Avenida Kukulkan Vacations from ₩1,210,380

My favorite hotel. The staff is very respectful and helpful. Take care of you every moment you’re there. Definitely coming back

Food options in buffet are limited

We travel to Cancun every year and have stayed at Live Aqua for the 6th time this year. We tried other resorts in the past but Live Aqua is definitely better than the others, when comparing the overall price to the quality of the food (and all the options of restaurants on property), rooms, pool area, service, beach area, etc. What stands out most is the HIGH quality of the service and friendliness! The location is great being right across the street from the mall and very close vicinity to great restaurants, in case you'd like to leave the resort. The ONLY thing that could use improvement is updating the lobby/common areas. Not "bad" by any means. In fact, I'd give everything and staff a 5+ star and the feel of the lobby/common areas a 4 star.

Second year staying here, it’s a very nice place, place is clean, family friendly and plenty of food options.

I booked a room with a garden view and my view was the parking lot where the resort staff parks for work. So my view was about 50 motor bikes imagine being waken up by the noise. The rooms are trash and need updated work suck as paint etc…I already woke up to motor bike noise then to my suprise I wake up and my room smells like sewage. Come to find out the toilet backed up and they had to come and change the filter…I went to the front desk and demanded that they give me a new room and the front desk clerk Odalys is very rude and disrespectful… she did not want to help and rolled her eyes plenty of times..needless to say I won’t be coming back to this resort … look out for my TikTok and YouTube review which will have pictures of everything I’m stating. Also Christian front desk supervisor wasn’t no help I believe he is a racist. One good thing the dining staff and bar staff are top tier .