6/10 - 괜찮아요
Christopher
가족 여행
2024년 4월 7일
좋아요: 청결 상태, 편의 시설/서비스
별로예요: 직원 및 서비스
Booked superior double room from Expedia. We were put into a room in the basement area (rooms were listed as in the 700s, and used paper signs and marker ink to lead the way). The problem was the room was exceedingly hot and felt damp, in April. We slept terribly on soft bed and with only a standing fan in the night but was not enough. It was colder outside but we couldn't open windows due to mosquitoes. Felt like an overflow room and strange given this felt very off peak season from the crowd.
Staff were all very friendly but restaurant wait staff were a little too forgetful, or maybe they didn't have the usual managers working due to Easter period? But needing to remind them about drinks and food made our meal with young kids a little more difficult and they were getting understandably restless.
The hotel overall looks great, looked clean and had we a different room we'd have likely enjoyed our stay much more.
Christopher
2024년 4월에 1박 숙박함