4/10 - 별로예요
MI HYEON
2025년 6월 17일
별로예요: 직원 및 서비스
I stayed at the hotel for 5 days to attend a conference. Since it was during the conference period, I had to pay nearly three times the usual rate, but the service was terrible.
First of all, the atmosphere of the hotel was quite dark and depressing, and my room only had a window facing the interior of the building, not the outside, which was very disappointing.
On the second day, no bottled water was provided. When I inquired, I was told that according to hotel policy, water is only provided on the first day. I find this policy hard to understand, especially considering that I booked 5 nights and paid a high rate without any discount.
(After I complained on the second day, they finally provided water, but the next day, it wasn’t provided again.)
Normally, I was told that there is complimentary water available for all guests at the reception area, but even that was not available for due to construction work.
On the last day, even though I hung the "Please clean the room" sign on the door, housekeeping didn’t clean the room at all.
I would never want to stay at this hotel again.
MI HYEON
2025년 6월에 5박 숙박함
