본듀런트 호텔 검색: 지금 예약 가능한 인기 숙소

“Wow! We stayed the weekend of the Fourh of July and was so happy with the staff and willingness to go above and beyond to make our stay wonderful! Thank you!”

“Great stay! Evening reception was more like a full dinner, and breakfast did not disappoint either. Definitely would stay here again!”

“Please don’t waste your money booking this hotel. From the front desk service to the condition of the room and even the breakfast, the entire experience was disappointing. The customer service was poor, the room did not meet expectations, and the breakfast was far below standard. I would not recommend staying here.”

“What it a vine weevil or fleas? Our family had 5 total rooms and two of us found our rooms infested. Front desk was notified.”

“We've always thought of the Gateway as the crown jewel of hotels in Ames. This visit had several disappointments. No daily housekeeping without asking, however we were not informed of that. So we waited for restocked coffee and condiments, clean towels, clean trash receptacles and tissue. Also our bathroom faucet was loose and flopped back and forth when turning on and off. Finally reached out to the manager and was informed about no daily housekeeping. They did come and restock most items but...

“Excellent all around! Would definitely stay here again.”

“Pool was in rough shape, hot tub didn't fully work. Room could use paint touch up, and new carpet. Breakfast was good, clean and stocked. All the staff was nice.”

“Super great hotel with awesome amenities. We were blown on away at how clean and nice the front desk man was. We will be back to stay here next time we are passing thru.”

“Clean room. Hot water. Excellent breakfast. Will definitely stay here again!”

“Met our needs! Very clean!”

“The AC was weak. Middle of the summer, was very hot. Pillows extremely uncomfortable. It's like a souped up Holiday In”

“The young petite lady at 3am on Friday, July 10th was very helpful and sweet. It was 3am - how was she awake and nice? I couldn’t find anyone when I needed to touch base to additional times (upon checking out we did speak with a nice blond woman 9am on 7/13). The bed frame was missing the protector on the metal of the bed and I wrecked my shin twice on it. Then our fire alarm went off at 230am 7/13 - no other rooms. Just us. 3 minutes blaring. Room 301 was woken up by me not knowing what to do...

“The staff was very friendly, our room was incredibly clean, it's walkable to several restaurants, the breakfast was great & the staff was attentive to it.”

“Extremely clean room in a historic hotel. Walking distance to great food, bars, and the farmers market! Great staff from check in to bartender.”

“Clean room. Bar staff”

“Great hotel all away around !”

“The check in was super smooth and the agent very friendly. The room was comfy and there was ample parking.”

“They never came to clean the room for my 6 night stay. Black stuff shot out of the jets in the tub. Had to go get my own towels and needs for the room and stack all trash inside my room during my stay. Picked this hotel so I had a place to do my laundry and lo and behold they were out of order as well. This was my worst stay ever. Will never return!!!!”

“We had issues with hearing the people next door to.much and they switched us room and it was an easy and they were very helpful. The atmosphere is good at the hotel.”