Waiheke Island Resort captures authentic island charm with its welcoming spa and casual poolside bar. Guests enjoy the mini golf course, reliable in-room WiFi, cooked-to-order breakfast, and memorable wedding celebrations.
The property charges 2 percent for credit card payments
The front desk is open daily from 8:00 AM - 4:00 PM
Guests planning to arrive outside of normal check-in hours will receive an email within 24 hours before arrival with check-in instructions and key retrieval information; front desk staffed during limited hours
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
You will be asked to provide the property with a copy of your government-issued photo ID after booking
If you are planning to arrive after 4:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Access methods
Front desk (limited hours), key retrieval
Pets
Pets not allowed
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for cooked-to-order breakfast: approximately NZD 9.5 to 24.5 per person
Late check-out is available for a fee (subject to availability)
Housekeeping is available for an additional fee
Credit card charges are subject to a surcharge of 2 percent
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a smoke detector
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
We should mention
This property does not have elevators
Pool access available from 9:00 AM to 9:00 PM
A car is not required for transportation to and from this property
National rating
Property class, provided by our rating system, is based on property type, amenities, and services.
Frequently asked questions
Does Waiheke Island Resort have a pool?
Yes, this property has an outdoor pool. Pool access is from 9:00 AM–9:00 PM.
How much does it cost to stay at Waiheke Island Resort?
As of May 25, 2026, prices found for a 1-night stay for 2 adults at Waiheke Island Resort on Jun 25, 2026 start from ₩107,528, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is Waiheke Island Resort pet-friendly?
No, pets are not allowed at this property.
How much is parking?
Self parking is free at this property.
What time is check-in at Waiheke Island Resort?
Check-in begins at 2:00 PM.
What time is check-out at Waiheke Island Resort?
Check-out is at 10 AM. Late check-out is available for a fee (subject to availability).
Where is Waiheke Island Resort located?
Located in Ostend, this spa hotel is within 3 mi (5 km) of Wild on Waiheke, Tantalus Estate, and Oneroa Beach. Stonyridge Vineyard and Te Motu Vineyard are also within 3 mi (5 km).
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
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Reviews
Reviews
8.2
Very Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
Lovely resort, great location and views from your balcony. Walk to beaches. Good online price and kitchenette so you can still stay on a reasonable budget. Extras such as minibar pricey so watch out. Great restaurant with balcony views to die for. Lovely pool and spa.
We were not prepared for how steep the property was having not visited Waiheke before but it was a lovely unit and the bed was the most comfortable one we'd had! Shower pressure was poor and fridge didn't allow enough room for our own items, but enjoyed our stay.
Rhonda
Stayed 1 night in Mar 2026
Verified
8/10 Good
Andrea
Jan 7, 2026
Liked: Cleanliness, staff & service, amenities
Staff were friendly
Room clean but dated
Andrea
Stayed 1 night in Jan 2026
Verified
10/10 Excellent
Susan
Dec 20, 2025
The staff were amazing, friendly and helpful. Even gave us cold water with ice after we climbed the hill to reception
Staff were very friendly and responsive. Room was very clean, spacious and had a gorgeous view. The food at the restaurant was fantastic and the pool was amazing with a beautiful view of Palm Beach. Would definitely stay here again. Although if you have mobility issues I would suggest getting there by car or a taxi as there is a substantial incline to reception and stairs to get to rooms. But well worth the workout!
Our tv and Internet were not working. No one answered the phone at reception to get someone to come down as no one is there from 3pm onwards. We also had a blocked toilet that we had to put up with not flushing so made the room smelly. Those 3 problems were rectified the next morning.
Discolouration around shower door which was black. May have been black mould. That could be fixed with exit mould spray.
Beds were comfortable and sheets clean. Steep stairs to get to reception. Unless you can handle very steep hills and lots of stairs, don't go. Not a good place to stay if you are a pensioner.
Very pleasant staff.
Great stay. Had the large balcony all to ourselves. Great views and a perfect spot for a romantic get away. Although we plan to also go back with the kids some time. The mini golf was super fun. Loved everything.
Rooms and Bedding clean and tidy. Stairs and access to unit not for older people. Amenities closed after 4pm and no mention of no restaurant food after this time. For price very dated. TV not very useful no apple or chrome tv access. Beautiful view.
Decent little chalet - clean with basic amenities. A but musty, recommend a dehumidifier! Not well placed for anyone without a vehicle and cabs are pricey so make sure you book an excursion to get around. Staff were pleasant and breakfast at the restaurant was good. Would stay here again.