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“In the listing it does not clarify there is no elevator to a 5 floor building. Getting there with luggage or no luggage was hard. Ceiling with clear humidity. ”

“They did provide 2 rolls of toilet paper but for a family of 5 that was not enough for 8 days and you had to purchase your own. The washer/dryer took over 5 hours to wash and dry clothes and typically they weren’t even dry when done. Our downstairs neighbors smoked pot every night which made it impossible to enjoy the balcony. If traveling from USA be sure to realize there is No A/C hardly anywhere in London. The beds were comfortable at least. No wash cloths provided either but there were...

“I wish I could give 0 🌟 because they dont deserve any. This was one of the worst accommodation experiences I've had. The property was advertised as a hotel, but it felt more like a house that had been divided into multiple rooms, which was very misleading. During my stay, there was no reliable electricity, the lights went out, the sockets stopped working, and there was no internet access. As a guest, these are basic amenities that should be available and functioning. The room became...

“Great apartment in a good location. Perfect for a couple. Communication with the property manager was very good. Would stay again”

“The place opened up a year ago. Easy to get to on the tube from Heathrow Airport on the Picadilly line. My six nights stay was a delight. The studio offers a homey experience. It is a pleasure to read or listen to the music and the common space by the reception which is nicely decorated. and feels like a living room. The staff was extremely friendly and welcoming.”

“Perfekt für einen Kurztrip.”

“Thank you for amazing communication from start to finish to check that everything was OK, it really made the difference to our stay. The apartment was quiet and private, yet so central and convenient to get to everywhere we wanted. We had such a pleasant stay!”

“Good location, terraced style apartment”