“The only staff who made the stay okay were Ivan and Robert. Otherwise, you’d wait 30-40 minutes for food and when you get the food not even 10-15 minutes later staff is asking to remove the food they just brought. Staff did not check to see if we needed anything. The property is outdated. Needs a lot of maintenance. Only 1-2 elevators were working during our stay. Staff is not very helpful. Our housekeeper would snarl her face at us when she would see us, I’m not sure what her problem was. This...
“The only staff who made the stay okay were Ivan and Robert. Otherwise, you’d wait 30-40 minutes for food and when you get the food not even 10-15 minutes later staff is asking to remove the food they just brought. Staff did not check to see if we needed anything. The property is outdated. Needs a lot of maintenance. Only 1-2 elevators were working during our stay. Staff is not very helpful. Our housekeeper would snarl her face at us when she would see us, I’m not sure what her problem was. This...
Sierra S