City Terraces Cairns offers a quiet getaway near Cairns Central Shopping Centre. Relax by the outdoor pool, stroll through the garden, or let kids enjoy the playground. Helpful staff ensure a smooth stay with convenient laundry facilities and free self-parking on site.
Located in Cairns Central Business District, a neighborhood in Cairns, City Terraces Cairns is near a train station. Cairns Central Shopping Centre and Cairns Night Markets are worth checking out if shopping is on the agenda, while those wishing to experience the area's natural beauty can explore Palm Cove Beach and Anderson Street Conservation Park. Traveling with kids? Consider Cairns Performing Arts Centre, or check out an event or a game at Cazaly's Stadium. Discover the area's water adventures with snorkeling and fishing nearby, or enjoy the great outdoors with hiking/biking trails and horse riding. Visit our Cairns travel guide
This smoke-free aparthotel features an outdoor pool, laundry facilities, and tour/ticket assistance. Free WiFi in public areas and free self parking are also provided. Additionally, a garden, barbecue grills, and a picnic area are onsite. Each apartment provides a Smart TV with digital channels, plus a kitchenette with a refrigerator, a stovetop, and a microwave. For a bit of entertainment, a TV comes with Netflix, and guests can also appreciate conveniences like a dining area and a coffee/tea maker. Weekly housekeeping is available.
City Terraces Cairns offers 34 air-conditioned accommodations with coffee/tea makers and hair dryers. Rooms open to balconies. Accommodations at this 4-star aparthotel have kitchenettes with refrigerators, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.
This Cairns aparthotel provides complimentary wireless Internet access. 32-inch Smart televisions come with digital channels and Netflix. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.
Recreational amenities at the aparthotel include an outdoor pool.
Children under 14 years old are not allowed in the swimming pool without adult supervision.
The recreational activities listed below are available either on site or nearby; fees may apply.
Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
Smoke detector (host has indicated there is a smoke detector on the property)
Fire extinguisher
General
2 buildings
3 floors
34 units
Bicycle rentals
Built in 1998
Garden
Soundproofing
Policies
Check-in
Check-in start time: 2 PM; Check-in end time: 6:00 PM
Contactless check-in available
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Contactless check-out available
Special check-in instructions
The front desk is open Monday - Friday (8:00 AM - 6:00 PM) and Saturday - Sunday (9:00 AM - noon)
Guests planning to arrive outside of normal check-in hours must contact the property in advance for check-in instructions and key retrieval information; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 72 hours before arrival using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
This hotel's reception desk is closed on all major public holidays.
Access methods
Staffed front desk, key retrieval
Pets
Pets not allowed (service animals are welcome, and are exempt from fees)
Children and extra beds
Children are welcome
1 child, up to the age of 3 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for AUD 50 per night
Cribs (infant beds) are available for AUD 20 per night
Property payment types
Important information
Optional extras
Housekeeping is available for an additional fee
Crib (infant bed) fee: AUD 20 per night
Rollaway bed fee: AUD 50 per night
Credit card charges are subject to a surcharge
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has indicated there is a smoke detector on the property
Safety features at this property include a fire extinguisher
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Surcharges apply for splitting or joining beds in the guestrooms.
We should mention
This property does not have elevators
Children under 14 years old are not allowed in the swimming pool without adult supervision
Property is also known as
City Terraces
Comfort City Terraces
Comfort City Terraces Cairns
Comfort Inn City Terraces
Comfort Inn City Terraces Cairns
Comfort Inn Suites City Terraces
City Terraces Cairns Apartment
City Terraces Apartment
City Terraces Cairns Cairns
City Terraces Cairns Aparthotel
City Terraces Cairns Aparthotel Cairns
Frequently asked questions
Does City Terraces Cairns have a pool?
Yes, this property has an outdoor pool.
How much does it cost to stay at City Terraces Cairns?
As of Mar 9, 2026, prices found for a 1-night stay for 2 adults at City Terraces Cairns on Mar 10, 2026 start from ₩274,757, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.
Is City Terraces Cairns pet-friendly?
No, only service animals are welcome at the property.
How much is parking?
Self parking is free at this property.
What time is check-in at City Terraces Cairns?
Check-in start time: 2 PM; Check-in end time: 6:00 PM.
What time is check-out at City Terraces Cairns?
Check-out is at 10 AM.
Does City Terraces Cairns provide a shuttle to the airport?
Yes, there's an airport shuttle.
Where is City Terraces Cairns located?
Located in the center of Cairns, this family-friendly aparthotel is within a 15-minute walk of Cairns Performing Arts Centre and Cairns Esplanade. Muddy's Playground and Cairns Central Shopping Centre are also within 10 minutes. Cairns Station is 10 minutes by foot.
Can I cancel my reservation for free and receive a full refund?
Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.
Have a question?
AI iconBetaBeta
Get instant answers with AI powered search of property information and reviews.
Reviews
City Terraces Cairns Reviews
9.0
Wonderful
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
8.8
Cleanliness
8.4
Location
8.8
Staff & service
8.4
Property conditions & facilities
Rating 10 - Excellent. 82 out of 132 reviews
10 - Excellent
82
Rating 8 - Good. 33 out of 132 reviews
8 - Good
33
Rating 6 - Okay. 8 out of 132 reviews
6 - Okay
8
Rating 4 - Poor. 8 out of 132 reviews
4 - Poor
8
Rating 2 - Terrible. 1 out of 132 reviews
2 - Terrible
1
Reviews
10/10 Excellent
Helen
Oct 15, 2025
Liked: Cleanliness, room comfort, communication
Great accom !!
Loved our stay, friendly staff, clean and very comfy. Wished it was a little closer to the esplanade as it was about 1 km away, good 20-25 mins walk.
Helen
Stayed 7 nights in Oct 2025
8/10 Good
Brian
Jan 13, 2024
Liked: Cleanliness, property conditions & facilities, communication
Very friendly Manager and central location was great
Brian
Stayed 1 night in Jan 2024
10/10 Excellent
Melanie
Oct 15, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
Lovely apartment, good location and really great service from manager. Would definitely stay here again.
Melanie
Stayed 5 nights in Oct 2023
10/10 Excellent
Vickie
Oct 5, 2025
Liked: Cleanliness, room comfort, communication
City terraces has a lot to offer and is a good value. Central location makes walking to beach, restaurants, and shopping easy. The manager is friendly and goes out of his way to be helpful. Upkeep and deep cleaning (bathroom tile, grout, and exhaust vents), could be improved. The lack of a firm smoking policy meant I couldn't always use my balcony due to smokers outside. Overall I would stay here again because it has so much to offer.
Vickie
Stayed 7 nights in Jun 2025
8/10 Good
Man Ho
Nov 5, 2023
Liked: Cleanliness, property conditions & facilities, communication
Walkable to Esplanade, Cairns central mall and Reef fleet center, good value for money.
Man Ho
Stayed 2 nights in Nov 2023
6/10 Okay
Daniel
May 13, 2025
Liked: Cleanliness, communication
Clean but need renovations
Need some renovations. Also, in the room the furnitures are very basic. The swimming pool is good. Clean.
Daniel
Stayed 6 nights in Apr 2025
10/10 Excellent
Rene
Jun 13, 2024
Liked: Cleanliness, amenities, property conditions & facilities, communication
Very spacious appartment. The hosts are very nice, they gave many hints where to go, where to eat and the like. Free inhouse parking, free bicycles. Overall we had an excellent stay.
Rene
Stayed 3 nights in May 2024
8/10 Good
Verified traveler
Jan 5, 2025
Liked: Cleanliness, room comfort, communication
The room had a funny smell but we bought a freshener and it was fine. I love the fact they have proper washing powder and family size shampoo etc. There were a lot of convenient inclusions in the cupboards. Rooms are large and clean and very comfortable. Reception staff very helpful.
Verified traveler
Stayed 2 nights in Dec 2024
10/10 Excellent
Eileen
Sep 13, 2023
Liked: Cleanliness, room comfort, communication
Highly recommend for a quieter area
Stayed for four nights and thoroughly enjoyed our stay.
The reception was friendly and quick.
The room was very spacious and clean, with everything you need to eat in if you prefer.
We had a room on the third floor, which was very quiet, with an outlook over the pool.
The area is very limited for eating out options, but the main shopping area is only a block away for supplies.
We would definitely recommend if it is a quieter area that you prefer and you have transport to drive to the main entertainment area.
loved our saty and would stay again.
Eileen
Stayed 4 nights in Aug 2023
10/10 Excellent
Geza
Nov 28, 2023
Liked: Cleanliness, property conditions & facilities, communication
We had a great stay, the manager was outstanding and assisted when needed as well, the location was wonderful. All tour bookings could be done through the hotel which was seamless and the tours were great. A few areas of concern were the weekly cleaning was not great as the floors were still quite dirty and the bathroom toiletries were not restocked. As well there is no safe in the unit which can be a bit disconcerting.
Geza
Stayed 11 nights in Nov 2023
10/10 Excellent
Jenny
Nov 1, 2025
Liked: Cleanliness, property conditions & facilities, communication
Hosts were friendly and welcoming.
Unit was ideal and we were able to walk to everything we wanted.
Can recommend City Terraces as a great place to stay.
Jenny
Stayed 5 nights in Oct 2025
10/10 Excellent
Jaymie
Dec 2, 2025
Liked: Cleanliness, property conditions & facilities, communication
Close to ev
Jaymie
Stayed 3 nights in Nov 2025
10/10 Excellent
Greg
Dec 7, 2025
Liked: Cleanliness, amenities, property conditions & facilities, communication
Great staff--they do everything they can to insure a great stay. Loaned us umbrellas, beach stuff, a shopping cart--plus lots of ideas on what to do. It is far enough away from the waterfront to be quieter, but just down the street from a major mall and an easy walk to the waterfront or there is a busline a block away.It is NOT the "Ritz"--but had a great pool that was empty most of the time and felt much more personal than a chain hotel.
Greg
Stayed 8 nights in Nov 2025
8/10 Good
Nick
Aug 22, 2024
Liked: Cleanliness, property conditions & facilities, communication
Had plenty of space and everything we needed.
Nick
Stayed 2 nights in Aug 2024
8/10 Good
Jenny
Sep 18, 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
Beautiful interior garden.
Jenny
Stayed 3 nights in Sep 2022
10/10 Excellent
Tracey
Mar 18, 2023
Liked: Cleanliness, property conditions & facilities, communication
Great roomy 2 bedroom apartment in an excellent location. Very helpful management. Would highly recommend.
Tracey
Stayed 2 nights in Mar 2023
10/10 Excellent
Karen
Dec 12, 2022
Liked: Cleanliness, property conditions & facilities, communication
Very well set up for families, amazing pool, quiet and clean rooms. Fantastic location close to Cairns Central and shops, restaurants, etc. Managers were very helpful. Love the fact that they also have an environmentally friendly policy to minimise waste. The ‘sharing cupboard’ was ace, and we took and shared multiple items during our week long stay.
Karen
Stayed 8 nights in Dec 2022
10/10 Excellent
akira
Aug 21, 2024
Liked: Cleanliness, property conditions & facilities, communication
GOOD
akira
Stayed 3 nights in Aug 2024
10/10 Excellent
Fiona
Nov 9, 2022
Liked: Cleanliness, amenities, property conditions & facilities, communication
All the team were v friendly and helpful. Took advantage of the free bikes to go to the botanic gardens. Really liked the share shelf where people could leave leftovers e.g. salt oil coffee etc. Nice sunny pool and BBQ area. Walkable to,lagoon, restaurants and station. Highly recommend.
Fiona
10/10 Excellent
Verified traveler
May 6, 2023
Liked: Cleanliness, room comfort, communication
apartment was clean plenty of towels and very quiet. no lift so had to carry suitcases upstairs
Verified traveler
Stayed 3 nights in Apr 2023
10/10 Excellent
craig
Oct 9, 2022
Liked: Cleanliness, communication
The people that run the place where very helpless
craig
Stayed 6 nights in Sep 2022
10/10 Excellent
Ellen
Jun 11, 2023
Liked: Cleanliness, amenities, property conditions & facilities, communication
The owners were very friendly and helpfull. Our room was clean, big and had everything we needed. Loved the sharing cupboard were you could leave items that you didn't need anymore like food or toiletreies for other travelers to take.
There are two big groceries within a 10 minutes walk in a big shopping centre. The Esplanade ( restaurants, the lagoon) is 15 to 20 minutes walk.
Ellen
Stayed 11 nights in May 2023
6/10 Okay
Verified traveler
Oct 30, 2022
Liked: Cleanliness, communication
Not 4 star
They stated 4 star, but it is 3.5 at best.
No lift to first or second floor - be prepared.
Friendly staff.
Verified traveler
Stayed 6 nights in Oct 2022
6/10 Okay
Andrew
Jan 2, 2024
Disliked: Amenities, property conditions & facilities, communication
The room we had wasn’t clean, the bed was extremely uncomfortable, cockroaches roamed freely throughout every night and appeared to be mid maintenance with a leaking air con in the main living area (which also didn’t work in bedrooms) tiles missing from bathroom walls and check in was not clear or helpful at all.. sorry end of rant
Upon arrival there was no record of our booking (made April 16); we were disconcerted as reception person searched the pc for many minutes & also tried phoning Hotels.com unsuccessfully. Eventually a room was found overlooking the pool as we had requested a quiet room away from main road. We found outside lighting & early morning daylight intruded into the bedroom due to lack of block-out curtains (bedroom only has slim line venetian blinds). Oddly enough lounge room has blockout curtains! At checkout the next morning, a male receptionist was unable to advise if Hotels.com had been contacted re the booking error, although he did suggest "we were lucky not to have been out on the street" if City Terraces had not found a spare room. We felt his manner & attitude did not seem particularly professional. We have subsequently spoken to Hotels.com & it has been confirmed that this establishment verified our booking, so the error was neither Hotels.com or ours. This property has recently changed its name & signages; it is no longer part of Comfort Inn chain, but just called City Terraces.