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Reviews of Renaissance Baton Rouge Hotel

4 out of 5
Renaissance Baton Rouge Hotel
7000 Bluebonnet Blvd, Baton Rouge, LA

Reviews

9.2

Wonderful

Rating 10 - Excellent. 717 out of 1006 reviews" "
Rating 8 - Good. 176 out of 1006 reviews" "
Rating 6 - Okay. 61 out of 1006 reviews" "
Rating 4 - Poor. 32 out of 1006 reviews" "
Rating 2 - Terrible. 20 out of 1006 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Precious

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Originally got a 2 queen room but they sold out and I had to get a king. Staff is awesome and courteous. They upgraded my room and it accommodated us all. Water pressure and shower is awesome
Stayed 1 night in May 2024

4/10 Poor

Byron

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in May 2024

8/10 Good

andreya

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2024
Response from Harry on May 21, 2024
Thank you for your feedback! We look forward to hosting you again!

2/10 Terrible

James

Traveled with family and small children
Disliked: Amenities
The internet was done and that prevented us from checking in or, for that matter, wanting to check in. Totally dissatisfied with the hotel and we were forced to make other arrangements at a different hotel
Stayed 1 night in May 2024
Response from Harry on May 21, 2024
Thank you for your feedback. We are sorry that we did not live up to your expectations. We look forward to welcoming you back and exceeding your expectations on your next trip!

6/10 Okay

Rick

Liked: Staff & service
Stayed 1 night in May 2024
Response from Toya on May 16, 2024
We are sorry that we did not meet your expectations. Please feel free to express this in detail so that we may rectify these matters in the future.

8/10 Good

Timothy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok but for the price I won't be back
Stayed 1 night in May 2024
Response from Toya on May 16, 2024
We are sorry we did not meet your expectations.

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great customer service!
Stayed 1 night in May 2024
Response from Toya on May 14, 2024
We are so happy that you enjoyed your stay with us. We look forward to hosting your next visit.

10/10 Excellent

Tajhay

Stayed 1 night in Apr 2024
Response from Toya on May 14, 2024
We are so happy that you enjoyed your stay with us. We look forward to hosting your next visit.

10/10 Excellent

Oliver

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very pleasant and always willing to help
Stayed 2 nights in May 2024
Response from Toya on May 11, 2024
We are so happy that you enjoyed your stay with us. We look forward to hosting your next visit.

10/10 Excellent

JAMIE

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful pool and outside seating area!! Hopefully I will be able to use them next visit!
Stayed 1 night in May 2024
Response from Toya on May 3, 2024
We are so happy that you enjoyed your stay. We look forward to hosting your next visit.

10/10 Excellent

JAMES, Mansfield

Liked: Cleanliness, staff & service, property conditions & facilities
Breakfast at the hotel was excellent as well as the staff.
Stayed 1 night in Apr 2024
Response from Toya on May 3, 2024
We are so happy that you enjoyed the cuisine. Please come visit us again.

10/10 Excellent

Miki

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The overall experience
Stayed 1 night in Apr 2024
Response from Toya on Apr 25, 2024
We are thrilled that you enjoyed your stay. We look forward to hosting your next visit.

10/10 Excellent

Crystal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Apr 2024
Response from Toya on Apr 25, 2024
We are thrilled that you enjoyed your stay. We look forward to hosting your next visit.

10/10 Excellent

Daiva

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was nice quick stay
Stayed 1 night in Apr 2024
Response from Harry on Apr 18, 2024
Thank you for your feedback! We look forward to hosting you again!

10/10 Excellent

jay

Traveled with partner
Online check in very good. Receptionist was very polite.
Stayed 1 night in Apr 2024
Response from Harry on Apr 11, 2024
Thank you for your feedback! We look forward to hosting you again!

8/10 Good

Camille

Stayed 3 nights in Mar 2024
Response from Toya on Apr 26, 2024
We truly hope that you enjoyed your stay. Please feel free to let us know how we can make your next visit more enjoyable.

10/10 Excellent

Caschell

Stayed 1 night in Mar 2024
Response from Harry on Apr 18, 2024
Thank you for your feedback! We look forward to hosting you again!

10/10 Excellent

cathi

Business traveler, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was central to what we needed to do. Parking was confusing and not easily accessible for transporting luggage. No real accessible drive up area for hotel. No safe in room
Stayed 2 nights in Mar 2024
Response from Harry on Apr 1, 2024
Thank you for your feedback! We look forward to hosting you again!

10/10 Excellent

Roy, Arlington

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very pleasant service staff
Stayed 1 night in Mar 2024
Response from Harry on Mar 25, 2024
Thank you for your feedback! We look forward to hosting you again!

10/10 Excellent

Dorothy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was fabulous!!
Stayed 2 nights in Mar 2024
Response from Harry on Mar 22, 2024
Thank you for your feedback! We look forward to hosting you again!

6/10 Okay

Jill

Traveled with family and small children
Liked: Cleanliness, staff & service
Chose this property for the location (safety) and proximity to Perkins road. Hotel was very clean and we felt safe. Our rooms had a few issues, the flooring was warped by the window causing the bed closest to the window to be wobbly and make a loud noise every time some sat down. Second issue we had was the AC. I sleep in the cold and that thermostat claimed it was on 62-it was NOT! I sweated most of the night. I mentioned the AC to staff and just got an “sorry for the inconvenience”and nothing else!
Stayed 2 nights in Mar 2024
Response from Harry on Mar 22, 2024
Thank you for your feedback. We are sorry that we did not live up to your expectations. We look forward to welcoming you back and exceeding your expectations on your next trip!

8/10 Good

Debra

Stayed 2 nights in Mar 2024
Response from Harry on Apr 11, 2024
Thank you for your feedback! We look forward to hosting you again!

10/10 Excellent

Karen

Stayed 1 night in Mar 2024
Response from Harry on Apr 5, 2024
Thank you for your feedback! We look forward to hosting you again!

10/10 Excellent

christi

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2024
Response from Harry on Mar 16, 2024
Thank you for your feedback! We look forward to hosting you again!

10/10 Excellent

Jamie

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for a business trip.
Stayed 1 night in Feb 2024
Response from Harry on Mar 16, 2024
Thank you for your feedback! We look forward to hosting you again!

10/10 Excellent

Joseph

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great visit as usual! Really like the Renaissance!
Stayed 1 night in Mar 2024
Response from Harry on Mar 16, 2024
Thank you for your feedback! We look forward to hosting you again!

10/10 Excellent

Jordan

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
This is the second time I have stayed here: once for a conference and once for a family LSU game. This hotel never disappoints with its beautiful lobby and first floor, easy access to a nice gym, cozy beds with all the necessities, and prime real estate in Baton Rouge area.
Stayed 1 night in Mar 2024
Response from Harry on Mar 11, 2024
Thank you for your feedback! We look forward to hosting you again!

10/10 Excellent

Todd R

Stayed 1 night in Feb 2024
Response from Harry on Mar 10, 2024
Thank you for your feedback! We look forward to hosting you again!

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Beautifully appointed. Spacious comfortable room
Stayed 2 nights in Feb 2024
Response from Harry on Mar 2, 2024
Thank you for your feedback! We look forward to hosting you again!

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great and safe place to stay.
Stayed 1 night in Feb 2024
Response from Harry on Mar 2, 2024
Thank you for your feedback! We look forward to hosting you again!

8/10 Good

Tracy

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
We had a very nice stay.
Stayed 2 nights in Feb 2024
Response from Harry on Mar 2, 2024
Thank you for your feedback! We look forward to hosting you again!

10/10 Excellent

Jamie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Harry on Feb 27, 2024
Thank you for your feedback! We look forward to hosting you again!

10/10 Excellent

Toby

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Harry on Feb 26, 2024
Thank you for your feedback! We look forward to hosting you again!

10/10 Excellent

John

Stayed 3 nights in Feb 2024
Response from Harry on Mar 22, 2024
Thank you for your feedback! We look forward to hosting you again!

10/10 Excellent

Rhonda

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Harry on Feb 19, 2024
Thank you for your feedback! We look forward to hosting you again!

10/10 Excellent

Micahlynn

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2024
Response from Harry on Feb 19, 2024
Thank you for your feedback! We look forward to hosting you again!

10/10 Excellent

Latasha

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel! We enjoyed hanging in the lobby and bar areas! The staff was very accommodating. We had a lovely stay!
Stayed 2 nights in Feb 2024
Response from Harry on Feb 12, 2024
Thank you for your feedback! We look forward to hosting you again!

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2024
Response from Harry on Feb 10, 2024
Thank you for your feedback! We look forward to hosting you again!

10/10 Excellent

Romesha

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great!
Stayed 1 night in Feb 2024
Response from Harry on Feb 10, 2024
Thank you for your feedback! We look forward to hosting you again!

10/10 Excellent

Elisabeth

Stayed 1 night in Feb 2024
Response from Harry on Feb 10, 2024
Thank you for your feedback! We look forward to hosting you again!

10/10 Excellent

LaTasha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very attentive and kind!
Stayed 1 night in Feb 2024
Response from Harry on Feb 10, 2024
Thank you for your feedback! We look forward to hosting you again!

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Awesome
Check in / check out staff personnel was excellent! The room was well appointed (minus a microwave, but not a huge issue)…overall, fantastic!
Stayed 1 night in Jan 2024
Response from Harry on Feb 10, 2024
Thank you for your feedback! We look forward to hosting you again!

8/10 Good

Christopher

Business traveler
Liked: Staff & service, property conditions & facilities
Was given a receipt for $0 at the end of the stay, however I was charged $13.35 the following day.
Stayed 3 nights in Jan 2024
Response from Harry on Feb 10, 2024
Thank you for your feedback! We look forward to hosting you again!

10/10 Excellent

Balbariella

Liked: Staff & service, property conditions & facilities
Awesome!
Stayed 1 night in Dec 2023
Response from Harry on Feb 10, 2024
Thank you for your feedback! We look forward to hosting you again!

10/10 Excellent

Joanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Harry on Feb 10, 2024
Thank you for your feedback! We look forward to hosting you again!

10/10 Excellent

Ivan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023
Response from Harry on Feb 10, 2024
Thank you for your feedback! We look forward to hosting you again!

10/10 Excellent

Kimberly

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2023
Response from Harry on Feb 10, 2024
Thank you for your feedback! We look forward to hosting you again!

10/10 Excellent

Terrance

Stayed 1 night in Dec 2023
Response from Harry on Feb 10, 2024
Thank you for your feedback! We look forward to hosting you again!

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
NICE, but I've had better.
I didnt have any issues. I read all the amenties on the website so i didn't do anything extra to incur any additional charges. The staff was nice and accommodating. The room was clean, but smaller than i expected. I don't know if I'll return because I've been to cheaper hotels in Baton Rouge and the space, cleaniness, and amenties were better.
Stayed 1 night in Dec 2023
Response from Harry on Feb 10, 2024
Thank you for your feedback! We look forward to hosting you again!

6/10 Okay

Miriam

Traveled with group, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Handicapped parking was extremely too far when our handicap is walking. I requested bottom floor and find there is no bottom floor! I would not recommend this if you have major operation at spine hospital. Expedia, you failed me when you wanted to charge me an additional $20 for motel if cancel while this motel was having a free cancellation to a certain point. Shame on you for not observing the opportunity as we work things out as I had to change rooms. The concierge was very kind since Expedia messed up reservations and cause my room not to be ready until nearly 5 in the evening. It was inconvenient and will think twice before staying there again. It was extremely noisy downstairs and not a lot of smiling. Some.. but it seemed unhappy there. Other than this, our room did fit our handicap. The beds were comfy.
Stayed 1 night in Dec 2023
Response from Harry on Feb 10, 2024
Thank you for your feedback. We are sorry that we did not live up to your expectations. We look forward to welcoming you back and exceeding your expectations on your next trip!