“Checking in was a breeze and very helpful and cheery staff when arriving.
Minor issue with the room when arrived, however it was sorted by the desk staff and a happy resolution was found.
Accomodation wise after that was spot on.
Really have to say the staff members we dealt with were exceptionally good and a credit to the hotel.
”
“Nice, clean room. Checking in was quick and easy. There was an event happening in the pub but the room was nice and quiet. I would stay again for sure!”
“Stayed here on a Saturday evening, all staff were amazing that we dealt with. I don’t know the persons name but there was a chap that served me some drinks at the bar to take up to the room and helped me choose what one to get for my boyfriend and was wonderful. He recommended when we came
Back down later asking if the choice was a good one ect. Room was amazing so comfy and specious plus lovely and clean and well designed. The little touches of just having cold
Canned water for you in the room...
“A spacious room with comfortable bed, convenient kitchen and shower room. We upgraded on arrival to a superior room on arrival for a small fee which I think was worth it.
We would definitely stay here again if visiting Leicester.
We didn't use the the bar or restaurant so can't comment but they looked good.”
“Room was lovely and clean. Small issue with shower, but quick resolved. Mattress a little firm but personal preference. Reception lady was very pleasant and helpful. No issues with parking. ”
“Hired a twin room for the night whilst staying with my daughter after a previous bad experience at a different hotel. The room was clean, the TV worked and the pressure in the shower was nice to me. Stopped for a beer in the pub (noise from which was not heard in the room) and the ladies working were polite and helpful. I felt I received good value for money, I would happily return and would be glad to recommend to others”
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