Find hotels near Billie Holiday Monument, Baltimore from ₩149,151

"Clean room"

"We weren’t able to check in until 6pm. We were able to go to the pool while we waited. But there were no towels. The people we dealt with were very professional. But it was still disappointing "

"Hotel was nice. Staff was very friendly., My only complaint no microwaves in the room. There should be an age limit for kids being in the Jacuzzi., too many little kids, trying to get in the Jacuzzi heart to relax. Staff was accommodating "

"We left at 4am so i cant say but there was hot coffee."

"Our shower was hot, only the first time we showered. The next two, were borderline cool/cold which was TERRIBLE FOR US. Granted, everything else was fine but the cold showers really ruined it for us"

"Not so good"

"Love that there is no pet fee. Very pet friendly! Front desk staff and valet staff were awesome!"

"Elevator call buttons did not work whole time we were there. We had to ask an employee to send us up, no problem going down, but needed assistance going up every time. Very nice staff, available at desk 24/7. "

"Upon arrival, there was only one washcloth provided in the room for two guests. We requested additional washcloths at check-in, but after waiting approximately two hours, housekeeping delivered extra towels instead. We had to request washcloths again after we had already showered and were preparing to leave for the evening. Additionally, the room temperature was set to 80°, and we had to wait for staff to come and turn on the air conditioning. There were also no remotes in the room upon arrival. We had to request remotes for both rooms we reserved, and one of the remotes did not work properly. It required multiple staff members attempting to fix the issue, which was not resolved until around 10:00 PM—leaving us with very limited time to relax and watch TV before going to bed. Once we returned from our evening out at the comedy show, the second room on our reservation was hot and had to request to have this fixed. It was upsetting due to the fact that my in-laws were staying in this room and my father-in-law is currently in chemotherapy and was having a difficult time breathing. We also had to go down to the front desk several times in person to follow up on these concerns, which was inconvenient. I would like to note that the front desk staff were courteous and did their best to assist us throughout these issues. However, the overall experience fell short of expectations due to the repeated inconveniences. "