Back Mountain, Pennsylvania hotel rooms at the Independent

"Water pressure in shower was very weak. Room was dusty, alarm clock not changed to new time, could not get temperature below 73, toilet handle barely hanging on (very loose)."

"Front desk was inconsistently staffed. For a 2-night stay, I needed my keycard reprogrammed for the 2nd day. The only amenity was soap. Bring your own shampoo, conditioner, and lotion! On the plus side, Dena from Housekeeping was helpful!"

"No pool no gym, the breakfast is too basic "

"Dissapointed. Room was fine but needs some maintanance. Water for tea was brown. Ice had dirt in it. Breakfast area very small. Selection breakfast very poor. Won’t stay here again. "

"Nice room and great staff. Only wish the AC control had a setting that you could turn the fan on constant instead of it consistently turning on and off. "

"Good"

"Pool was small and chilly, most adults got in and quickly out. The kids got used to it and stayed in. Our room was long and narrow with little space between the bed and wall (2 people couldn't pass). And the bathroom door was a slider with no lock on it. Poor privacy. But the closet was large, the kids could hang out in it. Quite odd room. "

"The pool was great along with the hot tub and sauna. The warm cookies at check-in were chocolate chip walnut oatmeal. The breakfast was delicious and I believe only $23 for two adults and our child had free buffet... Overall I paid a bit more for this hotel and it was more than worth it. Also has a great view of Wilkes-Barre on top of a hill, balcony room is a nice upgrade"

"Arcade room could use some maintenence as not all machines worked properly. Room was clean, bed was comfortable and fridge was cold. Aja at the front desk was the best."