부다페스트, 헝가리의 로맨틱 호텔

"건물이 오래되서 그런지 청소를 해도 깨끗하지가 않고, 직원들은 대체로 친절. 아침식사는 보통. 다음에는 옆집으로 갈겁니다."

"아침식사메뉴가 많지는 않았습니다. 기본적인 호텔 조식이었고, 커피나 음료 등 깔끔하게 제공됩니다. "

"Yes"

"아침메뉴 신선하지않음 전체적으로 비싸다느낌 리모델링된 룸은 좋았음"

"I am extremely disappointed with my recent stay at this Kempinski property. I had previously encountered an issue where my child’s age was incorrectly set to a default of 2 years old in other bookings on Hotels.com. To avoid this, I sent a message 10 days prior to check-in to clarify that the actual age is 11, but I received no response. Upon arrival, I was told a cradle had been prepared for my room. When I asked why, the staff told me to verify the age myself and demanded documents from Hotels.com proving my child's age. It was only after I questioned how they could prepare a cradle without knowing the age that another staff member checked the system and confirmed it was listed as 2 years old. Although I stated that an extra bed was unnecessary, they forced me to pay for one, claiming it was mandatory per policy. The lack of professionalism continued with the room environment. Construction started on the first floor at 8:55 AM without any prior notice during check-in, and the noise was deafening. Furthermore, the laptop Wi-Fi disconnected constantly, taking far too long to reconnect each time. This experience was far below the standards expected of the Kempinski brand. Highly disappointed and would not recommend. "

"스위트룸 이용했는데, 너무 조금해요. 너무 좁고, 우리가 체크인을 새벽 5시쯤에 했는데도 모든 사람들을 힘들게함."