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Insor

Travelers find their rhythm in this vibrant neighborhood near East Side Gallery, with seamless connections to everything needed for an urban adventure

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Insor, steps from Alexanderplatz, offers a comfy base for city exploration. Guests enjoy in-room WiFi, express check-in, and luggage storage. The multilingual staff consistently earns positive reviews from visitors.

Reviews

6.4 out of 10

Popular amenities

  • Pet friendly
  • Free WiFi

Room options

Available filters for rooms
Showing 6 of 6 rooms

View all photos for Single Room, Shared Bathroom

A neatly made bed with white linens and a wooden headboard, a nightstand with a lamp and a vase of flowers, and a red chair in the corner.

Single Room, Shared Bathroom

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Double or Twin Room, Shared Bathroom

A hotel room with two beds, a desk with a TV, and two lamps.

Double or Twin Room, Shared Bathroom

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

Comfort Triple Room, Private Bathroom

  • Bay view
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed
  • Free WiFi

View all photos for Comfort Double or Twin Room, Private Bathroom

A hotel room with a large bed, wooden headboard, two bedside lamps, a desk with a television, and a window with curtains.

Comfort Double or Twin Room, Private Bathroom

  • Sleeps 3
  • 1 Double Bed OR 2 Twin Beds
  • Free WiFi

Comfort Single Room, Private Bathroom

  • Sleeps 1
  • 1 Twin Bed
  • Free WiFi

View all photos for Comfort Quadruple Room

A hotel room with two beds, a painting on the wall, a lamp, and curtains.

Comfort Quadruple Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds
  • Free WiFi

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About the neighborhood

Located in Friedrichshain, a neighborhood in Berlin, Insor is in the entertainment district and near a metro station. Museum Island and Waldbühne are cultural highlights, and travelers looking to shop may want to visit Hackescher Markt and Friedrichstrasse. Check out an event or a game at Uber Arena, and consider making time for Zoo Berlin, a top attraction not to be missed. Visit our Berlin travel guide
View more Pensions in Berlin
Map
Samariterstr. 15, Berlin, BE, 10247

What's nearby

  • Ring-Center
    9 min walk - 0.8 km
  • Boxhagener Platz
    12 min walk - 1.0 km
  • Karl-Marx-Allee
    12 min walk - 1.1 km
  • Simon-Dach-Strasse
    14 min walk - 1.2 km
  • Badehaus Szimpla
    20 min walk - 1.7 km

Getting around

  • Warschauer Straße Station
    4 min drive
  • James-Hobrecht-Straße Tram Stop
    4 min walk
  • Berlin (BER-Brandenburg)
    46 min drive

Restaurants

  • Il Caffè della Peppina
    1 min walk
  • Bake And Take
    6 min walk
  • CEBE COFFEE ROASTERS Coffeeshop Berlin
    4 min walk
  • Frau Honig Jfu Dolziger Str. 1
    4 min walk
  • Cafe Monkey & Cock
    2 min walk

About this property

Insor

  • Pension near Alexanderplatz
  • Close to East Side Gallery, Insor has plenty to offer. Stay connected with free in-room WiFi.
  • Additional perks include:
    • Express check-out, express check-in, and smoke-free premises
    • Luggage storage, tour/ticket assistance, and multilingual staff
  • Room features
  • All guestrooms are individually furnished, and include comforts such as free WiFi and sound-insulated walls.
  • Extra conveniences in all rooms include:
    • Rollaway/extra beds (surcharge) and cribs/infant beds (surcharge)
    • Shared bathrooms with in-room sink with showers and free toiletries
    • Private yards, cable channels, and heating

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • No onsite parking available
  • Free offsite parking

Family friendly

  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Housekeeping (weekly)
  • Multilingual staff
  • Tour and ticket assistance

Accessibility

  • No elevator

More

  • 1 building
  • 1 floor
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shared bathroom (in-room sink)
  • Shower
  • Towels provided

Entertainment

  • Cable channels

More

  • Desk
  • Heating
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 8 PM
Express check-in available

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Access methods

Front desk (limited hours)

Pets

Pets allowed for an extra charge of EUR 10 per pet, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 66 lbs per pet)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for EUR 9.9 per night
Cribs (infant beds) are available for EUR 9.9 per night

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • An effective city/local tax rate of 8.025 percent will be charged

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: EUR 10 per pet, per day
  • Service animals are exempt from fees
  • Crib (infant bed) fee: EUR 9.9 per night
  • Rollaway bed fee: EUR 9.9 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards
Noise-free guestrooms cannot be guaranteed
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms

Frequently asked questions

Is Insor pet-friendly?

Yes, Insor allows cats and dogs (limit 1 total) with a maximum weight of up to 66 lbs per pet. There's a fee of EUR 10 per pet, per day. Service animals are exempt from fees.

How much is parking?

There is free parking nearby.

What time is check-in at Insor?

Check-in start time: 2 PM; Check-in end time: 8 PM. After-hours check-in is not available.

What time is check-out at Insor?

Check-out is at noon.

Where is Insor located?

Located in Friedrichshain, this pension is 0.7 mi (1.1 km) from Boxhagener Platz and 2.5 mi (4 km) from Alexanderplatz. Simon-Dach-Strasse and Karl-Marx-Allee are also within 15 minutes. James-Hobrecht-Straße Tram Stop and Proskauer Straße Tram Stop are within a 5-minute walk.

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Reviews

Insor Reviews

6.4

7.2

Cleanliness

7.8

Location

5.6

Staff & service

6.0

Property conditions & facilities
Rating 10 - Excellent. 2 out of 78 reviews
Rating 8 - Good. 33 out of 78 reviews
Rating 6 - Okay. 23 out of 78 reviews
Rating 4 - Poor. 11 out of 78 reviews
Rating 2 - Terrible. 9 out of 78 reviews

Reviews

Verified

6/10 Okay

Henrik

Liked: Cleanliness, room comfort

Ringing church bells

If you like to sleep in, this is not the place for you. The Church just next door rings it bells every half hour from 8 am. Other than that it’s nothing special but also nothing really to complain about.
Stayed 3 nights in Oct 2023
Verified

2/10 Terrible

Sia

Disliked: Cleanliness, property conditions & facilities
Die Matratzen waren durch ich lag direkt auf der Sprungfeder und das Kinderbett wölbte sich nach unten durch. Die Ablagen waren fleckig und mit Glasrändern verseht. Es war bitter kalt, da die Heizung aus war. (Im Bad gab es gar keine Heizung) Die Rollläden mussten wir geschlossen halten, denn die Möglichkeit bestand, dass jemand durch die nicht mehr richtig abschließbaren Fenster reinkommt (die Zimmer sind direkt im Erdgeschoss, dementsprechend auch laut nachts) Der Checkin ist nur zu bestimmten Zeiten möglich, ansonsten ist abgeschlossen. Wir sind nach der ersten Nacht in ein neues Hotel für nur 10€ mehr.
Stayed 3 nights in Jan 2020
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nuke Club - cool hotel - retro

We liked the area close to Nuke Club and bars good food at the bistro, my father and I felt very welcomed :)
Stayed 2 nights in Nov 2019
Verified

4/10 Poor

Dmitrijs

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort

NE DOVOLEN!!!!!!!!!!!!!!!!!

zhutkij zapax hlorki v nomere,pruzhini v matrasah zhivut v vashem tele,foto etogo nomera! / no ono daleko ot dejstviteljnosti/ tam vsje sero i ne ujutno. tam netu etix zanavesok,mezhdu oknami stoit uzhasnaja tumbochka s tv, ne sovetuju za eti denjgi+oplatu trebujut nalichnimi,kartochkoj rasplatitsja nevozmozhno.
Stayed 3 nights in Mar 2019
Verified

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities

very nice

Einfaches aber ausreichendes Zimmer... leider mit nicht wirklich viel Tageslicht, aber wenn man nur zum übernachten da ist, vollkommen zu empfehlen. Vor allem die Lage mitten in der Mitte von Friedrichshain ist super!
Stayed 1 night in Jan 2019
Verified

8/10 Good

Ana

Liked: Cleanliness, property conditions & facilities
Pas de réception: à 10h nous avons attendu pour déposer notre bagage avant le checkin et c’était impossible . La chambre très grande et très propre mais la literie est très ancienne et les matelas à ressorts qui sont vieux de 20 ans . Personne ne parle anglais sur place . Rapport qualité prix ok
Stayed 2 nights in Nov 2018
Verified

2/10 Terrible

Gábor

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Soha többet!

Nincs fűtés a hotelban a szobában 11-12 Celsius fok van!
Verified

6/10 Okay

El

2 days in Berlin

The hotel-pension itself is very well situated, the room was clean, but still noisy (I guess because of the other people staying there). Only problem: I didn't receive any information about the check-in time. I arrived to find the place closed. So yes, it was annoying at that moment. In particular because I was thinking I was going to an actual hotel. Besides that, the price is very correct for that situation in the city, lots of cool café/bars nearby.
Stayed 2 nights in Sep 2017
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort

Eh

It was okay. Could use some better customer service.
Stayed 1 night in Jul 2017
Verified

2/10 Terrible

yomana

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Dårlige ophole meget beskit værlse og dårlig seng gamler hotel pension
Verified

8/10 Good

Josefin

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Bra läge och trevlig personal. Speciellt en tjej vid namn lidya gjorde vår vistelse utmärkt och hjälpte ofta till. Annars är hotellet väldigt enkelt men bra för sitt pris och med tanke på sitt läge. Nära U-bahn och några få stationer från Berlins "mitte" (centrum).
Verified

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Mehr als nur ein naja ist nicht drin...

Die Empfangsdame war sehr behäbig...war nicht in der Lage, sich von ihrem Stuhl zu erheben. Ansonsten war das Zimmer sehr spartanisch und lieblos eingerichtet. Der Fernseher hatte nur zwei Sender. Im Bad gab es nicht einmal eine Ablage...das Waschbecken war sehr, sehr klein und der Seifenspender hing schief in der Wand uns war defekt.
Verified

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

not as good as it looked online

The hotel was a bit of a disappointment. The mattresses were very uncomfortable and the pillows thin. The walls were chipped and the bathroom was a bit shabby. The shower, though, was great, as was the water pressure that came from it. The wifi worked great throughout our stay. Our room was right next to the church which would chime every hour and half hour through the day. I believe it stopped between 23:00 and 08:00 in the morning, so if you want to sleep between those hours (and I guess most people do) then this is fine, but for us, it was a bit of an irritation. The location of the hotel though, was central to our decision to stay there. It is quite central and gives very easy access to sightseeing destinations, museums etc in the city centre. Overall, the presentation of the hotel online is quite far from the reality of our experience and that is why my ratings are fairly low. We have paid the same price for hotels of much higher quality. Oh, and for English users; there are no tea making facilities in the rooms.
Verified

4/10 Poor

Sandra

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Cheap but very low standard

Positive with this hotel is that it's in a good neighborhood and it's cheap. The room was also very large. The hotel is in pretty bad shape though and while we stayed there the wifi almost never worked and the lamp in our bathroom stopped working so we had to take showers in the dark. The room was very cold and the room pretty dirty. Since the reception is never open we never got any help either.
Verified

2/10 Terrible

Michal

Disliked: Cleanliness, staff & service, property conditions & facilities

Nie wieder.

Wir haben Dreibetzimmer reserviert, aber nur zweibettzimmer bekommen. Der Kopfkissen war total dreckig und stank nach Zigaretten. igentlich anze Zimmer stank nach Zigaretten, also ganze Nacht müßten wir lüften, daraus sind zwei Erkältungen. Nie wieder!!!
Verified

8/10 Good

linda

Liked: Cleanliness, property conditions & facilities
Disliked: Room comfort
Tutto sommato non èstato male, una pecca, ma credo sia una caratteristica di Berlino, i cuscini alla tedesca, improponibili, il lavandino davanti al letto ma Berlino est è così alla fine. Non male il resto, zona ottima
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort

Bastante bien

Bien para el precio. Muy fresquito para el calor que hacía afuera, salvo un día en que la señora de la limpieza nos encendió los radiadores y cuando llegamos por la noche parecía el infierno. Zona bien comunicada. El wifi flojeaba en ocasiones.
Verified

6/10 Okay

nels

Disliked: Property conditions & facilities, room comfort

Nice hotel

Good but the room was very cold and the tolietseat was faulty.
Verified

6/10 Okay

Verified traveler

Disliked: Staff & service, property conditions & facilities, room comfort

Leider kein Frühstück. Bad ist viel zu klein.

Berlin ist eine geile Stadt und eine Reise wert. Wir kommen wieder!
Verified

8/10 Good

Monika

Liked: Cleanliness, property conditions & facilities

Cheap and cheerful

Good location (near Samariterstrasse U-Bahn station), plenty to see and do in the area (cafés, shops, clubs, parks). Big clean room with '80s furniture (bed could be more comfortable). Reception usually closed but we were free to go out and come back at all times. Wi-Fi worked perfectly well.
Verified

4/10 Poor

Jose

Disliked: Staff & service, property conditions & facilities, room comfort

Poor choice

First of all, I'd made a poor choice because I chose Insor Hotel which is open only until 8:00pm. Even though I paid for this hotel, I had to go and buy another one... Next day I arrived around 3:00pm and I tried to talk with receptionist but she did not speak any English. She spoke German but I don't. Fortunately, we were able communicate in Russian. When I get to my room, the room looked like on the photo on the website. The room was fairly clean and specious. There was also a sink in that room. One thing that I don't understand at all is that there was no hot/warm water! Unbelievable... It is almost the center of Berlin, the capitol of Western country Germany, it was 2015 and there was ONLY cold water in my room... I have to say that I chose this two stars hotel just because on Expedia.com it was stated that they have free parking lot. In fact, they don't provide free parking lot. They ask clients to park the car on the street next to hotel. It is free but it is extremely difficult to find a spot. Since it is for free, everyone wants to park there. In conclusion, I don't recommend this hotel and next time, certainly, I will go to another hotel.
Verified

8/10 Good

H

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel close to u-bahn

This was a very nice one with a good location close to the u-bahn and Alexanderplatz! The rooms were good and the people who worked there were sweet. The only bad thing about it was that the people who worked there wasn´t really good at english, but apperently German´s aren´t good at english anywhere..!
Verified

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Guter Standort

Erdgeschoß war ein wenig unheimlich. Besonders die Kinder hatten Probleme damit.
Verified

4/10 Poor

Ria

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Das ist kein HOTEL sondern ein HOSTEL

Für diejenigen die mit einem Hostel bei der Reise rechnen ist es ok. Ich erwartete ein Hotel, also war die Entäuschung RIESIG. Die Zimmer stinkten nach altem Rauch, ist alles ein Altbau.... Rezeption, wenn man es so nennen kann, nur an paar Stunden am Tag geöffnet. Bei der Reservierung ein doppelbettzimmer gebucht, bei der Ankunft hieß es dann wenn du ein richtiges Doppelbett haben willst musst es als Sonderwunsch angeben und natürlich draufzahlen .... Beim buchen vom Zimmer ebenso angegeben dass wir frühstück haben wollen, gabs dann natürlich nicht....
Verified

4/10 Poor

Pernille

Liked: Cleanliness
Disliked: Staff & service, room comfort

Ikke igen

Det er ikke et sted vi tager hen igen. De tog ikke visa og receptionisten kunne ikke det mindste engelsk så det gjorde det hele noget mere besværligt. Til penge var værelset fint nok. Det var kun til overnatning da vi skulle opleve berlin, så på den måde var værelset udemærket..