4/10 Poor
Shirley
Traveled with partner
May 14, 2024
WRONG ADDRESS on Expedia. I was looking for a place to stay near Athens airport and on Expedia it shows 4km away but when given directions to the home, it is actually by the beach and 12km away. I attempted to chat with them about this matter and provided them a screen shot about the discrepancy and they have yet to respond to me. Initially when I first mentioned this issue they told me that they are close to the airport. I am not sure if they understand the location of their hotel is listed differently on Expedia vs what the real address. Also if you try to google the address the location is also different on there. I ended up not staying at all and defaulting on my pay because I ended up going to Athens city centre instead since I wouldn't be close enough to the airport to come back to take the train down (landed 330AM). I cannot comment on the facility itself as I did not stay there, but I am unhappy with the inaccurate information provided on Expedia when I first booked. It also seemed like other people had similar complaints but I don't know if it was ever addressed.
Shirley
Stayed 1 night in May 2024