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Altezza Arc 1800 Hotel & Spa - ex Mercure

4.0 star property
Family ski hotel with full-service spa

Choose dates to view prices

Photo gallery for Altezza Arc 1800 Hotel & Spa - ex Mercure

Indoor pool, open 9:00 AM to 8:00 PM, sun loungers
Garden views, open daily
Breakfast and dinner served, French cuisine
Couples treatment rooms, body treatments, aromatherapy, sports massages
Breakfast and dinner served, French cuisine
Altezza Arc 1800 Hotel & Spa - ex Mercure is on a golf course, with easy slope access. Guests can book a sports massage at the NUXE spa, enjoy French dishes at Le Jardin Alpin, or visit the arcade room and library. High-speed WiFi keeps everyone connected.

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Hot Tub
  • Pool
  • Breakfast available
  • Parking available
  • Spa

Room options

Check availability for these dates

Tonight
Oct 4 - Oct 5
Check availability for tonight Oct 4 - Oct 5
Tomorrow
Oct 5 - Oct 6
Check availability for tomorrow Oct 5 - Oct 6
Available filters for rooms
Showing 4 of 4 rooms

View all photos for Standard Room

1 bedroom, premium bedding, Select Comfort beds, in-room safe

Standard Room

10.0 out of 10
Exceptional
(2 reviews)

Highlights

Balcony
Soundproofed
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
  • 32 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Room

1 bedroom, premium bedding, Select Comfort beds, in-room safe

Superior Room

9.6 out of 10
Exceptional
(7 reviews)

Highlights

Balcony
Soundproofed
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
  • 32 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Twin Bunk Bed

View all photos for Premium Suite

1 bedroom, premium bedding, Select Comfort beds, in-room safe

Premium Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
  • 45 sq m
  • 1 bedroom
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Family Suite

1 bedroom, premium bedding, Select Comfort beds, in-room safe

Family Suite

10.0 out of 10
Exceptional
(1 review)

Highlights

Balcony
Soundproofed
Heating
Free cribs/infant beds
Refrigerator
Flat-screen TV
Premium bedding
Separate bedroom
  • 55 sq m
  • 2 bedrooms
  • Sleeps 6
  • 1 King Bed, 1 Twin Bunk Bed and 1 Double Sofa Bed
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About the neighborhood

Located in Bourg-Saint-Maurice, Altezza Arc 1800 Hotel & Spa - ex Mercure is next to a golf course and near a boardwalk/promenade. Les Arcs and Villards (Les Arcs 1800) Ski Lift are worth checking out if an activity is on the agenda. Traveling with kids? Consider Evolution 2 and Montchavin-les-Coches Ice Rink. Take in the nearby slopes with skiing lessons and ski runs, or check out other outdoor activities such as sledding and snowshoeing.
Visit our Arc-1800 travel guideOpens in a new window
Map
Village de Charmettoger, Bourg-Saint-Maurice, 73700

What's nearby

  • Les Arcs - 2 min walk - 0.2 km
  • Villards (Les Arcs 1800) Ski Lift - 8 min walk - 0.7 km
  • Peisey-Vallandry Ski Field - 16 min walk - 1.4 km
  • Peisey-Vallandry Ski Resort - 4 min drive - 2.2 km
  • Coches Ski Lift - 14 min drive - 9.0 km

Getting around

  • Landry Station - 24 min drive
  • Geneva International Airport (GVA) - 149 min drive

Restaurants

  • ‪La Folie Douce - Les Arcs - ‬13 min walk
  • ‪Voga Goga - ‬15 min walk
  • ‪Chez Boubou - ‬12 min walk
  • ‪La Petite Cuisine - ‬13 min walk
  • ‪Miam Corner - ‬9 min walk

About this property

Altezza Arc 1800 Hotel & Spa - ex Mercure

Upscale eco-certified hotel near Les Arcs
Villards (Les Arcs 1800) Ski Lift is located near Altezza Arc 1800 Hotel & Spa - ex Mercure, which provides an adjacent golf course, a terrace, and a coffee shop/cafe. Hit the slopes at this hotel offering downhill skiing, cross-country skiing, and ski passes. Indulge in Ayurvedic treatments, aromatherapy, and a facial at Nuxe, the onsite spa. The on-site French cuisine restaurant, Le Jardin Alpin, offers breakfast, dinner, and kids' meals. Enjoy the gym, as well as activities like ziplining, archery, and snowboarding. Stay connected with free in-room WiFi, with speed of 100+ Mbps (good for 1–2 people or up to 6 devices), and guests can find other amenities such as a playground and an arcade/game room.
You'll also enjoy the following perks during your stay:
  • An indoor pool along with sun loungers
  • Buffet breakfast (surcharge), self parking (surcharge), and a roundtrip airport shuttle (surcharge)
  • An electric car charging station, a front-desk safe, and a banquet hall
  • Massage treatment rooms, an elevator, and a computer station
Room features
All 80 rooms feature comforts such as premium bedding, as well as perks like free WiFi and safes.
More conveniences in all rooms include:
  • Highchairs, baby baths, and free infant beds
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Bathrooms with free toiletries and hair dryers
  • Flat-screen TVs with premium channels
  • Wardrobes/closets, balconies, and refrigerators

Awards and affiliations

Eco-Certified Property
This property participates in Green Key (Foundation for Environmental Education), a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Roundtrip airport shuttle (surcharge)
  • Secured, covered self parking on site (EUR 30 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: EUR 22 for adults and EUR 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Le Jardin Alpin
  • Les Allobroges

Things to do

  • 18-hole adjacent golf course
  • 2 hot tubs
  • Arcade/game room
  • Archery
  • Billiards/pool table
  • Cross-country skiing
  • Downhill skiing
  • Full-service spa
  • Golf caddies
  • Golf carts
  • Golf clubs/equipment
  • Gym
  • Hiking/biking trails
  • Indoor pool
  • Library
  • Playground
  • Ropes course
  • Sauna
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Snow sports gear
  • Snowboarding
  • Steam room
  • TV in common areas
  • Ziplining

Family friendly

  • Arcade/game room
  • Baby bath
  • High chair
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Playground
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 2,691 square feet of conference space
  • 5 meeting rooms
  • Business center
  • Computer station

Outdoors

  • In the mountains
  • Pool loungers
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Aromatherapy
  • Ayurvedic treatments
  • Couples treatment rooms
  • Facials
  • Spa open daily
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (47 inch wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (47 inches high)
  • Wheelchair-accessible restaurant

More

  • At least 80% lighting from LEDs
  • Banquet hall
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Locally-owned and organized tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Espresso maker
  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Cleaning products are eco-friendly
  • Desk
  • Energy-saving switches in guestrooms
  • Heating
  • Iron/ironing board on request
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers
  • Water-efficient toilets

Policies

Check-in

Check-in time starts at 5 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 10:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 7 days before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from April 26 to July 2:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of EUR 15 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: EUR 2.81 per person, per night. This tax does not apply to children under 18 years of age.

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately EUR 22 for adults and EUR 10 for children
  • Covered self parking fee: EUR 30 per night
  • Pet fee: EUR 15 per pet, per night
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, ANCV Chèques-vacances, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
This property uses eco-friendly cleaning products
Safety features at this property include a smoke detector and a security system
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Cash transactions at this property cannot exceed EUR 1000, due to national regulations; for further details, please contact the property using information in the booking confirmation
Pool access available from 9:00 AM to 8:00 PM
Parking height restrictions apply

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Mercure Arcs 1800 Bourg-Saint-Maurice
Hôtel Mercure Arcs 1800 Bourg-Saint-Maurice
Mercure Arcs 1800 Bourg-Saint-Maurice
Bourg-Saint-Maurice Hôtel Mercure Les Arcs 1800 Hotel
Mercure Arcs 1800
Hotel Hôtel Mercure Les Arcs 1800 Bourg-Saint-Maurice
Hotel Hôtel Mercure Les Arcs 1800
Hôtel Mercure Les Arcs 1800 Bourg-Saint-Maurice
Hôtel Mercure Arcs 1800

Frequently asked questions

Does Altezza Arc 1800 Hotel & Spa - ex Mercure have a pool?

Yes, this property has an indoor pool. Pool access is from 9:00 AM–8:00 PM. The pool is closed seasonally each year from April 26 to July 2.

Is Altezza Arc 1800 Hotel & Spa - ex Mercure pet-friendly?

Yes, Altezza Arc 1800 Hotel & Spa - ex Mercure allows pets (limit 2 total). There's a fee of EUR 15 per pet, per night. Service animals are exempt from fees.

How much is parking at Altezza Arc 1800 Hotel & Spa - ex Mercure?

Self parking is available for EUR 30 per night. Limited spots are available.

What time is check-in at Altezza Arc 1800 Hotel & Spa - ex Mercure?

Check-in begins at 5 PM. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Altezza Arc 1800 Hotel & Spa - ex Mercure?

Check-out is at 10:00 AM. Late check-out is available for a fee (subject to availability).

Does Altezza Arc 1800 Hotel & Spa - ex Mercure provide a shuttle to the airport?

Yes, there's an airport shuttle.

Where is Altezza Arc 1800 Hotel & Spa - ex Mercure located?

Located near the slopes, this Bourg-Saint-Maurice hotel is in the mountains, within a 5-minute walk of Charmettoger Ski Lift and Les Arcs, and close to winter sports such as skiing lessons and snowshoeing. Villards (Les Arcs 1800) Ski Lift and Transarc Gondola are also within 10 minutes.

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Reviews

Altezza Arc 1800 Hotel & Spa - ex Mercure Reviews

9.2

Wonderful

9.4

Cleanliness

9.2

Amenities

9.0

Staff & service

9.4

Eco-friendliness

9.4

Property conditions & facilities
Rating 10 - Excellent. 62 out of 93 reviews
Rating 8 - Good. 21 out of 93 reviews
Rating 6 - Okay. 9 out of 93 reviews
Rating 4 - Poor. 1 out of 93 reviews
Rating 2 - Terrible. 0 out of 93 reviews

Reviews

8/10 Good

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Séjour en famille très agréable, le service de qualité et le personnels super! Merci.
Stayed 2 nights in Aug 2025

10/10 Excellent

Louise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Stunning

Beautiful hotel , super friendly staff and gorgeous location
Stayed 4 nights in Feb 2025

6/10 Okay

Isma

Liked: Cleanliness
Disliked: Staff & service
The hotel could use some improvements in refreshments, and while the services are acceptable, there is an excessive level of informality during interactions that does not align with a four-star standard.
Stayed 3 nights in Aug 2025

10/10 Excellent

Nikola

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely hotel

Really lovely hotel high up on the slopes.. nice room .. reception.. bar ..restaurant and super service
Stayed 1 night in Feb 2025

8/10 Good

Georgios

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good facilities, nice for kids. Tricky to get to the ski school for kids.
Stayed 7 nights in Feb 2025

10/10 Excellent

Daniela

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excelente hotel!

Incrível local e equipe de atendimento. Recomendo o hotel e staff!
Stayed 1 night in Aug 2024

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place and location. All staff were really friendly and very helpful. Thank you.
Stayed 5 nights in Dec 2024

10/10 Excellent

STEFANO

Liked: Cleanliness, staff & service, property conditions & facilities
Piaciuto: Camera spaziosa, pulita e dotata di ogni comfort. Lenzuola, asciugamani e accappatoi di alta qualità, ciabatte, macchina caffè Nespresso a disposizione, prese corrente ovunque, cassaforte, frigorifero, Wi-Fi in camera disponibile e funzionante. Accesso gratuito in piscina, 2 vasche idromassaggio e sauna. Al nostro arrivo ci hanno omaggiato di borracce per l’acqua e distributore a disposizione. Colazione a buffet molto fornita con addetto alla preparazione della uova e crepa. Cena veramente ottima e complimenti allo chef. Da migliorare cuscini scomodi e più attenzione al rifacimento dei letti (presenza di pieghe fastidiose). Camerieri e addetti alla reception gentili e disponibili tranne una. Tempi lunghi di attesa alla cena (media attesa per 3 portate un’ora e mezza). Canali tv italiani praticamente assenti. La palestra ha a disposizione solo tapis roulants. Parcheggio esterno gratuito sempre pieno.
Stayed 4 nights in Aug 2025

10/10 Excellent

Gaël

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Très bel hôtel pour un séjour pro ou familial.

Très bel hôtel entièrement refait, chambre confortable avec une déco sympa. Personnel de l’hôtel et du restaurant très accueillant.
Stayed 1 night in Jul 2024

10/10 Excellent

JORGE

Liked: Cleanliness, staff & service, property conditions & facilities
My stay, surpassed my expectations. The room was amazing, the staff super cool, I would come back anytime!!! Great property!
Stayed 1 night in Aug 2024

10/10 Excellent

christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family vacations
Stayed 1 night in Jul 2024

10/10 Excellent

Obin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel ubicado en estación de ski en los alpes. Desde el check-in notamos la calidad del servicio y la atención al cliente en todo momento.
Stayed 7 nights in Jul 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour. Service de qualité et personnels au top. Merci
Stayed 2 nights in Jul 2024

10/10 Excellent

Filipe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Absolutely lovely, kind staff, beautiful views, modern and clean facilities. Food is wonderful
Stayed 1 night in Aug 2022

10/10 Excellent

Mélanie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Tout s’est très bien passé, la vue depuis l’établissement et les chambres sont incroyables ! Proximité de l’hôtel du centre de la station des Arcs 1800 et du départ d’un téléski, c’était parfait ☺️
Stayed 3 nights in Apr 2024

10/10 Excellent

Gemma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Couple Ski Trip

Fantastic hotel.. went above and beyond.. faultless. Very close to ski lift and short walk to bars etc. will stay again.
Stayed 4 nights in Mar 2024

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hôtel au top ! Personnel au petit soin ! Chambre très propre et très grande ! Espace spa très agréable pour se détendre.... et le tout avec une belle vue 😊
Stayed 1 night in Jul 2024

10/10 Excellent

Mounes

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Une parenthèse

Très bon séjour dans un hôtel accueillant, agréable. On peut poser sa voiture et partir en randonnée ou dans le village et même au-delà avec les navettes et les télésièges. Chambre très bien insonorisées. Joli coin piscine et spa accessible à tous.
Stayed 2 nights in Aug 2024

10/10 Excellent

Simon

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely stay at Altezza. Good facilities and excellent proximity to the Charmettoger lift (100m walk) and possible to ski back to the boot room door! A little bit away from other restaurants in Arc 1800 centre. All in all a fantastic 5 night stay!
Stayed 5 nights in Feb 2024

8/10 Good

Ruben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Its a good property, a bit pricey for what it is
Stayed 3 nights in Jan 2024

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, 2 min walk from lift as snow cover wasn’t sufficient for ski in/out.
Stayed 5 nights in Mar 2024

10/10 Excellent

Laurent

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

À recommander sans hésitation !

Hôtel très agréable légèrement excentré (10mn de marche du centre) mais proche d'une remontée mécanique, et offrant un bon niveau de confort. Mention spéciale pour la piscine et le spa, la qualité et la variété du self, et l'amabilité exemplaire de tout le personnel. Nous y retournerons avec plaisir ! ☺️
Stayed 3 nights in Mar 2024

6/10 Okay

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bon séjour , piscine eau un peu froide c est un avis personnel et en arrivant on nous prévient que notre dernier jour la piscine été fermée cela aurait été bien de le savoir a l'avance pas le jour de notre arrivee
Stayed 2 nights in Aug 2024

10/10 Excellent

Benjamin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful stay! Would come back if we back hete

Very nice hotel, big room comfy bed, great breakfast. Didn’t try dinner as it is quit controversial. Wonderful spa, had great time there after ski. The jacuzzi is too small tho. On peak time, you have to wait . So pick a smart time to go if you want to enjoy the spa.
Stayed 7 nights in Jan 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Très bel hôtel avec chambre familiale et spacieuse ! Belle piscine et hammam très agréable! Par contre, service déplorabe. Renoncer à une bière à 18h en terrasse avec cette magnifique vue :( surtout quand les serveurs (en pause!?) profitent eux de la terrasse… le petit déjeuner ne vaut pas les 22€ demandés et la encore le service pas à la hauteur. Le personnel manque d’organisation et d’expérience
Stayed 1 night in Jul 2024