I did not like the property at all. It is very old and made me feel uncomfortable and unsafe due to its condition. The electricity was not working properly, several outlets were nonfunctional, the entire room needs maintenance, and my daughter received a small shock when trying to turn on the light.
We reported these issues to the front desk, but the staff member was unprofessional, ignored our concerns, and even laughed at us during checkout. We had booked for 10 days but only stayed one night because of the poor conditions.
This was the worst vacation experience Iโve ever had.
Pongan fotos de la entrada a la habitaciรณn para saber que hay escaleras, asรญ mismo para acceder a la recรกmara , pues yo llevaba a una persona de la tercera edad y se le dificultรณ, asimismo la habitaciรณn se encontraba en el 5 piso y no sirviรณ el elevador mรกs cercano
Cuando llegamos nos dijeron que desconocรญan la reservaciรณn que habรญamos hecho y tuvimos que rentar otro lugar de รบltima hora, al final resultรณ mejor el otro lugar, pero no fue grato llegar y que nos dijeran que no tenรญamos reservaciรณn y al principio ni siquiera nos dejaban pasar a recepciรณn para verificar la reservaciรณn, simplemente nos decรญan que no aparecรญan nuestros nombres en un listado que les habรญa proporcionado la gerencia.
The property is in need of considerable maintenance. It is old and doubtless once very nice, but those were the glory days of yesteryear.
The pool was very nice, quite large and very enjoyable. The staff was very nice and helpful. Our room was okay but the air conditioner was overhead blowing directly on the bed making sleeping somewhat difficult.
La ubicaciรณn estรก bien, estรก grande la alberca y la vista es espectacular. Lo que no nos encantรณ son las instalaciones, estรกn muy descuidadas, y la ubicaciรณn de algunos cuartos estรกn de difรญcil acceso
The hotel front desk staff and dining room staff were very rude!! They hotel did not provide face towels, the bed did not have a blanket or duvet cover. There was a broken pipe that they had to be fixed therefore, there was no hot water for me to shower for 3 days and they did not offer me another room. The hotel room walls were paper thin and you could hear everything that was going on in the room beside you. DO NOT STAY HERE!!! The only thing and i mean the only thing that was good about that hotel was the pool! DO NOT STAY HERE!!!