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"The room was clean but it wasn't until I went to bed, that I noticed a slight oder which smelt like cigarettes on the pillows, which was off putting. Plus I wasn't able to turn down the heat in the room, which was at a constant 20deg, in addition there was a constant noise of a fan outside. All of which made sleeping difficult, I got about 2hrs if any? Breakfast, the bacon was hard, like plastic. It was for only one night and did get it on a cheap deal, just as well as given the cost for parking (£15)."

"Staff very friendly and helpful, food good at dinner and breakfast, and not overpriced. Bed comfortable and room quiet. Shower water pressure not great and breakfast coffee awful. "

"Amazing value for money. Close to symphony hall for concert. Superb free breakfast."

"Great location, large clean rooms, friendly staff, dated with noisy windows. Comfy bed, good shower, excellent WiFi. Close to NEC, train station and airport. "

"5 pound parking, air conditioner, staff were helpful"

"Hotel states it has on site parking which is true, however, only offers 6 parking spaces and therefore you will need to park in the multi storey car park which costs £17.50 per day. Breakfast options are very limited, I would recommend avoiding breakfast in the hotel and getting something in Birmingham City Centre. Advertising that they have starbucks on site is a bit of a stretch, they have a starbucks coffee machine therefore are only able to offer hot drinks. Overall, the hotel was disappointing, I will avoid this hotel when I have to travel to Birmingham in future."

"Excellent position for NEC Lovely hotel with everything you need in close proximity 👌"

"Spa not used, shops etc. handy"

"Great stay. Was able to check in early. Breakfast was as good as I’ve ever had! Thank you. Go Villa! "