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Fairmont Baku - Flame Towers

5.0 star property
Travelers discover a luxurious retreat where they can enjoy rejuvenating spa treatments, savor local cuisine, and take in scenic views across Azerbaijan

Choose dates to view prices

The Fairmont Baku - Flame Towers is near Maiden's Tower and Azerbaijan State Philharmonic Hall. Guests can enjoy local flavors at Le Bistro, sip cocktails at the poolside bar, or visit the spa, where rejuvenating treatments come highly recommended by previous visitors.
VIP Access

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pool
  • Hot tub
  • Spa
  • Parking included
  • Free WiFi
  • Restaurant
The current price is ₩260,896
₩309,777 total
includes taxes & fees
Mar 11 - Mar 12

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Room options

Available filters for rooms
Showing 10 of 10 rooms

View all photos for Deluxe Room, 1 Double Bed, City View

Deluxe Room, 1 Double Bed, City View | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Room, 1 Double Bed, City View

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • City view
  • 50 sq m
  • Sleeps 3
  • 1 Double Bed

View all photos for Deluxe King Room, Sea View

Deluxe King Room, Sea View | Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe King Room, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • Sea view
  • 50 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Deluxe Twin Room, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Twin Room, City View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • City view
  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Deluxe Twin Room, Sea View

Hypo-allergenic bedding, minibar, in-room safe, desk

Deluxe Twin Room, Sea View

8.0 out of 10
Very good
(1 review)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • Sea view
  • 50 sq m
  • Sleeps 3
  • 2 Twin Beds

View all photos for Fairmont Gold, Room, 1 Double Bed, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Fairmont Gold, Room, 1 Double Bed, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • City view
  • 50 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Fairmont Gold, Suite, 1 Bedroom, City View

Fairmont Gold, Suite, 1 Bedroom, City View | Hypo-allergenic bedding, minibar, in-room safe, desk

Fairmont Gold, Suite, 1 Bedroom, City View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • City view
  • 90 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Fairmont Gold, Suite, 1 Bedroom, Sea View

Fairmont Gold, Suite, 1 Bedroom, Sea View | Hypo-allergenic bedding, minibar, in-room safe, desk

Fairmont Gold, Suite, 1 Bedroom, Sea View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • Sea view
  • 90 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Fairmont Gold, Room, 1 Double Bed, Sea View

Hypo-allergenic bedding, minibar, in-room safe, desk

Fairmont Gold, Room, 1 Double Bed, Sea View

Highlights

Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
Hypo-allergenic bedding
  • Sea view
  • 50 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Fairmont Gold, Signature Suite, 1 Double Bed, City View

Hypo-allergenic bedding, minibar, in-room safe, desk

Fairmont Gold, Signature Suite, 1 Double Bed, City View

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • City view
  • 70 sq m
  • Sleeps 4
  • 1 Double Bed

View all photos for Fairmont Gold, Signature Suite, Sea View

Hypo-allergenic bedding, minibar, in-room safe, desk

Fairmont Gold, Signature Suite, Sea View

10.0 out of 10
Exceptional
(1 review)

Highlights

Separate dining area
Separate sitting area
Soundproofed
Air conditioning
Connecting rooms available
Free cribs/infant beds
Refrigerator
Flat-screen TV
  • Sea view
  • 70 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

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About the neighborhood

Located in Baku, Fairmont Baku - Flame Towers is in the city center. Azerbaijan State Philharmonic Hall and Heydar Aliyev Palace are cultural highlights, and some of the area's notable landmarks include Fountain Square and Maiden's Tower. Looking to enjoy an event or a game while in town? See what's going on at Baku Crystal Hall. Visit our Baku travel guide
Map
1a Mehdi Huseyn Str, Sebail District, Flame Towers, Baku, AZ1006

What's nearby

  • Nizami street is one of the main (shopping) streets in Baku. #Azerbaijan #TroveOnTuesday
    Baku City Circuit
    3 min walk - 0.3 km
  • Night view of the skyscrapers in Baku. The Republic of Azerbaijan
    Flame Towers
    3 min walk - 0.3 km
  • Night shot of illuminated The Nizami Museum of Azerbaijani Literature in Baku, Azerbaijan
    Nizami Street
    11 min walk - 1.0 km
  • Azerbaijan State Philharmonic Hall
    6 min walk - 0.6 km
  • Fountain Square
    18 min walk - 1.5 km

Getting around

  • Icherisheher
    13 min walk
  • Baku (GYD-Heydar Aliyev Intl.)
    38 min drive

Restaurants

  • CHiNAR
    12 min walk
  • Manzara
    8 min walk
  • Balcon Café
    3 min walk
  • Bitter
    15 min walk
  • Təndir
    17 min walk

About this property

Fairmont Baku - Flame Towers

Luxury hotel near Maiden's Tower
Located close to Azerbaijan State Philharmonic Hall and Palace of the Shirvan Shahs, Fairmont Baku - Flame Towers provides a poolside bar, a terrace, and 3 coffee shops/cafes. Indulge in reflexology, a manicure/pedicure, and a body scrub at Fairmont Baku Spa, the onsite spa. The on-site local and international cuisine theme restaurant, Le Bistro, offers breakfast, brunch, lunch, dinner, and al fresco dining. Pilates classes and fitness classes are offered at the health club; Fairmont Baku - Flame Towers also has a garden, a hair salon, and a library. Stay connected with free in-room WiFi, and guests can find other amenities such as dry cleaning/laundry services and 3 bars.
Other perks at this hotel include:
  • A seasonal outdoor pool and an indoor pool, along with sun loungers
  • Free self parking
  • Full breakfast (surcharge), bike rentals, and a roundtrip airport shuttle (surcharge)
  • Express check-out, meeting rooms, and a porter/bellhop
Room features
All 299 rooms feature comforts such as laptop-compatible safes and air conditioning, in addition to thoughtful touches like separate sitting areas and bathrobes.
Extra amenities include:
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with designer toiletries and bidets
  • Flat-screen TVs with cable channels
  • Separate sitting areas, refrigerators, and free infant beds

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free offsite parking
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 7:00 AM to 11:00 AM on weekdays and 7:00 AM to noon on weekends; AZN 55 for adults and AZN 27.50 for children
  • 3 bars/lounges
  • 3 coffee shops/cafes
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Balcon Cafe
  • Bar 19
  • Jazz Club
  • Le Bistro
  • Nur Lounge

Things to do

  • Bicycle rentals
  • Fitness classes
  • Full-service spa
  • Health club
  • Hot tub
  • Indoor pool
  • Library
  • Pilates classes
  • Sauna
  • Seasonal outdoor pool
  • Steam room
  • Yoga classes

Family friendly

  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 26,899 square feet of conference space
  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Pool loungers
  • Terrace
  • Vegetable garden

Full-service spa

  • 16 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hot tub
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Turkish bath

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Thin carpet in room
  • Wheelchair accessible (may have limitations)

More

  • 28 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Bidet
  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with cable/satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Free bottled water
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free daily newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Guests who wish to book breakfast are encouraged to contact the property before arrival to pre-book it and receive a discounted breakfast price for children ages 2-11 years old. Breakfast is included for children under 2 years old.

Renovations and closures

The following facilities or services will be unavailable from March 1 2026 to March 9 2026 (dates subject to change):
  • One of the swimming pools

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 5 and younger eat free breakfast
Rollaway/extra beds are available for AZN 135.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: AZN 1.10 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for full breakfast: approximately AZN 55 for adults and AZN 27.5 for children
  • Airport shuttle fee: AZN 90 per vehicle (one-way)
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: AZN 135.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Property Registration Number 1400708631

We should mention

If you require a visa to enter the country, your property may be able to help with the supporting documents needed to obtain one. To learn more, you can reach out to the property via the contact details included on your booking confirmation. The property may charge for this assistance, even if you end up cancelling your reservation. All arrangements are solely between the property and yourself.
The seasonal pool will be open from June to August
Pool access available from 9:00 AM to 6:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

Hotelstars Union assigns an official star rating for properties in Azerbaijan. This property is rated 5 stars.

Property is also known as

Baku Fairmont
Fairmont Baku
Fairmont Hotel Baku
Fairmont Baku Flame Towers Hotel
Fairmont Flame Towers Hotel
Fairmont Baku Flame Towers
Fairmont Flame Towers
Fairmont Baku Flame Towers
Fairmont Baku - Flame Towers Baku
Fairmont Baku - Flame Towers Hotel
Fairmont Baku - Flame Towers Hotel Baku

Frequently asked questions

Does Fairmont Baku - Flame Towers have a pool?

Yes, this property has an indoor pool and a seasonal outdoor pool. Pool access is from 9:00 AM–6:00 PM. One of the pools will be unavailable from March 1 2026 to March 9 2026 (dates subject to change).

How much does it cost to stay at Fairmont Baku - Flame Towers?

As of Mar 9, 2026, prices found for a 1-night stay for 2 adults at Fairmont Baku - Flame Towers on Mar 11, 2026 start from ₩260,896, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Fairmont Baku - Flame Towers pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is free at this property; nearby parking is also free.

What time is check-in at Fairmont Baku - Flame Towers?

Check-in start time: 3:00 PM; Check-in end time: anytime.

What time is check-out at Fairmont Baku - Flame Towers?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Fairmont Baku - Flame Towers provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of AZN 90 per vehicle applies.

Where is Fairmont Baku - Flame Towers located?

Located in the heart of Baku, this luxury hotel is within 1 mi (2 km) of Azerbaijan State Philharmonic Hall, Palace of the Shirvan Shahs, and Sabir Park. Maiden's Tower and Nizami Museum are also within 1 mi (2 km). Icherisheher is 13 minutes by foot.

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Fairmont Baku - Flame Towers Reviews

9.0

Wonderful

9.2

Cleanliness

9.0

Amenities

8.8

Staff & service

9.2

Property conditions & facilities
Rating 10 - Excellent. 82 out of 123 reviews
Rating 8 - Good. 19 out of 123 reviews
Rating 6 - Okay. 15 out of 123 reviews
Rating 4 - Poor. 4 out of 123 reviews
Rating 2 - Terrible. 3 out of 123 reviews

Reviews

10/10 Excellent

tami

Liked: Cleanliness, staff & service, property conditions & facilities
Very nicely nice hotel & staff & service.
Stayed 4 nights in Dec 2025

10/10 Excellent

karim

Liked: Cleanliness, amenities, property conditions & facilities
We had the most amazing stay at Fairmont Baku. Beautiful view from room. Clean and neat room. Highlight was the complimentary Anniversary cake that we were given. most memorable stay.
Stayed 1 night in Dec 2025

8/10 Good

Robert

Liked: Cleanliness, amenities, property conditions & facilities
Mostly very good although the staff were too attentive in the breakfast room.
Stayed 1 night in Nov 2025

10/10 Excellent

Bernice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Great hotel. Very helpful, friendly staff. Excellent breakfast. Room was very clean and quiet with amazing views of Baku. Le Labo bathroom products are a nice touch.
Stayed 1 night in Aug 2025

10/10 Excellent

john

Liked: Cleanliness, amenities, property conditions & facilities
Room was excellent. Lors of space and view that took your breath away. Shower was large with a good supply of toiletries. Tv, coffee maker ,iron and ironing board also a kettle and hair dryer. The cleaning staff were superb, dealing with an inquiry even though we didn't speak the same language
Stayed 7 nights in Oct 2025

6/10 Okay

Andrea

Liked: Cleanliness

Fairmont Baku

Great location. The transportation to and from the hotel was very convenient and appreciated! However, my room was missing a hair dryer, and I had to return to the lobby to request my luggage be delivered to my room.
Stayed 3 nights in Sep 2025

6/10 Okay

Dennis

Liked: Cleanliness, amenities
Room was good a bit old fashioned, TV did not work properly. Breakfast was good but stressful, Gym and Spa personel was great No early check-in or late check out flexibility Was not offered any of the Expedia extra benefits that was listed. Overall expected more from the hotel.
Stayed 2 nights in Oct 2025

10/10 Excellent

Isabel M

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The experience was wonderful. A luxury hotel, clean, good service, great breakfast, and super friendly staff.
Stayed 4 nights in Mar 2025

6/10 Okay

Berk

Liked: Cleanliness, staff & service, property conditions & facilities
Poor value for money. Great view but inconvenient location.
Stayed 3 nights in Aug 2025

8/10 Good

Recep

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was good Clean frıendly people Mostly ı lıke ıt
Stayed 1 night in Oct 2024

8/10 Good

Alina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel. The views are amazing. The location is good.
Stayed 2 nights in May 2024

10/10 Excellent

Joshua

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic hotel! The staff were incredibly friendly and helpful. The room was large, great decor and the views were amazing. Also, The hotel chef FARJA was wonderful and his food was delicious! We had a great stay!
Stayed 5 nights in Aug 2024

10/10 Excellent

David

Liked: Cleanliness, amenities, property conditions & facilities
The Fairmont is a centrepiece of Baku. The hotel staff are phenomenal, nothing is too much trouble. The rooms are spacious and pleasantly decorated. The reception is welcoming. We were met by Survan who was exceptional. His attention to detail to ensure your stay with them was paramount. He went above and beyond and a credit to the hotel chain. The staff in the restaurant for breakfast and evening meal were superb. A young Manager in Le Bistro was very engaging and welcoming, and the food was outstanding. Recommended to stay at this hotel, don’t waste your time staying anywhere else in Baku.
Stayed 6 nights in Jul 2025

10/10 Excellent

ELEONORA

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
—it’s a perfect blend of luxury and comfort. If you’re looking for a place that exceeds expectations, this is it! Beautiful property, incredible city view, delicious food, pool, spa, amenities .
Stayed 6 nights in Aug 2024

10/10 Excellent

Duncan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very very nice and helpful from the front office staff to the staff at the breakfast restaurant . The hotel is well appointed , room was very spacious , bed was comfortable , heated floors . The hotel is a sight to behold and a great one to stay in . Would be back in a heart beat . The breakfast was always sumptuous and had great variety .
Stayed 3 nights in Oct 2024

8/10 Good

Mo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Helpful kind staff, breakfast was perfect also the restaurant staff was super kind. ** room fridge was locked and they asked me for deposit to unlock it, after little argument they opened it
Stayed 5 nights in Aug 2024

4/10 Poor

Ramanjit

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
They can't make a coffee. Hardly anyone speaks English. Not service oriented.
Stayed 5 nights in Sep 2024

4/10 Poor

John

Liked: Cleanliness
Disliked: Staff & service
A failure to address earlier emails resulted in very poor check-in. Unfortunately this was compounded by misinformation to staff which ended up with embarrassing issues for us. This was not good customer service which was more customer apologies than service. The did address the issue but I felt they were more interested in the money than the compensation. Only saving grace was Bar19 lovely staff, good food and great view over Baku Nice hotel. lovely city, i expected more from the hotel. John
Stayed 4 nights in Oct 2024

2/10 Terrible

Yakov

Disliked: Staff & service, amenities, property conditions & facilities
This hotel is a disgrace to the wonderful city of Baku. You are only paying for the view of the beautiful city from the room, but the hotel itself is terrible, with service at the level of cheap motels in residential areas. They didn't even want to unlock our refrigerator and required a deposit, even though the room cost about $500 for one day. By the way, the $200 deposit was never returned; it's been 2 months. I don't recommend ever staying in this dump.

8/10 Good

Rebecca

Liked: Property conditions & facilities, room comfort

Great hotel but lagging simple procedures.

Check in was easy and welcoming. However, the keycard did not work and I called reception and then I had to go back downstairs for them to actually register the keycard. The facilities were good with a nice and spacious gym and pool with a refreshing water machine to drink at your disposal. There are plenty of coffee shops and restaurants in this hotel but not much around the area. The most disappointing thing would have had to have been the breakfast service. I ordered room service and altogether it had taken an hour and a half to arrive with all of the items. First, it was delayed, I guess due to high demand, but then a lot of the items were missing which they failed to tell me about. I had to call again and remind them that they had forgotten items (bread basket, pastries, mushrooms, fresh fruit and muesli) they came back with bread and pastries and the guy on the phone said they had ran out of muesli (not even a replacement or an apology) still no fruit and mushrooms so I gave up. The second part was that the room was not cleaned properly and had lots of finger prints and cup marks (considering it's supposed to be a 5 star hotel). The actual hotel is nice with amazing facilities and options but the staff could be a bit more noticeable with orders and simple hotel procedures. I was a little disappointed given the price to stay there.
Stayed 1 night in Sep 2023

10/10 Excellent

john

Liked: Cleanliness, amenities, property conditions & facilities
Good staff.nice hotel
Stayed 3 nights in Feb 2026

10/10 Excellent

Omer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the hotel was excellent
Stayed 6 nights in Jun 2025

10/10 Excellent

Zohaib

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Yes
Stayed 7 nights in Nov 2025

10/10 Excellent

Omar

Liked: Cleanliness, staff & service, property conditions & facilities
Was amazing
Stayed 3 nights in Apr 2025

10/10 Excellent

Klaudia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel with convenient location and great view on the Baku city - the staff is friendly and helpful.
Stayed 3 nights in Aug 2022