2/10 Terrible
Heidi
Traveled with partner
Jun 17, 2024
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
We liked that this hotel was conveniently close to an event we were attending and the front desk lady really did all she could to try to resolve the many issues we had upon entering our room.
Dislikes….room was not cleaned (dirt/food crumbs still on floor and counters; still had food in fridge; shower didn’t drain; sink had a steady leak (couldn’t shut it off); under the bed covers there was hair/food crumbs; sticky beverage had spilled on top of side table and all over floor; AC wasn’t working so room was 85 degrees…slept on top of the covers with slider open which allowed all the street noise in, even with being 6 floors up.
We checked in late in the evening and had to be up early to get to our event so we tried to make the best of the situation. In the morning we spoke with the front desk. She got us a different room for the next night that was clean, had working AC and a draining shower.
This is an older hotel that really is in dire need of some updating. Might be ok for some but we will definitely stay elsewhere next time.
Heidi
Stayed 2 nights in Jun 2024