4/10 Poor
Crystal
Business traveler, Traveled with family
Sep 14, 2024
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The workers are amazing. That's all that I can say that is good. There is no where to park that doesn't cost you $50 (plus tip) a day for their valet service. The valet stand is blocking the walkway, so if you're handicapped, it's tough to get to the doors from the garage. The smoking area is in the garage, and is NASTY. Twice a homeless man was in there getting very close, begging for cigarettes. The bedrooms are lovely, however the bathroom and kitchens are gross. There was mold in the bathroom under the cabinets because it's a "wet room" but the sink cabinet is wood and very close to the shower. There were *hairs* behind the toilet. The kitchen seems fine until you try to use the provided pans. The nonstick coating is flaking off in nickle size chunks. Their free breakfast is great until you watch a bug crawl up into the waffle batter, and see dead bugs in the bowl that holds the jelly. The hotel could be amazing. They don't seem to clean. EVER. There was a bag of trash someone left outside the MAIN FLOOR elevators. It sat there for two days. Also, be sure to fully inspect your vehicle before you drive out of the garage every single time. They scraped my car against a pillar, we saw it when we stopped ACROSS THE STREET to get gas, and thy won't take care of it because I left the property. All things considered, it's not the worst place I have ever stayed at. But I won't ever go back.
Crystal
Stayed 7 nights in Aug 2024