“The front desk people were very unhelpful. I presented them with pictures & videos of rodents in the bed. They said I can reach out to Expedia for a full refund, when I reached out to Expedia they said the hotel only approved of a $24 refund. This is completely ridiculous. I didn’t pay to sleep with rodents. I then called 3 days later because I’m on vacation & the lady took my information down & said I would be getting a call back. I’ve now been waiting 3 days for a call back that I have yet to...
“The front desk people were very unhelpful. I presented them with pictures & videos of rodents in the bed. They said I can reach out to Expedia for a full refund, when I reached out to Expedia they said the hotel only approved of a $24 refund. This is completely ridiculous. I didn’t pay to sleep with rodents. I then called 3 days later because I’m on vacation & the lady took my information down & said I would be getting a call back. I’ve now been waiting 3 days for a call back that I have yet to...
Jocelyn