Find hotels near Bai Xep, Phu Quoc from ₩39,616

"More like a 4 than a 5 star hotel. Staff were professional. They seemed to take safety seriously with lifeguards in the pool and beach. Located on a nice part of the beach. There weren't enough sun loungers, but they probably cant add more due to limited space. Most sun loungers were "reserved" by guests with towels before 8am and sometimes the reservers wont be seen anywhere near the lounger for hours. Breakfast had a good variety and no long queues for most items, but the hygiene standards weren't great - food was fresh, just that the way food was displayed and accessed wasn't the best. For example, they have this huge tub of ice that keeps getting refilled, but u can see the melted ice at the bottom of the bucket had probably been there for a couple of hours and contained debris. An ice machine would have been better. The fruits were also just left in the open and probably should have been covered/ in refrigerated section and split into individual portions (pretty sure I got a tummy bug from here). Some amenities were dated/broken -e.g. ping ping rackets and table football. For a hotel this size, I think there should be more sport/fun ammenities, e.g. there was only one ping pong table, always with a long queue. Good location - nearby restaurants/ mini-marts, quick taxi ride to sunset town. The rooms were also a good size and well maintained. For quality, the price seemed fair, and if the hotel can address the above issues, it'd be a really great stay. "

"Ok Big Room, they Said they upgrafed our room IF we gave good feedback on review.. its an ok place to stay, but confusing place. The check in prosess was terrible. We stood there for 20 minutes before anyone looked at us, there were 4 people doing nothing/ looking at the phone. After we finally were given any help, there was little hospitality. But it is an ok place once you finally get the room, for this price it’s ok. "

"Amazing "

"room is clean, spacious, bed comfortable, staff very courteous, happening at night with fireworks "

"The room is clean, smooth check in and check out. Excellent view of fireworks every night is exceptional. Good location in Sunset Town and good amenities."

"The staff, specially Art from guest relations who ensured my stay was as comfortable as possible, making it memorable and stress free, informing me of all that was going on, changing and booking my day needs and desires. Small issues with the room but promptly fixed. Although the beds are spacious and somewhat comfortable, personally I’d rather have a mattress with memory foam topper, as opposed to a cotton/polyester one as this provides little support. But no option for that, a small improvement there maybe required for people who have memory foam mattresses at home and were on a long stay like myself. Facilities are well looked after and clean, beach is lovely specially if you’re on the end of it, free from all the other people on the beach. Privacy is important on all my stays so I didn’t feel like this was an issue. Breakfast buffet was very good and catered for all cultures! Overall a very pleasant 8 days, a small improvement on the bed would take it to the next level for me, but would return and recommend!"

"Condo was clean with a great view"

"The staff was exceptional. They helped us in many ways, with anything we needed. They went above and beyond above and beyond."

"Clean room, not too many interactions with staff, infiniity pool is nice but only 3 chairs!! I was there 5 nights but only had towels changed once. Apartment style, not a hotel room. Laundry is nice to have. Small kitchen. No food available in building. Sunset Town is more like strange town Fireworks every night twice! Hard to find good restaurants. "