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“A wonderful place to stay”

“I regularly stay here while visiting family in Decatur. Rooms are clean and quiet, breakfast is appropriate, and my grandkids love the indoor pool option!”

“Yes”

“Impeccable facilities and attentive staff. I can’t wait to come back. ”

“Awesome stay!”

“Yes the breakfast menu was fresh parking was good The front lobby when you first walked in smelled like body odor really bad and it was very unpleasing. Beds were great hotel room was very clean”

“I am not sure why Expedia recommended this hotel. My stay was comfortable but nothing to write home about. The reception was cold and uninviting. The room was blah. The biggest turnoff was that there was no coffee to make in the room. The breakfast was bland and unappealing. I would think twice before staying here again.”

“I enjoyed the stay. The room was great parking was a bit of a challenge, but we managed it would definitely do it again.”

“Great staff, very comfortable and clean. For the money you can’t beat it!”

“This room was like a cool little studio apartment. The air conditioner was great because I feel like sometimes it's limited by the property but it let me set it as cold as I wanted to.”

“The room was very clean and neat.”

“This motel stinks like cleaning supplies and cigarettes staff is okay not rude probably the only bright spot and the rooms were dirty found a lot of hair in my bed and sadly some stains on my sheets do not recommend to stay here find better options ”

“Property very clean. Good breakfast and helpful staff. Would stay again if we are in that area. ”

“Staff friendly, room was clean, breakfast was very good.”

“The bed was comfortable and the AC worked well. The cleanliness was concerning though. The bathroom had hair and dirt in the sink and shower, with a used washcloth thrown in the corner. The fridge was always off. You have to push a button to turn it on, but it only stays active for two hours then goes off again. I don't know if it was just my room, by the walls are "thin". You could hear people showering and talking next door and walking around from the floor above. Staff was super friendly...

“The staff was very helpful with an issue I had. They went out of the way to help.”

“Really nice rooms! Front desk was very accommodating to my needs. Thank you for an overall top notch stay here at Hyatt Place, Keller TX!!”

“The outside conditions of the property needs attention especially the pool area. Last night parking was very limited due to some trucks and trailers were not parked over in the trailer parking area. However the rooms were clean and the staff were very kind and helpful.”

“Forgot soap ”

“I made a reservation and when I arrived at the hotel they could not find my reservation so I went elsewhere just to find out a couple of days later that they still charged me for my stay I couldn’t get ahold of the hotel management about a refund …very poor service I wouldn’t recommend this hotel to anyone ”