3/5 - Okay
Verified traveler
Don





Your customer service lines are terrible.
Reviewed on Feb 20, 2026


Room was far away from the resort and in very poor condition. I would give the resort 3-4 stars but the room 1-2 stars. All the activities cost extra money. Food was overpriced.
Reviewed on Jan 25, 2026

Clean, modern with most of the amenities we needed. Also great central location.
Reviewed on Feb 22, 2026


This place is a hidden gem! 🏠 she’s an amazing host, super attentive and ensures you have everything you need. The space is comfortable, clean, and packed with all the essentials. Perfect spot for relaxation or getting work done. Would definitely recommend and stay again 👍
Reviewed on Dec 23, 2025
Don
Dirty and unsafe
Outside of the hotel, not attractive
Don't ever go there! Nightmare!!!
We stayed at this hotel en route to Monteverde. Although resorts are not really our cup of tea, we liked this hotel. It's older, but well maintained and the staff are friendly and helpful. The hotel felt completely safe, but not the surrounding area.
Not bad! The hotel is a plus there.
