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"Always five star. "

"The room was clean not spotless. The staff are lovely and very helpful"

"The view was amazing and the it was central to everything we needed. It was clean and the staff were super friendly"

"The overall experience was excellent. The suite was spotless and very comfortable, the staff were very friendly and obliging."

"As per usual a very good stay. Park across the road instead of staring into a building 20 metres away "

"Perfect anniversary date night. We were surprised with an anniversary platter, nice touch! Great location and great breakfast "

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"Great location "

"This place is dated but in a good way, has all the character of this 100+ year old building still intact. Didn't really have any problems. Only dealt with staff and check in and really felt like we had hotel to ourselves as never really saw anybody around but we left early each day and came back later in day. Close to many things including Mall, shops, stores, restaurants and the river. Easy to get to ferries that take you up and down river as far as you want and back for .50 which is amazing. Southbank is close as well as the Star Casino with amazing 23rd floor lookout (see this and its free). Rooms were clean and spacious including bathrooms with modern shower and fixtures. No outside noises could be heard even thunder was hardly noticeable. Didn't use restaurants or amenities and stayed several days for end of vacation. "