Find hotels near Batu Caves, Kuala Lumpur from ₩17,752

"The room. The buffet. The service was all immaculate. "

"I have traveled extensively throughout the world for work and leisure for over 20 years. Each year I stay at over 40-50 different hotels. This Mandarin Oriental hotel is the best hotel in the world that I have ever stayed at. The hotel is pristine, the rooms are impeccable and the hospitality of the staff is exemplary. The most exceptional staff members are Aaron and Kiran, two of the concierges, Waty who works at the breakfast, Hafiz at the front desk, a Ram, the most professional and congenial tour guide that I have ever had in the world. Also noteworthy staff members who exhibit courtesy, friendliness and great helpfulness at all times are, Beyzid and Labin in housekeeping, Audrey Tan in administration, Shiori who welcomed us with flowers and a smile, Subra and Hayee, and Ahmad concierges, Sharom, the Chief Concierge, Adzuan, the Assistant Chief Concierge, Natasha, Mohammad, and Sarah at the front desk, Hisham (a truly exceptional doorman), Ashlam and Kumar, also superb doormen, JJ and Furhan at breakfast, and Shabril the trainer in the gym."

"Room, staff and amenities"

"They were more than courteous and very humble and polite "

"Lovely with a sense of romantic ambience"

"Gorgeous views, nicely appointed rooms"

"It wasn't a pleasant experience. The discription of the room through the App., through the picture, through Hotels.Com booking statement of the reservation: "a single room with a twinbed". The hotel gave me a room with a single bed and no window.. and it didn't end there, the bathroom sink leaks the used water from its basen, a big cacorotch flue from AC towards me as I opened it, and the walls are too thin you can hear everything in the adjacent rooms. So, they -Smile Hotel- charged me extra to move me to a room matching the description of what I've reserved and the statement in the booking of Hotels.com "