Dear Blain,Thank you, for the time to share your valuable feedback is highly appreciated. Please accept our heartfelt apologies for any problems you encountered during your stay. I can assure you that these issues will be raised with the relevant department managers to ensure we provide each of our guests with the highest level of services and products. We acknowledge your concern about the hotel facilities. We apologies for the inconvenience. We will organize them according to the significance of the revamping. We strive to always deliver here at Metropole Bangkok. We value your support and comments and hope to serve you again on your future trips to our hotel.Thank you and best wishes,Bun KengaksornHotel Operation Manager

Dear John,Thank you, for the time to share your valuable feedback is highly appreciated. Please accept our heartfelt apologies for any problems you encountered during your stay. I can assure you that these issues will be raised with the relevant department managers to ensure we provide each of our guests with the highest level of services and products. We acknowledge your concern about the noise from our bar. We apologies for the inconvenience. We will organize them according to the significance of the revamping. We strive to always deliver here at Metropole Bangkok. We value your support and comments and hope to serve you again on your future trips to our hotel.Thank you and best wishes,Bun KengaksornHotel Operation Manager

Dear Tanasutharomnee,We very much appreciate your comments regarding your stay at Metropole Bangkok. It is always a pleasure to receive positive feedback.I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Thank you and kind regards,Bun KengaksornHotel Operation Manager

Dear Khun Porcha,Thank you for taking the time to tell us about your stay at the Metropole Bangkok, I am disappointed to hear that your experience did not meet your expectations. At Metropole, we strive to provide a superior service experience for every guest; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I hope that you will accept our apology and allow us the opportunity to show you that the level of service you experienced during your recent stay is not indicative of the usual high standards at our hotel.Yours sincerely,The Management Teams

Dear Khun Joseph,Thank you for taking the time to tell us about your stay at the Metropole Bangkok, I am disappointed to hear that your experience did not meet your expectations. At Metropole, we strive to provide a superior service experience for every guest; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I hope that you will accept our apology and allow us the opportunity to show you that the level of service you experienced during your recent stay is not indicative of the usual high standards at our hotel.Yours sincerely,The Management Teams

Dear Khun Marian,Thank you for taking the time to tell us about your stay at the Metropole Bangkok, I am disappointed to hear that your experience did not meet your expectations. At Metropole, we strive to provide a superior service experience for every guest; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I hope that you will accept our apology and allow us the opportunity to show you that the level of service you experienced during your recent stay is not indicative of the usual high standards at our hotel.Yours sincerely,The Management Teams

Dear Khun Marian,Thank you for taking the time to tell us about your stay at the Metropole Bangkok, I am disappointed to hear that your experience did not meet your expectations. At Metropole, we strive to provide a superior service experience for every guest; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I hope that you will accept our apology and allow us the opportunity to show you that the level of service you experienced during your recent stay is not indicative of the usual high standards at our hotel.Yours sincerely,The Management Teams

Dear Khun Mark,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.Sincerely,Management Team

Dear Khun Francois,Thank you for taking the time to tell us about your stay at the Metropole Bangkok, I am disappointed to hear that your experience did not meet your expectations. At Metropole, we strive to provide a superior service experience for every guest; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I hope that you will accept our apology and allow us the opportunity to show you that the level of service you experienced during your recent stay is not indicative of the usual high standards at our hotel.Yours sincerely,The Management Teams

Dear Khun David,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.Sincerely,Management Team

Dear Khun Ching Boon,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.Sincerely,Management Team

Dear Khun Erika,Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again.Sincerely,Management Team

Dear Khun Jacqueline,Thank you for taking the time to tell us about your stay at the Metropole Bangkok, I am disappointed to hear that your experience did not meet your expectations. At Metropole, we strive to provide a superior service experience for every guest; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. I hope that you will accept our apology and allow us the opportunity to show you that the level of service you experienced during your recent stay is not indicative of the usual high standards at our hotel.Yours sincerely,The Management Teams

Dear Khun Teong Ping, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The Management Teams

Dear Khun Darryl, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The Management Teams

Dear Khun Habsham, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The Management Teams

Dear Khun Heather, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The Management Teams

Dear Khun Fiona, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The Management Teams

Dear Khun Alan, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The Management Teams

Dear Khun Susan, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The Management Teams

Dear Khun Anonymous, Thank you so much for your review of our hotel. I am pleased to hear you enjoyed your stay with us. It's something our staff takes great pride in, so we value your feedback. We hope you will visit us again. Sincerely, The Management Teams

Dear Jason, We wish to thank you for the excellent review! Our team will definitely be delighted to hear your wonderful comments. Once again, thank you and we look forward to serving you again on your next visit!

Dear Heval, Thank you for feedback and Please accept my sincere apology for your inconvenience stay. We will try our best to improve our service better.Once again, thank you for staying with us. Best regards,

Thank you for sharing your feedback with us.We appreciate your review and We're looking forward to welcome you in nearly future.

Dear Lee, Thank you for taking the time to share your experience of your recently stayed at Metropole Bangkok. We appreciate your review and the compliments about room facilities and We also appreciate the comment that you have given towards to Khun Stellar she will definitely be delighted to hear your wonderful comments. Once again, thank you and we look forward to serving you again on your next visit!

Thank you for taking the time to share your experience of your recently stayed at Metropole Bangkok. We appreciate your review and the compliments about room facilities about washing machine.and we are looking forward to welcome you in nearly future. Best Regards,

Dear Mario, Thank you very much for leaving us an excellent scale. We look forward to welcoming you back again in the future. Best regards,

Thank you very much for your stay with us and we are always pleased to hear from you. Please accept our apology to disturb your stay with AC problem. We were also reviewing and re-discussing about this issue this morning with Eng team to ensure. Thank you for your feedback and we will raise for future plan and improvement. It's always great and helpful for us for further improvement. Once again, thank you very much for your support and we look forward to welcoming you back soon! Best regards, Lannaphat Phatjiraphak Front Office Manager

Thank you for making Metropole Bangkok your choice to stay while in Bangkok. We were happy to see that you have enjoyed your time with us. We appreciate your review and compliment about comfortable hotel and staff are proficient and customer service. Our priority has always been customer satisfaction and we are glad to see that our dedicated staff has left you with a positive experience. Thank you for taking the time to share your experience with others and we look forward to welcoming you again in the near future. Best regards,

The staff and management give a great deal of thought to fulfill the needs of our guests and to always strive for improvement of our overall high standard of service. however, particularly gratifying when our guests take special notice, and we sincerely appreciate your compliment. I will share your kind feedbacks with my colleagues especially Khun Pimmie! we hope to welcome you back again soon. Best regards,

Thank you for your kind feedback. We look forward to seeing you again soon. Best regards,

Thank you for sharing your feedback with us. It’s a pleasure to know of your positive comments with regard to great room, staff and Facilities. Your feedback is much appreciated and we hope to welcome you back on your next visit. Best regards,

Thank you very much for your wonderful review, we are very much appreciate. We are most delight to hear that you enjoyed our service form our staff. From all of us at Metropole Bangkok, we look forward to welcoming you back for another memorable stay. Best regards,

Dear Todd, It was a great pleasure receiving such wonderful review and thank you very much for taking time to share your stay experience with us We are most delighted to hear that you enjoyed your stay with us From all of us at Metropole Bangkok, we look forward to welcoming you back for another memorable stay. Kind regards,

Thank you for taking the time to provide us with your feedback. I am truly sorry to hear about your unpleasant experience. While we constantly strive to maintain the highest standards of customer satisfaction, regrettably, on this occasion, we have fallen short of our key objective. I therefore wish to extend to you my sincere apologies. I would like to assure you that I have personally addressed this issue with the staff concerned and will ensure that they receive the necessary guidance to perform a much better role moving forward to avoid a recurrence of this incident. We look forward to welcome you better again. Best regards,

Dear Chansophea, Thank you for taking the time to share your recent experience with us and your comments are received with much appreciation. your positive feedback will certainly encourage our team to go the extra mile to serve our guests better. Thank you very much and we would love to welcome you back to Metropole Bangkok for another pleasant stay. Sincerely yours,

It was a great pleasure receiving such wonderful review and thank you very much for taking time to share your stay experience with us. We are most delighted to hear that you enjoyed your stay in our hotel. From all of us at Metropole Bangkok, we look forward to welcoming you back for another memorable stay. Best Regards,

Thank you so much for your kind review, hope to see you again.

Thank you for sharing your feedback with us. It’s a pleasure to know of your compliments with regard to our price, Comfortable room and our hotel location is easy to walk to Thonglor bars. We hope to welcome you back on your next visit. Best Regards,

Thank you very much for your review of your recent stay at our hotel. I greatly appreciate your compliments for the rooms are very clean. We have take note your comments to improvement for the wood furniture. We do apologize profusely to hearing that you had found 2 cockroaches in our breakfast room . We have raised up this matter to management team to coordinate and look seriously to improvement on this matter. Your Comments are most valuable in helping us maintain high standards and in ensuring that your expectations are always met. Yours sincerely,

Please accept our sincere apologies for the inconvenience you may have experienced for the room and our service. We will retrain our staff and ensure they will better perform their work in communicating with the guests. Once again, we are sorry if we had failed to meet your expectations during your recent stay with us. We hope to be able to welcome you again and have another opportunity to serve your better. Once again, thank you for your continued support. Yours sincerely,

Thank you for taking the time to share your experience of your recently stayed at Metropole. We appreciate your review and the compliments about location. My team and I are looking forward having the chance to welcome you in nearly future.

Dear Sir/Madam, Thank you for your kind feedback.Please do visit us again soon. Yours sincerely,

Thank you for sharing your feedback with us. It’s a pleasure to know of your positive comments to our room is very nice and clean. Also hotel location is near to the great restaurants. Your feedback is much appreciated and we hope to welcome you back on your next visit.

Thank you for your nice feedback at Metropole Bangkok. My Team and I are looking forward having the chance to welcome you in nearly future. Best Regards,

Thank you for sharing your comment with us. It is nice to hear of your appreciation towards our great hotel with excellent staff. We would also like to take this opportunity to inform that shuttle service is being provided going to and from the Hotel to BTS Thonglo Station from now on. We apologize for the inconvenience that you’ve experience in travelling from our hotel. We look forward to serving you again on your next visit.

Thank you for sharing your feedback about your stay experience with us. Please accept my sincere apology for your inconvenience stay regarding the the room moved. While we strive to maintain the highest customer satisfaction standards, monitoring our effectiveness can be a challenge at times. Please be assured that I will coordinate the plans for these enhancements with the respective team members. We will continue in our improvement efforts to provide excellent service and products to our guests. Once again, thank you for staying with us. We look forward to welcoming you again by giving us another opportunity to serve you better. Sincerely yours, Manaschawee Sakda Operation Manager

We are happy to hear that you had a pleasant stay with us. We very appreciated your comments for our hotel cleanliness and location is easily nearby to many F&B. We look forward to serving you again on your next visit.

Thank you for sharing your feedback about your stay experience with us. We look forward to welcoming you again by giving us another opportunity to serve you better. Sincerely yours,