Find Luxury Hotels in Balaclava

"Lovely grounds and rooms, great pools and the beach is beautiful. Sadly the service at the beach and The Patio is poor "

"The hotel is one of the best I have visited in the world. The service, the staff at all levels were exceptional. The food in the dining room was excellent. Each of the hotel staff went out of their way to do us good. Really great. Highly recommend."

"Phenomenal hotel and great staff. All were very friendly! "

"This hotel and its staff deserve nothing less than a 10/10! The location of this hotel is what sets it apart from most - perfectly situated on the beachfront with the whitest sand and clearest water I have ever seen. The A La Carte dining throughout the day has an exceptional amount of choice and all taste healthy, fresh, and amazing, all whilst being locally sourced. Staff in the hotel could not be more helpful and attentive, especially when dining. Shout out in particular to Med, Rishi and Kenny who made our stay very welcoming. Overall, it is an incredibly good value for money stay for what you get in the hotel and on the doorstep. Things to improve: - Restaurant definitely needs some sort of air conditioning for during the day as it gets very warm and uncomfortable the further inside you are. The sea breeze helps when sat closer to the outside. - Not much else "

"Brilliant Villa and facilities. Our Butler Master Mustapha made the stay particularly welcoming."

"The staff were all very friendly and helpful incl cleaners, waiters, chefs, buggy drivers, crèche staff and more. They could not do enough for us and it’s the people that made the stay great. We loved the buffet food particularly the Indian food. The crèche team made a big effort to make my kids 2nd birthday very special. Beautiful beach - great for the kids. We loved it."

"Spa was excellent. Staff friendly. Food fantastic "

"Beautiful beach and location. Staff were excellent . Shout out to Gini on front desk and David one of the restaurant managers who went out of their way to help me. Also thanks to duty manager who met me on my check out to see how my stay had been. This hotel has everyone at an affordable price "

"The rooms are nice and spacious. The landscaping and beach access are great. Good spa area and wellness spaces. However overall the shared spaces such as pools and restaurants are tired and in need of an upgrade. The staff were nice but there seemed to be a lot of miscommunication between staff members and service could be slow. Food and cocktails were average."