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Reviews of AC Hotels by Marriott Belfast

4 out of 5
AC Hotels by Marriott Belfast
Donegall Quay, Belfast Harbour, Belfast, Northern Ireland

Reviews

9.0

Wonderful

Rating 10 - Excellent. 655 out of 1000 reviews" "
Rating 8 - Good. 233 out of 1000 reviews" "
Rating 6 - Okay. 69 out of 1000 reviews" "
Rating 4 - Poor. 27 out of 1000 reviews" "
Rating 2 - Terrible. 16 out of 1000 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

MaryJo

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice views and spacious room. Convenient to the Titanic attraction!
Response from Kealan on May 22, 2024
Hi Guest, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future. Kind Regards Kealan

10/10 Excellent

Bruce

The hotel was comfortable and the staff attentive and considerate.
Stayed 2 nights in May 2024
Response from Kealan on May 17, 2024
Hi Guest, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future. Kind Regards Kealan

8/10 Good

Tyler, Malone

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very helpful and considerate and they helped me find things I needed. The only issue was room service for food delivery was not operating properly.
Stayed 6 nights in May 2024
Response from Kealan on May 17, 2024
Hi Guest, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future. Kind Regards Kealan

6/10 Okay

Kelly

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities
The queen size beds were more like full size and were not comfortable. We did not have enough room.
Stayed 1 night in May 2024
Response from Kealan on May 9, 2024
Hi Guest, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future. Kind Regards Kealan

10/10 Excellent

Robert

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff, reception, bar and restaurant.
Stayed 3 nights in May 2024
Response from Kealan on May 9, 2024
Hi Guest, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future. Kind Regards Kealan

10/10 Excellent

SHAHZAD

Liked: Cleanliness, staff & service, property conditions & facilities
Nice
Stayed 3 nights in May 2024
Response from Kealan on May 9, 2024
Hi Guest, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future. Kind Regards Kealan

10/10 Excellent

Yuning

Liked: Cleanliness, staff & service, property conditions & facilities
Nicely located, facing the bay; however, not very convenient for the town center. Staff are very friendly and attentive. Excellent service, overall speaking.
Stayed 1 night in May 2024
Response from Kealan on May 9, 2024
Hi Guest, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future. Kind Regards Kealan

10/10 Excellent

Modupe

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great ambiance, great location and friendly staff. Good food / accessible dining. Checkin was seamless / fast. I strongly recommend this hotel for business or pleasure…
Stayed 4 nights in Apr 2024
Response from Kealan on May 2, 2024
Hi Guest, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future. Kind Regards Kealan

10/10 Excellent

Miranda

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel, good facilities. Room comfortable and clean, quiet and fair price. Nice location by the river. A short walk to more central location.
Stayed 1 night in Apr 2024
Response from Kealan on May 2, 2024
Hi Guest, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future. Kind Regards Kealan

8/10 Good

Marion

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was well located for seeing Belfast. Staff were friendly and helpful and the hotel was very comfortable.
Stayed 3 nights in Apr 2024
Response from Kealan on May 2, 2024
Hi Guest, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future. Kind Regards Kealan

10/10 Excellent

Colin

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Overall a very good hotel in a great place. Bed, bathroom and room facilities in general were excellent Noticed that dogs were allowed in the hotel. That's fine until they begin barking at 2.30 in the morning and continue until 3.00am
Stayed 3 nights in Apr 2024
Response from Kealan on Apr 24, 2024
Hi Guest, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future. Kind Regards Kealan

10/10 Excellent

Janet, Oak Park

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved our 2 night stay. Restaurant was fabulous and the hotel was within walking distance to shops etc.
Stayed 2 nights in Apr 2024
Response from Kealan on Apr 24, 2024
Hi Guest, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future. Kind Regards Kealan

10/10 Excellent

Ashley, Placentia

Liked: Cleanliness, staff & service, property conditions & facilities
Great place
Stayed 1 night in Apr 2024
Response from Kealan on Apr 24, 2024
Hi Guest, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future. Kind Regards Kealan

8/10 Good

Kannis

Traveled with family
Liked: Cleanliness, property conditions & facilities
Clean Room
Stayed 1 night in Apr 2024
Response from Kealan on Apr 20, 2024
Hi Guest, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future. Kind Regards Kealan

10/10 Excellent

Luke

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great atmosphere and staff
Stayed 1 night in Apr 2024
Response from Kealan on Apr 18, 2024
Hi Guest, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future. Kind Regards Kealan

10/10 Excellent

Amy, Gulf breeze

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy quick walk to bars, restaurants and shopping. Mostly pleasant staff. Very clean rooms.
Stayed 2 nights in Apr 2024
Response from Kealan on Apr 11, 2024
Hi Guest, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future. Kind Regards Kealan

8/10 Good

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2024
Response from Kealan on Apr 4, 2024
Hi Guest, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future. Kind Regards Kealan

8/10 Good

Raj, Victoria

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A little far from everything, but super nice and close to the titanic area.
Stayed 3 nights in Mar 2024
Response from Kealan on Apr 4, 2024
Hi Guest, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future. Kind RegardsKealan

4/10 Poor

John

Liked: Cleanliness, staff & service
Disliked: Amenities
Beds were terrible
Stayed 2 nights in Mar 2024
Response from Kealan on Apr 4, 2024
Hi Guest, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future. Kind RegardsKealan

8/10 Good

Laili

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was a bit dull and boring. About the same you would get at a premier inn. We didn’t see a single member of staff smile the whole time we were there.
Stayed 1 night in Mar 2024
Response from Kealan on Apr 4, 2024
Hi Guest, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future. Kind Regards Kealan

10/10 Excellent

Ashley, Placentia

Liked: Cleanliness, staff & service, property conditions & facilities
Awesome place!!
Stayed 1 night in Mar 2024
Response from Kealan on Apr 4, 2024
Hi Guest, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future. Kind Regards Kealan

10/10 Excellent

Farit

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean rooms, delicious breakfast.
Stayed 1 night in Mar 2024
Response from Kealan on Apr 4, 2024
Hi Guest, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future. Kind RegardsKealan

2/10 Terrible

KAMI

Stayed 1 night in Mar 2024
Response from Kealan on Apr 4, 2024
Hi Guest, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future. Kind RegardsKealan

10/10 Excellent

Gerald

Stayed 1 night in Mar 2024
Response from Kealan on Apr 4, 2024
Hi Guest, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future. Kind RegardsKealan

10/10 Excellent

Kelly

Stayed 1 night in Mar 2024
Response from Kealan on Apr 4, 2024
Hi Guest, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future. Kind Regards Kealan

8/10 Good

Morgan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2024
Response from Kealan on Mar 8, 2024
Hi Morgan, thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future.Kind RegardsKealan

10/10 Excellent

D

Stayed 1 night in Feb 2024
Response from Kealan on Feb 27, 2024
Hi Debbie, thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near futureKind RegardsKealan

10/10 Excellent

Amelia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brilliant hotel in brilliant location
Stayed 2 nights in Feb 2024
Response from Kealan on Mar 8, 2024
Hi Amelia, thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future.Kind RegardsKealan

10/10 Excellent

Dawn

Stayed 2 nights in Feb 2024
Response from Kealan on Feb 27, 2024
Hi Dawn, thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future.Kind RegardsKealan

10/10 Excellent

Majella

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024
Response from Kealan on Feb 27, 2024
Hi Majella, thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future.Kind RegardsKealan

10/10 Excellent

Niall

Stayed 1 night in Feb 2024
Response from Kealan on Feb 27, 2024
Hi Niall,thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future.Kind RegardsKealan

10/10 Excellent

Jessica Angharad Evan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stayed here for three nights and it was wonderful. Rooms were comfortable, quiet and clean. Staff were polite and happy to help whenever we had a question. I would recommend this hotel to anyone. Thank you.
Stayed 3 nights in Feb 2024
Response from Kealan on Feb 27, 2024
Hi Jessica, thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future.Kind RegardsKealan

10/10 Excellent

Scott

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Hotel
Great hotel with a great location. Large NCP car park opposite. Only downside for me was only basic tv available. Couldnt find a way to connect to netflix or prime. Wouldnt prevent me from staying again.
Stayed 2 nights in Feb 2024
Response from Kealan on Mar 8, 2024
Hi Scott, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future.Kind RegardsKealan

10/10 Excellent

Olive

Traveled with group
Liked: Cleanliness, amenities
First time staying here very clean friendly staff and breakfast was beautiful
Stayed 1 night in Feb 2024
Response from Kealan on Feb 27, 2024
Dear Olive, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future.Kind RegardsKealan

10/10 Excellent

David

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent hotel. Everything fantastic. One small detail is that a singer would have been nice in the bar area on Saturday evening
Stayed 1 night in Feb 2024
Response from Kealan on Mar 8, 2024
Hi David, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future.Kind RegardsKealan

8/10 Good

Michele

Stayed 1 night in Feb 2024
Response from Kealan on Feb 27, 2024
Dear Michele, thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future.Kind RegardsKealan

10/10 Excellent

Alan

Stayed 1 night in Feb 2024
Response from Kealan on Feb 27, 2024
Dear Alan, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future.Kind RegardsKealan

10/10 Excellent

Redmond

Stayed 1 night in Feb 2024
Response from Kealan on Mar 8, 2024
Hi Redmond, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future.Kind RegardsKealan

10/10 Excellent

lasse

Stayed 2 nights in Feb 2024
Response from Kealan on Mar 8, 2024
Hi Lasse, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future.Kind RegardsKealan

10/10 Excellent

reece

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay! Staff were all superb, very clean rooms and great location!!
Stayed 1 night in Feb 2024
Response from Kealan on Mar 8, 2024
Hi Reece, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future.Kind RegardsKealan

10/10 Excellent

Hazel

Stayed 2 nights in Feb 2024
Response from Kealan on Mar 8, 2024
HI Hazel, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future.Kind RegardsKealan

10/10 Excellent

nicole

Stayed 1 night in Feb 2024
Response from Kealan on Mar 8, 2024
Hi Nicole, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future.Kind RegardsKealan

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Spotless hotel and friendly staff
Stayed 1 night in Feb 2024
Response from Kealan on Mar 8, 2024
Hi David, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future.Kind RegardsKealan

10/10 Excellent

Jay

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great all round
Great location for city centre and the titanic over the bridge 5min walk The hotel is very clean and modern and doesn’t have a snobbery to it. Rooms large and comfortable
Stayed 1 night in Feb 2024
Response from Kealan on Mar 8, 2024
Hi Jay, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future.Kind RegardsKealan

8/10 Good

Todd

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2024
Response from Kealan on Mar 8, 2024
HI Todd, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future.Kind RegardsKealan

8/10 Good

Ross

Business traveler
Liked: Property conditions & facilities
Stayed 1 night in Jan 2024
Response from Kealan on Mar 8, 2024
Hi Ross, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future.Kind RegardsKealan

10/10 Excellent

Finn

Liked: Cleanliness, property conditions & facilities, room comfort
Beautiful and cheap
This hotel is hands down the best value for money in Belfast. The hotel itself is beautiful with loads of facilities like a gym or conference rooms. The rooms have plenty of space and very tidy. For the price you pay you definitely get a lot more than any other hotel in the local area. Only slight downside is sometimes the bar gets too busy and you cannot sit anywhere.
Stayed 2 nights in Jan 2024
Response from Kealan on Mar 8, 2024
HI Finn, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future.Kind RegardsKealan

6/10 Okay

Debbie

Traveled with group
Liked: Cleanliness
Disliked: Staff & service, amenities, property conditions & facilities
I've travelled quite a bit and have stayed in many 4 star hotels around the world. I was disappointed by this experience. Firstly, the welcome by the front of staff member was not very welcoming! I felt more like an inconvenient annoyace rather than a paying customer. Secondly, I had requested a disability access room; the check-in staff nember made absolutely no mention of this during the check-in procedure, therefore I assumed that my request had been facilitated. I was wrong in that assumption. The room was clean and spacious. There was a little refrigerator with two drinking glasses however, there was no bottled water provided! I have never stayed in a four star hotel before where complimentary bottled water wasn't provided. I also found the room to be pretty cold (Jan) and there were no extra blankets. Overall not worth the €220 paid for single occupancy.
Stayed 1 night in Jan 2024
Response from Kealan on Mar 8, 2024
Hi Debbie, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future.Kind RegardsKealan

10/10 Excellent

Lukas

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2024
Response from Kealan on Mar 8, 2024
Hi Lukas, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future.Kind RegardsKealan

10/10 Excellent

Iyanuoluwa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I have a lovely stay at AC Marriott, Belfast. I totally recommend.
Stayed 2 nights in Jan 2024
Response from Kealan on Mar 8, 2024
Hi Iyanuoluwa, Thank you for your rating, we hope to welcome you back to the AC by Marriott in the very near future.Kind RegardsKealan