provide. We hope for the opportunity to better impress you in the future!

6/10 Okay

BLANCA, Grand Junction

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The building is old and make noise.
Stayed 2 nights in Dec 2024
Response from Vacasa Reviews Team on Dec 28, 2024
Thank you for rating your stay, Blanca! We hope for the opportunity to provide you with an above-average experience in the future!

8/10 Good

Frank

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice stone fireplace in public area
Stayed 3 nights in Oct 2024
Response from Vacasa Reviews Team on Nov 5, 2024
Thank you for your feedback, Frank. We are thrilled to hear that you had an enjoyable visit and hope to host you again in the future!

4/10 Poor

Britt, Manzanita

Traveled with pets, Traveled with family
Liked: Cleanliness
Disliked: Staff & service, amenities
Find somewhere else. Very expensive for what it was.
Stayed 1 night in Oct 2024
Response from Vacasa Reviews Team on Oct 31, 2024
Thank you for your review, Britt. We are sorry to hear your stay did not meet your expectations. We hope for the opportunity to provide you with an above-average experience in the future!

8/10 Good

Kara

Traveled with family
Liked: Cleanliness, staff & service, room comfort

We enjoyed our stay at Aspen Mountain Lodge

Very clean and pleasant atmosphere. The common areas are very cozy, and breakfast was very good. The beds were pretty comfortable, and the room had all the necessary amenities. It definitely was not updated, although we didn't mind.
Stayed 1 night in Oct 2024
Response from Vacasa Review Team on Oct 29, 2024
Thank you for your feedback, Kara. We are thrilled to hear that you had an enjoyable visit and hope to host you again in the future!

2/10 Terrible

Carolyn F

Traveled with group, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the worst experience ever! We have pictures of how dirty the room was. A door fell on us and when I reported it, was treated terrible. We were asked to leave and told I would be getting a credit. I asked for verification of credit and Rebecca refused. She was rude! We have the whole thing recorded. I would never recommend this place to anyone
Stayed 4 nights in Oct 2024
Response from Vacasa Reviews Team on Oct 17, 2024
Thank you for your review, Carolyn. We are disappointed to hear the home was not up to the high standards of guest satisfaction and cleanliness that we hold ourselves to. Please know that the condition of the home upon your arrival does not meet our Cleaning Standards. We are working with our local staff to address the issues in this home and appreciate you bringing this to our attention, as this helps us to improve the quality of experiences we provide for our future guests. We hope we have the chance to impress you in the future.

10/10 Excellent

Douglas

Traveled with family
Liked: Staff & service
Nice stay for the value.
Stayed 1 night in Oct 2024
Response from Vacasa Reviews Team on Oct 10, 2024
Thank you for your feedback, Douglas. We are thrilled to hear that you had an enjoyable visit and hope to host you again in the future!

10/10 Excellent

DO HYUN

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Self check-in and check-out is great, and walking distance to restaurants and bars.
Stayed 2 nights in Sep 2024
Response from Vacasa Reviews Team on Oct 3, 2024
Thank you for your feedback, Do Hyun. We are thrilled to hear that you had an enjoyable visit and hope to host you again in the future!

10/10 Excellent

Matt

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024
Response from Vacasa Reviews Team on Sep 24, 2024
Thank you for rating your stay, Matt! We hope to host you again in the future!

10/10 Excellent

Steven

Stayed 3 nights in Jul 2024
Response from Vacasa Reviews Team on Sep 24, 2024
Thank you for rating your stay, Steven! We hope to host you again in the future!

8/10 Good

Lynn

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Great Weekend Getaway

This place was perfect for our visit. The facility is older yet well maintained. The people were friendly and the complimentary breakfast each morning was great. It nice to find a hotel in Aspen at this price-point that is within walking distance to everything. The bus stop to the Maroon Bells was just two blocks away!
Stayed 2 nights in Sep 2024
Response from Vacasa Reviews Team on Sep 13, 2024
Thank you for your feedback, Lynn. We are thrilled to hear that you had an enjoyable visit and hope to host you again in the future!

8/10 Good

Howard

Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024
Response from Vacasa Reviews Team on Sep 5, 2024
Thank you for rating your stay, Howard! We hope to host you again in the future!

6/10 Okay

Rebecca

Traveled with partner
Liked: Amenities
Aspen Mtn Lodge is located within walking distance of the stores and restaurants. It is an older building but well maintained and clean, and the rooms adequately appointed. We were surprised that with four floors it did not have an elevator, nor was this revealed in the rental and checkin info. No one was at the front desk when we checked in about 6:30 PM, and so we had to carry our luggage up four floors! This was difficult, challenging and dangerous for seniors in the high altitude. There should have been some alternative. The next morning the staff was apologetic and said we should have called the number on the sign, but it was too late for that!
Stayed 2 nights in Aug 2024
Response from Vacasa Reviews Team on Sep 5, 2024
Thank you for your feedback, Rebecca. We appreciate you taking the time to share your concerns with us and apologize for missing the mark this time. Our local team has been made aware and we will focus on these points as areas to improve the experiences we provide. We hope for the opportunity to better impress you in the future!

6/10 Okay

JAMES

Liked: Staff & service
Stayed 1 night in Aug 2024
Response from Vacasa Reviews Team on Aug 16, 2024
Thank you for rating your stay, James! We hope to host you again in the future!

10/10 Excellent

barbara

Stayed 1 night in Aug 2024
Response from Vacasa Reviews Team on Aug 16, 2024
Thank you for rating your stay, Barbara! We hope to host you again in the future!

10/10 Excellent

Kathleen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
The staff were great, and I very much appreciated being notified early that our room was ready. A staff member even helped us with our bags! The breakfasts were quite good. The only small item I wasn’t happy about was the shower head in the shower. Again, a very minor criticism in a very nice lodge. Slept great, beds and pillows extremely comfortable! Nicely kept property!
Stayed 2 nights in Aug 2024
Response from Vacasa Reviews Team on Aug 16, 2024
Thank you for your feedback, Kathleen. We are thrilled to hear that you had an enjoyable visit and hope to host you again in the future!

6/10 Okay

Kevin

Stayed 1 night in Aug 2024
Response from Vacasa Reviews Team on Aug 16, 2024
Thank you for rating your stay, Kevin! We hope to host you again in the future!

10/10 Excellent

Ann

Traveled with family
Older building and rooms but beds were comfortable and clean
Stayed 1 night in Aug 2024
Response from Vacasa Reviews Team on Aug 8, 2024
Thank you for your feedback, Ann. We are thrilled to hear that you had an enjoyable visit and hope to host you again in the future!

4/10 Poor

Shannon

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The front office staff at this hotel are amazing! The pool, parking, accessibility and breakfast were great. But the rooms and interior of the property are extremely old, worn down and in desperate need of updating. The beds way to soft, the air conditioners are old, loud and don’t work well and the carpet is disgusting.
Stayed 2 nights in Jul 2024
Response from Vacasa Reviews Team on Aug 8, 2024
Thank you for your feedback, Shannon. We appreciate you taking the time to share your concerns with us and apologize for missing the mark this time. Our local team has been made aware and we will focus on these points as areas to improve the experiences we provide. We hope for the opportunity to better impress you in the future!

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Overall nice place for a few summer nights in Aspen. The manager, Ruben, and his crew were wonderful - friendly and helpful for local suggestions on hiking and other activities. The free breakfast is really good as well. Only thing I can suggest to management is that the place needs a reno. The floor of the unit above ours creaked quite loudly and the noise would wake us up when the occupants would walk around.
Stayed 4 nights in Jul 2024
Response from Vacasa Reviews Team on Aug 1, 2024
Thank you for your feedback. We are thrilled to hear that you had an enjoyable visit and appreciate your suggestions for improvement. We hope to host you again in the future!

6/10 Okay

Hanseul

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Stayed 3 nights in Jul 2024
Response from Vacasa Reviews Team on Aug 1, 2024
Thank you for rating your stay, Hanseul! We hope to host you again in the future!

10/10 Excellent

Lee

We really enjoyed our stay! Great to have parking and a lovely breakfast spread.
Stayed 2 nights in Jul 2024
Response from Vacasa Reviews Team on Jul 26, 2024
Thank you for your feedback, Lee. We are thrilled to hear that you had an enjoyable visit and hope to host you again in the future!

8/10 Good

Alan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Jul 2024
Response from Vacasa Reviews Team on Jul 26, 2024
Thank you for rating your stay, Alan! We hope to host you again in the future!

8/10 Good

Janis

Stayed 2 nights in Jul 2024
Response from Vacasa Reviews Team on Aug 8, 2024
Thank you for rating your stay, Janis! We hope to host you again in the future!

10/10 Excellent

James

Stayed 2 nights in Jul 2024
Response from Vacasa Reviews Team on Aug 8, 2024
Thank you for rating your stay, James! We hope to host you again in the future!

10/10 Excellent

Salim, Rochester

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Jun 2024
Response from Vacasa Reviews Team on Jul 12, 2024
Thank you for rating your stay, Salim! We hope to host you again in the future!

10/10 Excellent

Trevor

Stayed 2 nights in Jun 2024
Response from Vacasa Reviews Team on Jul 3, 2024
Thank you for rating your stay, Trevor! We hope to host you again in the future!