Thank you so much Fairfield by Marriott calangute Goa for your incredible hospitality during our visit. I truly appreciated your warmth, generosity, and the thoughtful way you made me feel right at home. Everythingโfrom the delicious meals to the wonderful conversationsโwas just perfect. Special Thanks to Mr. Deepak .
Hope to see you soon.
I had a stay for four nights and add booked 2 rooms.
I would say that my overall experience was average.
The rooms were clean and well equipped, but very small in size and smelled a little off but i would say were clean.
I found the service to be poor. I had couple instances where I had to ask for the same thing two or three times and then would get it.
I was supposed to get complimentary beers which I had to ask for and was told that I would receive on the first day, but never received it until I asked for it again the following day.
Then coming onto to the breakfast buffet the service is slow again. I also had a experience where I had asked for a particular item. I never received it for the day and end up leaving for the day. Have to ask for simple thing like forks and knives to multiple waiters before actually getting it.
For room service I ordered a desert, which was supposed to come with ice cream, but never came with it and when I asked them about the ice cream, they didnโt even know that it came with ice cream until I argued about what it said on the menu.
I did had a chat with one of the managers there he was pretty helpful and made it up for the experience but the whole point is why do I have to approach a manager for my experience.
Overall, I would say the rooms are decent clean, average Marriott quality. But the service is not at par.
Jรคttefint hotell, mestadels businessgรคster, fina rum med balkong och utsikt. Poolen ligger i skuggan sรฅ det kan vara bra att veta. Vรคldigt bra taxiservice direkt utanfรถr hotellet.
The staff at the hotel are rude. They dont care about their guest. Any request to housekeeping takes them 15 min to deliver. Breakfast area is overcrowded. No glasses for juice or bowls. Nilanjana at the breakfast counter just stands there i asked her for a bowel she said okay and rolled her eyes. The staff is not approcable. Gufran is the duty manager asked for another room i was willing to pay he said he will check and let me know but he never got back. Except for shweta who was very helpful and hardworking at the breakfast buffet. My stay was not at all comfortable it was more like a tourture following up for everything by myself. Most pathetic vacation ever.
The staff are young and need training. First day we had 3 different servers for lunch nd no one is serving nothing. Second day for breakfast same thing and I asked the Manager for service and he states go serve yourself!!! The third day we left- though we booked for 4 days.