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Hotel Indautxu

4.0 star property
Stylish comfort awaits just steps from San Mames Stadium and Guggenheim Museum Bilbao, where travelers can savor authentic Basque flavors at Etxaniz bistro

Choose dates to view prices

In the heart of Bilbao, Hotel Silken Indautxu Bilbao offers a modern retreat with shopping on site and a daily manager's reception. Enjoy local cuisine at Etxaniz bistro or unwind in the garden with coffee from the cafe. Guests praise helpful staff.

Reviews

8.4 out of 10
Very good

Popular amenities

  • Free WiFi
  • Air conditioning
  • Room service
  • Housekeeping
  • 24/7 front desk

Room options

Available filters for rooms
Showing 7 of 7 rooms

View all photos for Junior Suite

Junior Suite | Minibar, in-room safe, desk, laptop workspace

Junior Suite

8.0 out of 10
Very good
(2 reviews)

Highlights

Separate sitting area
Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
  • 30 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double or Twin Room

Double or Twin Room | Minibar, in-room safe, desk, laptop workspace

Double or Twin Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Free cribs/infant beds
Flat-screen TV
Separate bedroom
Blackout drapes/curtains
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Double Room, Terrace

Double Room, Terrace | Minibar, in-room safe, desk, laptop workspace

Double Room, Terrace

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Separate bedroom
Hair dryer
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed OR 2 Twin Beds

View all photos for Suite

Suite | Minibar, in-room safe, desk, laptop workspace

Suite

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
2 bedrooms
Hair dryer
  • 2 bedrooms
  • Sleeps 2
  • 1 Queen Bed

View all photos for Double Room (Extra Bed)

Double Room (Extra Bed) | Minibar, in-room safe, desk, laptop workspace

Double Room (Extra Bed)

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Minibar
  • 1 bedroom
  • Sleeps 3
  • 1 Queen Bed and 1 Twin Bed OR 3 Twin Beds

View all photos for Double Room, Connecting Rooms

Double Room, Connecting Rooms | Minibar, in-room safe, desk, laptop workspace

Double Room, Connecting Rooms

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Minibar
  • Sleeps 4
  • 1 Queen Bed and 2 Twin Beds

View all photos for Single Room

Single Room | Minibar, in-room safe, desk, laptop workspace

Single Room

Highlights

Soundproofed
Air conditioning
Heating
Connecting rooms available
Flat-screen TV
Blackout drapes/curtains
Hair dryer
Minibar
  • Sleeps 1
  • 1 Twin Bed
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About the neighborhood

Bilbao City Centre, a neighborhood in Bilbao, is home to Hotel Indautxu. Culture House Barrainkua and Azkuna Zentroa are local attractions and those in the mood for shopping can visit C.C. Zubiarte and Ribera Market. Itsasmuseum Bilbao and Getxo Aquarium are also worth visiting. Visit our Bilbao travel guide
Map
Plaza Bombero Etxaniz S/n, Bilbao, Vizcaya, 48010

What's nearby

  • Plaza Moyua showing heritage architecture, flowers and a garden
    Plaza Moyua
    6 min walk - 0.6 km
  • Bilbao Fine Arts Museum which includes heritage architecture, night scenes and a park
    Bilbao Fine Arts Museum
    11 min walk - 1.0 km
  • Euskalduna Conference Centre and Concert Hall
    Euskalduna Conference Centre and Concert Hall
    11 min walk - 1.0 km
  • San Mames Stadium which includes a river or creek and modern architecture
    San Mames Stadium
    13 min walk - 1.1 km
  • Guggenheim Museum Bilbao showing a city and modern architecture
    Guggenheim Museum Bilbao
    14 min walk - 1.2 km

Getting around

  • Indautxu Station
    3 min walk
  • Bilbao Ametzola Station
    7 min walk
  • Bilbao Airport (BIO)
    23 min drive

Restaurants

  • Bar Plata
    3 min walk
  • Taula
    3 min walk
  • Restaurante Marinela
    2 min walk
  • Café-Rock GRAFIT
    2 min walk
  • Restaurante Olimpia
    2 min walk

About this property

Hotel Indautxu

Upscale hotel near San Mames Stadium
Located close to Guggenheim Museum Bilbao, Hotel Indautxu provides shopping on site, a library, and car rentals on site. Stay connected with free in-room WiFi.
You'll also enjoy the following perks during your stay:
  • Buffet breakfast (surcharge), multilingual staff, and laundry services
  • A 24-hour front desk, a TV in the lobby, and a banquet hall
  • A reception hall, wedding services, and a porter/bellhop
  • Guest reviews give good marks for the helpful staff
Room features
All 184 rooms boast comforts such as laptop-friendly workspaces and air conditioning, in addition to thoughtful touches like free WiFi and safes.
Extra amenities include:
  • Tubs or showers, free toiletries, and hair dryers
  • Heating, daily housekeeping, and desks

Awards and affiliations

Eco-Certified Property
This property participates in Ecostars, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Height restrictions apply for onsite parking
  • Limited onsite parking
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:30 AM for a fee: EUR 18 per person

Things to do

  • Library
  • Shopping
  • Stereo
  • TV in common areas

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk

Guest services

  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Spa

  • In-room massages

Accessibility

  • No elevator
  • Thin carpet in public areas

More

  • 6 floors
  • Banquet hall
  • Built in 100
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV

Food and drink

  • Limited room service
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for EUR 40 per night

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately EUR 18 per person
  • A late check-out fee will be charged
  • Rollaway bed fee: EUR 40 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property / stay dates)
Tax ID - B01568344
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector

We should mention

This property does not have elevators
Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
In accordance with national/local laws, air conditioning may be restricted to certain hours from 01 June to 30 September
Parking height restrictions apply

Property is also known as

Bilbao Hotel Silken Indautxu
Bilbao Indautxu
Hotel Silken Bilbao
Hotel Silken Bilbao Indautxu
Hotel Silken Indautxu
Hotel Silken Indautxu Bilbao
Indautxu
Indautxu Bilbao
Silken Indautxu
Silken Indautxu Bilbao
Silken Indautxu Bilbao Bilbao
Hotel Silken Indautxu Bilbao Hotel
Hotel Silken Indautxu Bilbao Bilbao
Hotel Silken Indautxu Bilbao Hotel Bilbao

Frequently asked questions

Is Hotel Indautxu pet-friendly?

No, only service animals are welcome at the property.

How much is parking?

Limited spots are available.

What time is check-in at Hotel Indautxu?

Check-in start time: 3:00 PM; Check-in end time: midnight.

What time is check-out at Hotel Indautxu?

Check-out is at noon. Late check-out is available for a fee.

Where is Hotel Indautxu located?

Located in Bilbao City Centre, this hotel is within a 15-minute walk of Hospital de San Francisco Javier, San Mames Stadium, and Guggenheim Museum Bilbao. Galeria Bay Salt and Azkuna Zentroa are also within 5 minutes. Indautxu Station is only a 3-minute walk and Moyua Station is 9 minutes.

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Reviews

Hotel Indautxu Reviews

8.4

Very Good

8.8

Cleanliness

8.4

Location

8.4

Staff & service

8.2

Property conditions & facilities
Rating 10 - Excellent. 393 out of 1001 reviews
Rating 8 - Good. 443 out of 1001 reviews
Rating 6 - Okay. 117 out of 1001 reviews
Rating 4 - Poor. 36 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

Reviews

8/10 Good

Andre

Liked: Cleanliness
The room was clean and the staff was very friendly. Unfortunately, the maid staff was on strike during our stay. Also, the heat took a couple of days to come up to a warm temperature. Overall a nice hotel and I would stay there again.
Stayed 5 nights in Jan 2026

10/10 Excellent

Victorino

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean Room, bathroom with bathtub and hot water, accommodating staffs, varied breakfast buffet, walking distance to shops and parking (additional payment).
Cabinet/Fridge
Bed (twin room)
Bathroom
Stayed 1 night in Sep 2025

10/10 Excellent

Etienne

Liked: Cleanliness, amenities, property conditions & facilities
Very good stay and very good staff
Stayed 1 night in May 2025

10/10 Excellent

Jillian Fay

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, excellent buffet breakfast
Stayed 5 nights in Mar 2025

10/10 Excellent

Federico

Liked: Cleanliness, amenities, property conditions & facilities
Enjoyed the location, food, drinks, convenience.
Stayed 2 nights in Jun 2025

8/10 Good

Norbert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The reception a bit cold otherwise everything fine . Excellent breakfast for 18 euros.
Stayed 1 night in Oct 2025

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel with a great location and clean rooms. The breakfast was great and staff was very helpful. Will be staying here in the future 😊
Stayed 2 nights in Jun 2025

10/10 Excellent

Keith John

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good food including the breakfast. Staff were helpful. Only slight issue was the ownership changed during our staff, and the room keys didn’t function on day so we had to go back to reception to get the new keys
Stayed 4 nights in Oct 2025

8/10 Good

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location
Stayed 1 night in Jun 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, amenities
The property was clean, comfortable and friendly. It is well maintained and managed. I would certainly recommend it and go back again if I visit Bilbao.
Stayed 4 nights in Aug 2025

8/10 Good

Verified traveler

Liked: Property conditions & facilities, room comfort
A very comfortable hotel. Great breakfast. Most surprisingly a good bar with food - and not at most hotel bar prices.
Stayed 2 nights in Jun 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff very friendly
Stayed 3 nights in Apr 2025

10/10 Excellent

Kaoru

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I always stay at this hotel whenever I visit Bilbao. It’s a reliable choice for a comfortable stay. The hotel is clean, and the staff are always friendly and welcoming. I’ll definitely continue to stay here in the future.
Stayed 1 night in May 2025

8/10 Good

Pryanka

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great area to be in, safe and easy walk to all attractions
Stayed 2 nights in Apr 2024

10/10 Excellent

Susan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel, close to Guggenheim. Goo options for snacks. Nice cafe terrace. Free luggage storage Expedia describes rooms as having a balcony but it’s not a balcony, just a long glass door that opens on to metal bars
Stayed 2 nights in Sep 2025

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A good base

Perfectly located for a base for getting around the city, bright, cool and tidy room. Check in was very easy, all staff we encountered were very helpful. Used the breakfast restaurant one morning, wasn't great
Stayed 3 nights in Jul 2025

10/10 Excellent

ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay

Great hotel in good location. Most of Bilbao is walkable so the location of this hotel fits great with my needs. Lovely rooms and service.
Stayed 1 night in Nov 2023

10/10 Excellent

Cindy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice modern hotel. Good breakfast.
Stayed 2 nights in May 2024

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Very good place for a quiet stay. Praise to the staff because they were very professional and courteous. Best breakfast of my trip.
Stayed 1 night in Sep 2024

10/10 Excellent

Aida

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bilbao is a gem at this Silken hotel

The hotel had a great location. Parking was a challenge at first but we learned how to park in tight spaces. The beds were comfortable. Although we were there during the blackout on April 28, 2025, it only lasted an hour. There was a backup generator and we had tv, internet, hot water and elevators
Stayed 3 nights in Apr 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern city centre hotel

I was staying for an educational course and all the facilities were excellent. Not too expensive. Many places nearby for cheap meals.
Stayed 4 nights in Oct 2023

10/10 Excellent

Cary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel is located in a nice are you can walk pretty much anywhere from there. Also the metro station is just a couple of blocks away. The staff was super friendly, our waiter at the terrace was Gabriel, he was always prompt to serve and was super friendly and did an awesome job recommending us thing to do in Donostia.
Stayed 5 nights in Jun 2024

8/10 Good

MAXIMO

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent central location of the city of Bilbao. Walking distance to Metro station or bus stops. Close to many restaurants and generally safe. The bathtubs are small and it is very loud staying near an elevator. Staff was very pleasant.
Stayed 5 nights in Nov 2023

10/10 Excellent

William

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent location and service. Highly recommended

Very nice room. It was spacious with plenty of room to unpack and not feel cramped. It was a suite (Room 225) with a sitting area, bedroom and bathroom. It was perfect for our stay of a couple days. The bed was comfortable and the room was very clean. The hotel had everything that we could have wanted. We arrived rather early and we were lucky enough to be able to check in right away. This was amazing after a long day of travel to get to Bilboa. Friendly staff, spacious room and great service. We found it very easy to walk throughout the city to the attractions so the location was great as well. I would happily stay again.
Stayed 2 nights in Feb 2025

10/10 Excellent

Margaret Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was a good size and having my own balcony with outdoor seating and table was an unexpected extra. The reception staff were very helpful. The location of the hotel was perfect for the Guggenheim and Museo de Bellas Artes.It was a more complicated walk to the old town, but worth it. There is a taxi rank outside the hotel
Stayed 4 nights in Oct 2023