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"We love from the start, all the staf from the door (Roberto was excellent) to the checking and after the checkout, are willing to help. We love the room, hotel, roof top concept with the spectacular view but more than, the well trained staff all are there for help you. Thanks RIU Hotel Plaza Madrid for your spectacular services."

"The breakfast was excellent, a wide variety of foods. Everything was fresh and the staff was very friendly, attentive and helpful "

"Best location for La Gran Vía. Would recommended and stay here again on my next visit. "

"Everything was perfect."

"Falta limpieza en la regadera"

"This hotel is exceptional. It’s beautiful, clean and the staff is so kind and helpful. I recommend this hotel 1000%! Eduardo deserves a stand out as he was beyond kind to us and made us feel so at home. "

"Amazing hotel, with great staff. Only gripe is the way they reserve pool loungers for non hotel staff."

"Food great "

"The location of the hotel makes it really convenient, the place is clean and the staff is friendly. "