"On arrival April the receptionist couldn’t have been more friendly or helpful. On departure, she was a different person! Didn’t even acknowledge us! Rude!"
"Had an amazing experience with this hotel. The facilities was fantastic. The hotel was very clean and staff was very helpful and friendly. Definitely be coming back again.
Definitely would recommend. !!"
"Our room was quite small, but decorated and furnished beautifully and was spotlessly clean. The staff were very welcoming.
We had a family meal in the Palm Court restaurant at night. The restaurant is beautiful; the food delicious and the staff very obliging and helpful.
I would highly recommend this hotel."
"The hotel room was spotlessly clean, a good size, 2 comfortable single beds, great shower, coffee/tea, 2 bottles of water, the staff were very nice, a great hotel in a great location, a few minutes walk from Liverpool one, concert square, Mathew street etc, i would stay here again"
The Queen at Chester Hotel - Handwritten Collection
8/10 Good
"Good location, but the hotel is very tired and the rooms could do with being painted and refreshed.
Our room room 1308 needed the walls painting. A lot of chipping and general wear and tear.
This room let the hotel down."