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Hotel Helle Mitte Berlin

From thrilling rock climbing walls and ziplines to relaxing salon services, this Berlin hotel balances adventure with comfort in Marzahn-Hellersdorf

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Hotel Helle Mitte Berlin, in Marzahn-Hellersdorf, offers indoor rock climbing, ziplines, and an on-site hair salon. Enjoy a morning buffet before exploring nearby attractions. Attentive staff ensure a seamless stay.

Reviews

6.6 out of 10

Popular amenities

  • Free WiFi
  • Breakfast available
  • Parking available
  • Business services
  • Laundry
  • Room service

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Single Room

Single Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Single Room

Highlights

Separate sitting area
Soundproofed
Heating
Refrigerator
LED TV
Pillow menu
Premium bedding
Egyptian cotton linens
  • 15 sq m
  • Sleeps 1
  • 1 Twin Bed

View all photos for Apartment

Apartment | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Apartment

Highlights

Separate sitting area
Soundproofed
Heating
Refrigerator
LED TV
Pillow menu
Pillowtop bed
Blackout drapes/curtains
  • 35 sq m
  • Sleeps 4
  • 2 Twin Beds and 1 Large Twin Sofa Bed

View all photos for Double or Twin Room

Double or Twin Room | Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds

Double or Twin Room

Highlights

Separate sitting area
Soundproofed
Heating
Refrigerator
LED TV
Pillow menu
Premium bedding
Egyptian cotton linens
  • 25 sq m
  • Sleeps 3
  • 2 Twin Beds

Comfort Single Room

Highlights

Separate sitting area
Soundproofed
Heating
Refrigerator
LED TV
Pillow menu
Premium bedding
Egyptian cotton linens
  • 22 sq m
  • Sleeps 1
  • 1 Twin Bed

Comfort Double or Twin Room

Highlights

Separate sitting area
Soundproofed
Heating
Refrigerator
LED TV
Pillow menu
Premium bedding
Egyptian cotton linens
  • 22 sq m
  • Sleeps 3
  • 2 Twin Beds

Triple Room

Highlights

Separate sitting area
Soundproofed
Heating
Refrigerator
LED TV
Pillow menu
Premium bedding
Egyptian cotton linens
  • 35 sq m
  • Sleeps 3
  • 3 Twin Beds

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About the neighborhood

Located in Marzahn-Hellersdorf neighborhood, Hotel Helle Mitte Berlin is connected to a shopping center. East Side Gallery and Berlin TV Tower are notable landmarks, and travelers looking to shop may want to visit Hackescher Markt and Friedrichstrasse. Check out an event or a game at Uber Arena, and consider making time for Zoo Berlin, a top attraction not to be missed. Take an opportunity to explore the area for outdoor excitement like mountain climbing. Visit our Berlin travel guide
Map
Kurt-Weill-Gasse 7, Berlin, Berlin, 12627

What's nearby

  • Beautiful even in winter
    Gardens of the World
    18 min walk - 1.6 km
  • Berlin Skyline tv tower Alexanderplatz Alexander square panoramic view in Germany
    Alexanderplatz
    24 min drive - 15.8 km
  • Explore the vibrant Potsdamer Platz with towering buildings and lively atmosphere in Berlin, Germany during a sunny day
    Potsdamer Platz
    29 min drive - 19.2 km
  • Natur-Bobbahn
    20 min walk - 1.7 km
  • Ernst-Thaelmann-Park
    4 min drive - 2.3 km

Getting around

  • Stendaler Straße - Quedlinburger Straße Tram Station
    2 min walk
  • Berlin-Mahlsdorf Station
    6 min drive
  • Berlin (BER-Brandenburg)
    49 min drive

Restaurants

  • Miami Cocktailbar
    1 min walk
  • M Burger -American Fastfood
    2 min walk
  • Amatto Tre
    16 min walk
  • Vegas
    18 min walk
  • Domino's Pizza Berlin Hellersdorf
    1 min walk

About this property

Hotel Helle Mitte Berlin

Hotel located in Marzahn-Hellersdorf
Shopping on site, a hair salon, and dry cleaning/laundry services are just a few of the amenities provided at Hotel Helle Mitte Berlin. Enjoy onsite activities like rock climbing and ziplining. Guests can connect to free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), self parking (surcharge), and express check-out
  • Express check-in, 1 meeting room, and tour/ticket assistance
  • An elevator, multilingual staff, and ATM/banking services
  • Guest reviews speak highly of the helpful staff
Room features
All guestrooms at Hotel Helle Mitte Berlin offer comforts such as premium bedding and pillow menus, as well as amenities like free WiFi and separate sitting areas.
More conveniences in all rooms include:
  • Heating and fans
  • Egyptian cotton sheets, pillowtop mattresses, and down comforters
  • Rainfall showers and hair dryers
  • 32-inch LED TVs with cable channels
  • Wardrobes/closets, separate sitting areas, and refrigerators

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • Free offsite parking
  • Street parking available
  • Self parking on site (EUR 6 per day)
  • Limited onsite self parking

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 12.50 for adults and EUR 7 for children

Things to do

  • Rock climbing
  • Shopping
  • Ziplining

Family friendly

  • In-room refrigerator
  • Soundproofed rooms

Conveniences

  • ATM
  • Hair salon
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • Built in 1996
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Hair dryer
  • Rainfall showerhead
  • Shower
  • Towels provided

Entertainment

  • 32-inch LED TV with cable channels

Food and drink

  • Refrigerator
  • Room service

More

  • Desk
  • Fan
  • Heating
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

The front desk is open daily from 10:00 AM - 8:00 PM
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions; front desk staffed during limited hours
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
2 children, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 15.0 per day
Cribs (infant beds) are available for EUR 15.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 8.025 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 12.50 for adults and EUR 7 for children
  • Self parking fee: EUR 6 per day
  • Crib (infant bed) fee: EUR 15.0 per day
  • Rollaway bed fee: EUR 15.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a smoke detector

We should mention

Alcohol is not served at this property
Parking height restrictions apply

Property is also known as

Hotel Helle Mitte
Helle Mitte Berlin
Helle Mitte
Hotel Helle Mitte Berlin Hotel
Hotel Helle Mitte Berlin Berlin
Hotel Helle Mitte Berlin Hotel Berlin

Frequently asked questions

Is Hotel Helle Mitte Berlin pet-friendly?

No, pets are not allowed at this property.

How much is parking?

Self parking is available for EUR 6 per day. Limited spots are available. There is free parking nearby.

What time is check-in at Hotel Helle Mitte Berlin?

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM.

What time is check-out at Hotel Helle Mitte Berlin?

Check-out is at 11 AM.

Where is Hotel Helle Mitte Berlin located?

Located in Marzahn-Hellersdorf, this hotel is 1.3 mi (2 km) from Gardens of the World and within 6 mi (10 km) of Bim and Boom Children's Playground and Hoppegarten Racetrack. Erpetal Conservation Area and Tierpark Berlin are also within 6 mi (10 km). Stendaler Straße - Quedlinburger Straße Tram Station is only a 2-minute walk and Hellersdorf U-Bahn is 5 minutes.

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Reviews

Hotel Helle Mitte Berlin Reviews

6.6

7.0

Cleanliness

8.6

Location

7.0

Staff & service

6.4

Property conditions & facilities
Rating 10 - Excellent. 25 out of 153 reviews
Rating 8 - Good. 53 out of 153 reviews
Rating 6 - Okay. 28 out of 153 reviews
Rating 4 - Poor. 22 out of 153 reviews
Rating 2 - Terrible. 25 out of 153 reviews

Reviews

6/10 Okay

Angelika

Liked: Cleanliness
There was no one at the reception desk (once I found it) when I got there, but showed up very quickly. Spoke a little English and was polite but not overly friendly. There are plenty of shops and restaurants around but the would guess not the greatest area. Comfortable beds and relatively clean.
Stayed 1 night in Oct 2025

4/10 Poor

Rita

Disliked: Amenities, property conditions & facilities
The staff were extremely kind, and honestly, they are the only reason I can give this hotel any stars. Unfortunately, the window in my room opened toward a shopping arcade that was very noisy, and there was no real fresh air — only smoke and the smell of cigarettes. I couldn’t keep the window closed because the room felt suffocating, but opening it wasn’t an option either. I even experienced shortness of breath inside the room and preferred to stay outside the hotel during the day just to get some fresh air.
Stayed 4 nights in Oct 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities

A decent hotel

Our recent stay at the hotel was okay. Despite booking through Hotels.com, we were allowed a late check-in. I don't know if this is on Hotels.com or misinformation from the hotel to Hotels.com, but it did say check-in to 20:00 when in fact it ended at 18:00. The comfort of the room was below average. The beds weren't super comfortable, primarily because they had no mattress pad/topper. The cleaning standards were fine. The room and bathroom were reasonably clean, and we didn't notice much. Only that the interior felt outdated, and somewhat worn out. The service provided by the staff was great. We didn't interact much with the staff, as we had no real concerns, nor did we stay much at the hotel. The hotel's location was reasonably situated for our purpose of visiting Tropical Island. However, it was quite far from Berlin's city center; something that anyone who wants to visit Berlin and its main attractions should keep in mind. But other than being far from the city center, you had most things you'd need within a few minutes, as the hotel is situated in a small square with several options for shopping. Also, the hotel is situated inside a small shopping mall, with a kino (I think), a few restaurants, and a few bars. The situation with the bars might be a deal-breaker for some, as the sound from the bars could easily be heard from the rooms if the windows were open, which was almost a must considering the rooms got quite hot during the night, and no AC was available.
Stayed 2 nights in Jul 2023

2/10 Terrible

Nick

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The pictures are not of the rooms or the hotel. Reception is a desk wedged in the hallway between rooms with no signage. Door locks dont work and the room was not cleaned or made up prior to arrival, had to ask for sheets and pillows. Would not recomend. Definitely look at the google reviews not the expedia ones.
Stayed 4 nights in Nov 2025

2/10 Terrible

Antonio

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The worst option
Stayed 2 nights in Sep 2025

8/10 Good

Dorothy

Liked: Cleanliness, staff & service, property conditions & facilities
Centrally located, with eating places, shopping malls and easy access to transportation. People drinking over the weekend around the area can be a bit rowdy
Stayed 2 nights in Apr 2023

2/10 Terrible

Khadija

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Be wary of bed bugs! I read reviews about bed bugs so the first thing I did upon entering the room was lift the mattress only to find live bed bugs - yikes. This hotel carpets are spoiled and stained with many smells. It’s located on top of a strip club. The hotel reeks of smoke, weed and alcohol. I tried bringing the bed bug issue with the hotel manager but all he seemed to offer was a “larger room”. Like no, if this room has bed bugs, I’m sure they all do. The size of the room doesn’t matter.
Stayed 2 nights in Aug 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

Good for price, better for weekdays

We stayed 3 nights. The first 2 night were great. The hotel is good for the price. Very close to the train station and restaurants. However, our room was above a club and our last night was a Saturday which caused us to stay up till 4 due to the noise. Overall I would say it’s a great place to stay on weekdays.
Stayed 3 nights in Jun 2023

8/10 Good

eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good for families

Hotel in the middle of a shopping mall in 2 floor of the building. Supermarket cross the street. U bahn 2 blocks, about 30 minutes from Berlin down town. Parking cost 6 euro day, same building. Need to improve TV, only german channels
Stayed 2 nights in May 2022

6/10 Okay

Nicky

Disliked: Staff & service, property conditions & facilities
We did not receive a very warm welcome and the reception is on first floor and the elevator was not operating after 6pm so had to carry bag up stairs.
Stayed 3 nights in Jun 2023

2/10 Terrible

Ruth

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor

Very tired. Not properly clean. Could only use the lift down and reception is on first floor. Reception kept closing and was only advertised as open for short hours to start with. Were unable to book me a taxi in the morning. Worst hotel I've stayed at in years.
Stayed 1 night in Jun 2022

4/10 Poor

Khadija

Disliked: Cleanliness, property conditions & facilities
Im Zimmer waren aufgegessene Katzenfutter Dosen hinter dem Sofa
Stayed 1 night in Oct 2025

6/10 Okay

Hans

Disliked: Property conditions & facilities, room comfort

Zweckmässig zum Übernachten

Von aussen sieht das Hotel ganz OK aus. Jedoch muss man etwas suchen um den Eingang zu finden. Auch ist der Fahrstuhl aussen noch falsch angeschrieben (1. Stock, obwohl die Reception neu im 2. Stock liegt, dass war dann im Fahrstuhl ersichtlich). Die Reception wirkt improvisiert und der Flur hätte dringend eine Komplettsanierung notwendig. Zimmer sind OK, jedoch wäre ein Fernseher heutzutage standard - dieser fehlte leider. Die Zimmer sind auf den Innenhof gerichtet, in welchem bis früh Morgens dauernd Betrieb herrscht. Täglicher Zimmerservice? Gibt es hier wohl nicht.
Stayed 2 nights in Sep 2025

4/10 Poor

Robert

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Es ist halt vom Preis her günstig. Das ist das einzig positive, das ich sagen kann. Die Lage ist für meine Zwecke auch gut. Ansonsten sind die Zimmer nicht besonders sauber & die Möbel kaputt. Ich hatte mit einem Abstand von ca. 4 Wochen zwei mal das gleich Zimmer & der Stuhl, den ich beim ersten Besuch reparieren musste, war immer noch kaputt in diesem Zimmer. Das Personal bemüht sich, ist aber auch nicht immer anzutreffen. Wenn es sich umgehen lässt, würde ich nicht noch mal hier übernachten.
Stayed 2 nights in Jun 2025

6/10 Okay

Matthias

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ich hätte lieber ein Zimmer in einer höheren Etage gehabt. Mein Zimmer lag direkt neben einem Familienzimmer, wo die ganze Zeit Lärm war
Stayed 1 night in Jun 2025

6/10 Okay

Peter

Liked: Cleanliness, staff & service
Okej, bra område
Stayed 1 night in Jun 2025

2/10 Terrible

Dana

Liked: Cleanliness, amenities
Lage im Haus mit Bar unter dem Hotel und Disco im Haus. Ich habe mit Ohropax die Bässe gehört und bin nach 1/2 h wieder aufgestanden und 0:30 Uhr abgefahren. Die Buchung für Schlaf vor der 3,5h Heimfahrt machte also keinen Sinn.
Stayed 1 night in Jun 2025

4/10 Poor

Eckhard

Liked: Cleanliness
Disliked: Amenities, property conditions & facilities
Das Hotel liegt dörflich anmutend. Ansonsten ist das Ganze schon sehr in die Jahre gekommen. Bei mir funktionierte weder der Fernseher noch die Duschhalterung oder der Seifenspender war leer. In den Mülleimer fehlte die Mülltüte. Außerdem war der Lärm von dem Innenliegenden Kletterpark (Auch bei geschlossenem Fenster) oder der Bar bis spät in die Nacht oder auch wieder am frühen Morgen zu hören.
Stayed 1 night in May 2025

10/10 Excellent

Jens

Alles gut
Stayed 1 night in May 2025

6/10 Okay

Tim

Disliked: Cleanliness, property conditions & facilities, room comfort
Die sauberkeit ist eher so ulala und könnte nochmal überdacht werden. Zum Schlafen reicht es aus
Stayed 2 nights in Apr 2025

8/10 Good

Theresia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Für den Preis nehme ich gern in Kauf, dass das Badezimmer etwas outdated ist. Die Fugen könnten zum Beispiel einen neuen Anstrich gebrauchen, der Heizkörper hat kleine Rostflecken und turned optisch erst mal ab. Aber hey, dafür ist alles megasauber!
Stayed 1 night in Apr 2025

2/10 Terrible

Tjelle

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Zimmer dreckig und kaputt Bett tot gelegen, Personal unfreundlich, 23 Uhr kommt Personal nach klopfen ins Zimmer sieht das jemand da ist und geht wieder raus
Stayed 1 night in Mar 2025

4/10 Poor

Mike

Disliked: Cleanliness, staff & service, property conditions & facilities
Bilder entsprechen nicht der Werbung. Möbel ohne Türen. Minikühlschrank lebt. Fernseher nicht funktionsfähig. Raumklima nicht regelbar. Hotel für Arbeiter auf Montage. Für mehr nicht geeignet.
Stayed 2 nights in Jan 2025

2/10 Terrible

Emine

Disliked: Cleanliness, staff & service, property conditions & facilities
Das Personal am Telefon war völlig unkompetent und unhöflich, da die Anreise nach 18 Uhr stattfand und die Rezeption anscheinend nicht mehr besetzt ist, obwohl in Expedia steht, dass die Rezeption bis um 20 Uhr besetzt ist. Ich musste 2x anrufen und dem Personal erneut sagen wann ich genau anreise, obwohl sie ein Safecode besitzen. Das Hotel ist mitten in der Innenstadt und schlecht ausgeschildert. Das Parkhaus war sehr schlecht ausgeschildert für jemand fremdes, da dort nur Hotel steht aber nicht genau der Name vom Hotel. Im Foyer bzw. Auf dem Flur saßen 4 polnisch sprachige Männer die Barfuß saßen und Bier getrunken haben. Sie waren bis um 1 Uhr Nachts sehr laut und total unangenehm für eine Frau. Das Zimmer war ok. Es gab leider nur zwei große Handtücher viel zu wenig für zwei Frauen die lange Haare haben. Das Zimmer war sauber, jedoch war der Toilettendeckel gelb verfärbt. Das Hotel ist eher höchstens für eine Nacht und nicht mehr!
Stayed 1 night in Nov 2024

4/10 Poor

Kerstin

Disliked: Cleanliness, staff & service, property conditions & facilities
keine Rezeption vorhanden, Mobiliar sehr verschlissen, kein fernsehen möglich defekte Anlage schon mehrere Wochen, nachts laute Musik auf der Straße schlafen mit offenen Fenster nicht möglich
Stayed 2 nights in Aug 2024