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"The staff and service were superb!"

"Too noisy due to construction, and also due to housekeeping staff. Staff needs to be aware that occupants can be in the room at any time so cannot be too noisy. "

"テト時期の利用はお勧め出来ません。 従業員は皆んな休みで誰も居ないので、暗証番号を使って自分でチェックイン、不備があってもメッセージでやり取りします。事前に部屋番号が知らされていたものの、部屋の鍵がなく、その部屋に行って確認すると、違う人がいました。 メッセージを入れると、「今ある鍵の部屋に入って〜、守衛人が間違えたみたい！」との返事。 部屋はタバコ臭いです。我慢できない程ではありませんが...。そして日が入って来ず、暗いです。 お風呂はバスタブにたっぷりお湯を入れられます。 テトの時期、周りの日系飲食店も閉まり倒すので、全くお勧め出来ません。 "

"The hotel is very new and clean. Convenient location near West Lake. The room is fully equipped. I had a very good experience staying here"

"Amazing staff and clean rooms. The staff showed amazing hospitality and the friendliness and vibrancy of Hanoi and Vietnam. Thank you for an amazing stay! "

"Great location"

"We stayed at this hotel for 4 nights total. Excellent services- 10/10 for Chloe (Huyền). She greeted and took care of all our needs. Always provide service with a smile. Location is quite near most the points of interest in the Old Quarters (within walking distance). Clean room with white towels. All the amenities are up to date and work flawlessly. Thanks for everything especially accommodating with the discrepancy with the booking about the breakfast. I would definitely Stay here...