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Otter Hotel

Property class: 4

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Banff Centre for Arts and Creativity is located near Otter Hotel, which provides a fireplace in the lobby, a gym, and 2 hot tubs. The on-site restaurant, Good Folk, offers breakfast and dinner. Free in-room WiFi and a bar are available to all guests.
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Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Free WiFi
  • Air conditioning
The current price is ₩290,326
₩328,709 total
includes taxes & fees
Apr 13 - Apr 14

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Room options

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Showing 8 of 8 rooms

View all photos for Hotel Room 2 Queen Beds

Hotel Room 2 Queen Beds | In-room safe, free WiFi, bed sheets

Hotel Room 2 Queen Beds

9.4 out of 10
Exceptional
(38 reviews)
  • 26 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds

Superior Room, 2 Queen Beds | In-room safe, free WiFi, bed sheets

Superior Room, 2 Queen Beds

9.6 out of 10
Exceptional
(32 reviews)
  • 25 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed

Superior Room, 1 King Bed | In-room safe, free WiFi, bed sheets

Superior Room, 1 King Bed

9.4 out of 10
Exceptional
(13 reviews)
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room, 2 Queen Beds, Mountain View

In-room safe, free WiFi, bed sheets

Superior Room, 2 Queen Beds, Mountain View

9.2 out of 10
Wonderful
(13 reviews)
  • Mountain view
  • 27 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Room, 1 King Bed, Balcony, Mountain View

Superior Room, 1 King Bed, Balcony, Mountain View | In-room safe, free WiFi, bed sheets

Superior Room, 1 King Bed, Balcony, Mountain View

9.0 out of 10
Wonderful
(7 reviews)
  • Mountain view
  • 27 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior King Suite

Superior King Suite | In-room safe, free WiFi, bed sheets

Superior King Suite

9.2 out of 10
Wonderful
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Mountain View King Suite

Mountain View King Suite | In-room safe, free WiFi, bed sheets

Mountain View King Suite

9.0 out of 10
Wonderful
(15 reviews)
  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Superior Accessible Room, King

Superior Accessible Room, King | In-room safe, free WiFi, bed sheets

Superior Accessible Room, King

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
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About the neighborhood

Located in Uptown District, a neighborhood in Banff, Otter Hotel is in the mountains and in a national park. Banff Gondola and Sunshine Village are worth checking out if an activity is on the agenda, while those wishing to experience the area's natural beauty can explore Upper Hot Springs and Banff National Park. Victoria Glacier and Banff Park Museum are also worth visiting. Explore all the area has to offer with hiking/biking trails and mountain biking. Visit our Banff travel guide
Map
1000 600 Banff Ave, Banff, AB, T1L1H8

What's nearby

  • Banff National Park
    Banff National Park
    1 min walk - 0.0 km
  • Banff_VictoriaGlacier_553248621532864053_05
    Victoria Glacier
    6 min walk - 0.5 km
  • Iconic Morant's Curve, Banff National Park, Alberta Canada
    Banff National Park Information Centre
    16 min walk - 1.4 km
  • Banff_BanffNationsLuxtonMuseum_6072227_06
    Banff Lake Louise Tourism Bureau
    18 min walk - 1.5 km
  • EyeEm Custom Shoots Q4 2018
    Banff Centre for Arts and Creativity
    18 min walk - 1.6 km

Getting around

  • Banff Station
    20 min walk
  • Calgary International Airport (YYC)
    93 min drive

Restaurants

  • The Canadian Brewhouse
    17 min walk
  • The Old Spaghetti Factory
    18 min walk
  • A&W Canada
    2 min walk
  • PARK Distillery Restaurant + Bar
    18 min walk
  • Evelyn's Coffee Bar
    19 min walk

About this property

Otter Hotel

Upscale hotel near Banff Centre for Arts and Creativity
A fireplace in the lobby, a gym, and 2 hot tubs are just a few of the amenities provided at Otter Hotel. The on-site restaurant, Good Folk, offers breakfast and dinner. Free in-room WiFi and a bar are available to all guests.
Other perks include:
  • Free self parking
  • An electric car charging station, smoke-free premises, and luggage storage
  • An elevator, a 24-hour front desk, and multilingual staff
Room features
All 174 rooms offer comforts such as air conditioning, as well as perks like free WiFi and safes.
Extra conveniences in all rooms include:
  • Bathrooms with hair dryers
  • 50-inch TVs with cable channels
  • Refrigerators, electric kettles, and heating

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The price is ₩297,797
₩337,166 total
includes taxes & fees
Apr 13 - Apr 14
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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free covered self parking on site

Food and drink

  • A restaurant

Restaurants on site

  • Good Folk

Things to do

  • 2 hot tubs
  • Gym

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Outdoors

  • In a national park
  • In the mountains

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (42 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 50-inch TV with cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Heating (climate-controlled)
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CAD 30 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Food and water bowls are available

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: CAD 30 per pet, per day
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

Property is also known as

Otter Hotel Hotel
Otter Hotel Banff
Otter Hotel Hotel Banff

Frequently asked questions

Is Otter Hotel pet-friendly?

Yes, Otter Hotel allows cats and dogs (limit 2 total). There's a fee of CAD 30 per pet, per day. Service animals are exempt from fees.

How much does it cost to stay at Otter Hotel?

As of Apr 10, 2026, prices found for a 1-night stay for 2 adults at Otter Hotel on Apr 13, 2026 start from ₩290,326, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

How much is parking?

Self parking is free at this property.

What time is check-in at Otter Hotel?

Check-in start time: 4:00 PM; Check-in end time: anytime.

What time is check-out at Otter Hotel?

Check-out is at 11:00 AM.

Where is Otter Hotel located?

Located in Uptown District, this hotel is within 1 mi (2 km) of Victoria Glacier, Banff Lake Louise Tourism Bureau, and Banff National Park Information Centre. Banff Centre for Arts and Creativity and Surprise Corner are also within 1 mi (2 km). Banff Station is 20 minutes by foot.

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Reviews

Otter Hotel Reviews

9.4

Exceptional

9.8

Cleanliness

9.4

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 1335 out of 1677 reviews
Rating 8 - Good. 221 out of 1677 reviews
Rating 6 - Okay. 84 out of 1677 reviews
Rating 4 - Poor. 20 out of 1677 reviews
Rating 2 - Terrible. 17 out of 1677 reviews

Reviews

Verified

10/10 Excellent

Ehud

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
perfect hotel, great design, great service easy to get to the ski resorts highly reccomended
Stayed 5 nights in Mar 2026
Verified

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The resort was very nice, the outdoor hot tubs awesome
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Prathamesh

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were great, spacious & ski slopes were easy to access through Roam transit.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Nancy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful aesthetic, great food in restaurants, loved the rooftop hot pools.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Romir

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff, very clean.
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hot tubs are the highlight!
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Samantha

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is clean and spacious, staffs are helpful and the rooftop hot tub is amazing.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Tanya

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Architectural details were beautiful, hot tub is great! Went to Good Folk for breakfast and it was sooo delicious, as was the excellent happy hour at Sudden Sally just next door.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Ankush

Liked: Cleanliness, amenities, property conditions & facilities
The staff was really good and room was neat n clean. I really loved staying there
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful stay! The hot tub was super relaxing and the views were great. Great coffee, loved the bus pass for access to the town and the soaps in the rooms used all local which helped add to the relaxing atmosphere.
Stayed 2 nights in Mar 2026
Verified

8/10 Good

Jill

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location-close to downtown but not in a busy area for when you need downtime.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jeff

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was terrific, easy underground parking, spa like roof top hot tub area with many gas fire pits. It's a bit further down the Banff strip then others but not a big deal.
Stayed 1 night in Mar 2026
Verified

8/10 Good

Hope

Liked: Cleanliness, amenities, property conditions & facilities
Accommodations were clean and staff pleasant.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lillian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ski slopes reached by car. Locqtion in Banff is good for sights,restaurants,some hikes.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Monica

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved this hotel! The hot tubs were my favourite part of the stay, second only to the Goodfolk restaurant. The room was clean and modern, even if was on the small side
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Serenity

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved this hotel! The hot top outside was so nice and relaxing! Also when we arrived we got a little package with our choice of coffee, tea, milk and creamer! I would 100% recommend this place and stay again!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jennifer

Liked: Cleanliness, amenities, property conditions & facilities
The rooms were nice and clean. The roof top hot tub was amazing. Definitely will stay there again.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Trent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome spot
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Qian

Otter hotel is clean and new, and hot tub is definitely high light! Location is convenient. The hotel is very thoughtful, it provides bus tickets through Banff ave, and close to the shuttle bus stations to ski resort.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Angel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I have ever been to. Staff was always helpful and kind.
Room view day time
Lobby
Room view nighttime
Hotel view
Stayed 6 nights in Feb 2026
Verified

10/10 Excellent

Yuhang

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay at Otter Hotel! The hotel was clean, modern, and very comfortable, with a cozy mountain vibe. The room was spacious and well designed, the staff were friendly and helpful, and the location was very convenient for exploring Banff. Overall, it was a relaxing and enjoyable stay, and I would happily come back again.
Stayed 3 nights in Mar 2026
Verified

10/10 Excellent

Jacob

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, good service, nice stay overall
Stayed 4 nights in Feb 2026
Verified

10/10 Excellent

Travis

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great new hotel. Excellent bar and restaurant. Beautiful views from the hot tubs. On the edge of town, easy to get out to the mountains. Bus passes included to get around town and the valley.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What an amazing weekend we just spent at the Otter Hotel in Banff (March 2025). The property was beautifully maintained, the amenities and condition top notch and the staff so accommodating. The hot tub and sauna were an absolute highlight and the rooms were beautiful. Excellent front desk staff!
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Quintin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff and service. We were early to check in so they let us use the hot tubs and rushed to get our room ready early for no extra charge. Heated underground parking was a great benefit
Stayed 2 nights in Feb 2026