Moon Palace Nizuc - All inclusive

4.5 star property
Luxury property on the beach, with 3 outdoor swimming pools

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your current months are October, 2024 and November, 2024.
October 2024
November 2024

Photo gallery for Moon Palace Nizuc - All inclusive

Aerial view
Superior Governor Suite Ocean View - King Size Bed | Terrace/patio
Superior Governor Suite Ocean View - King Size Bed | Premium bedding, down comforters, memory foam beds, minibar
Reception
4 bars/lounges, 2 swim-up bars, 2 poolside bars
VIP Access

Reviews

8.6 out of 10

Excellent

Popular amenities

  • All inclusive
  • Bar
    Bar
  • Pool
    Pool
  • Breakfast included
    Breakfast included
  • Spa
    Spa
  • Room service
    Room service
The price is ₩420,649
₩515,062 total
includes taxes & fees
Sep 30 - Oct 1

Perks for members at select top-rated stays

Our Silver and Gold members get perks at select VIP Access properties, on top of exceptional service.
Silver tier member
A perk like food and drink extras, free breakfast, or parking credits
Gold tier member
Room upgrades when available, plus Silver perks
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Sign in to view eligible discounts and perks. More rewards for more adventures!

Room options

Available filters for rooms
Showing 3 of 6 rooms

Superior Family Suite Garden View - Kids & Teens Free

Highlights

Balcony
Private indoor spa tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Down duvet
  • 90 sq m
  • Sleeps 6
  • 1 King Bed and 2 Double Beds

Superior Deluxe Garden View - Kids & Teens Free

Highlights

Balcony
Private indoor spa tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Memory foam bed
  • 45 sq m
  • Sleeps 4
  • 1 King Bed OR 2 Double Beds

Superior Honeymoon Suite Ocean Front - King Size Bed

Highlights

Balcony
Private indoor spa tub
Air conditioning
Connecting rooms available
Free rollaway/extra beds
Smart TV
Hypo-allergenic bedding
Pillow menu
  • 45 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

Similar properties

About the neighborhood

Map
Carretera Cancun-Chetumal Km. 36.5 EDF A, Cancun, QROO, 77500

What's nearby

  • Moon Palace Golf Club - 18 min walk
  • Xoximilco - 7 min drive
  • Ventura Park Cancun - 14 min drive
  • Riviera Cancun Golf Resort - 20 min drive
  • Delfines Beach - 20 min drive

Getting around

  • Cancun Intl. Airport (CUN) - 14 min drive

Restaurants

  • Lobby Bar
  • ‪Grand Lobby Bar - ‬18 min walk
  • ‪Grand Central Buffet - ‬5 min drive
  • Sky Bar
  • ‪Cusco - ‬6 min drive

About this property

Moon Palace Nizuc - All inclusive

Luxury all-inclusive property near Moon Palace Golf Club
Located close to Riviera Cancun Golf Resort, Moon Palace Nizuc - All inclusive provides a free breakfast buffet, a golf course, and 2 swim-up bars. Get out on the links at this property and enjoy amenities such as a driving range, golf lessons, and a golf clubhouse. Indulge in hydrotherapy, a deep-tissue massage, and a body treatment at AWE Spa, the onsite spa. At the 6 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and Mexican cuisine. Yoga classes are offered at the gym; other things to do include basketball. Free in-room WiFi is available to all guests, along with 2 poolside bars and a free daily manager's reception.
Additional perks include:
  • 3 outdoor pools and a children's pool, with a waterslide, 2 swim-up bars, and sun loungers
  • Free self parking and valet parking
  • 2 outdoor tennis courts, a roundtrip airport shuttle (surcharge), and an electric car charging station
  • Babysitting (surcharge), a gift shop, and ATM/banking services
  • Guest reviews speak highly of the helpful staff
Room features
All 709 rooms feature comforts such as private indoor spa tubs and 24-hour room service, as well as perks like premium bedding and laptop-compatible safes.
More amenities include:
  • Childcare services, free extra beds, and travel cribs
  • Recycling, LED light bulbs, and eco-friendly cleaning products
  • Rainfall showers, separate tubs/showers, and free toiletries
  • 47-inch Smart TVs with Netflix, streaming services, and digital channels
  • Wardrobes/closets, balconies, and coffee/tea makers

All inclusive details

This property is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Languages

English, French, German, Italian, Portuguese, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site
  • Free valet parking on site

Food and drink

  • Free buffet breakfast
  • 2 poolside bars
  • 2 swim-up bars
  • 4 bars/lounges
  • 6 restaurants
  • A coffee shop/cafe
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Restaurants on site

  • Caporales
  • Carvao
  • Manglar
  • Palapa Pelícanos
  • Sweet & Coffee

Things to do

  • 2 outdoor tennis courts
  • 27 holes of golf
  • 3 outdoor pools
  • Basketball
  • Children's pool
  • Free children's club
  • Full-service spa
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Gym
  • Optional golf privileges
  • Playground
  • Pro golf lessons
  • Pro golf shop
  • Shopping
  • TV in common areas
  • Waterslide
  • Yoga classes

Family friendly

  • 3 outdoor pools
  • Baby toys
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free rollaway/extra bed
  • Free supervised activities for children
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Snack bar/deli
  • Travel crib
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Hair salon
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Outdoor entertainment area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 36 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Spa tub
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Lever door handles
  • No elevator
  • Pool access ramp on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchairs on site

More

  • 3 floors
  • 34 buildings
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Lifeguards
  • Living plant wall
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organized tours and activities
  • Mediterranean architecture
  • Reception hall
  • Vegan dining options
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Memory foam mattress
  • Premium bedding

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Separate bathtub and shower
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 47-inch smart TV with digital channels
  • Netflix
  • Streaming services

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Free bottled water
  • Meal delivery service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free local calls
  • Free long-distance calls
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers
  • Water-efficient toilets
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 3 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Airport shuttle fee: USD 26 per person (roundtrip)
  • Airport shuttle fee per child: USD 26 (roundtrip), (up to 17 years old)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a security system and window guards

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 7:00 PM
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 16 years old are not allowed in the spa, and guests under 17 years old are only allowed with adult supervision

Property is also known as

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Frequently asked questions

Does Moon Palace Nizuc - All inclusive have a pool?

Yes, this property has 3 outdoor pools and a children's pool. Pool access is from 7:00 AM–7:00 PM.

How much does it cost to stay at Moon Palace Nizuc - All inclusive?

As of Sep 26, 2024, prices found for a 1-night stay for 2 adults at Moon Palace Nizuc - All inclusive on Sep 30, 2024 start from ₩420,649, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Moon Palace Nizuc - All inclusive pet-friendly?

No, only service animals are welcome at the property.

How much is parking at Moon Palace Nizuc - All inclusive?

Self parking and valet parking are free at this property.

What time is check-in at Moon Palace Nizuc - All inclusive?

Check-in start time: 3:00 PM; Check-in end time: midnight. Late check-in is available during limited hours.

What time is check-out at Moon Palace Nizuc - All inclusive?

Check-out is at noon.

Does Moon Palace Nizuc - All inclusive provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of USD 26 per person applies.

Are there all-inclusive benefits at Moon Palace Nizuc - All inclusive?

Yes, the property is all-inclusive.

Where is Moon Palace Nizuc - All inclusive located?

This Cancun property is on the beach, 0.9 mi (1.5 km) from Moon Palace Golf Club, and within 12 mi (20 km) of Riviera Cancun Golf Resort and Delfines Beach. Maya Museum of Cancun and El Rey Ruins are also within 16 mi (25 km).

Moon Palace Nizuc - All inclusive Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 431 out of 709 reviews" "
Rating 8 - Good. 139 out of 709 reviews" "
Rating 6 - Okay. 65 out of 709 reviews" "
Rating 4 - Poor. 35 out of 709 reviews" "
Rating 2 - Terrible. 39 out of 709 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jiahui

Stayed 5 nights in Aug 2024

10/10 Excellent

Anne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Sep 2024

10/10 Excellent

Ali

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 6 nights in Sep 2024

10/10 Excellent

Carlos

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love every minute of my 5-day trip to Moon Palace Nizuc.
Stayed 5 nights in Aug 2024

10/10 Excellent

Qingbo

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 5 nights in Aug 2024

4/10 Poor

Xiu mei

Disliked: Amenities
Not a lot of food to eat.
Stayed 5 nights in Aug 2024

10/10 Excellent

Tolulade

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly. The food was overall good depending on what style you want
Stayed 4 nights in Aug 2024

10/10 Excellent

Hai Son, Vancouver

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Awesome place
Stayed 6 nights in Aug 2024

10/10 Excellent

samuel, Houston

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All
Stayed 4 nights in Aug 2024

8/10 Good

Evaldo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Almost everything, the dining options at the main buffet is not always that good.
Stayed 6 nights in Aug 2024

10/10 Excellent

Bilal

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Is very nice resort very nice worker very good food. I like it lot and I will go back to same hotel is the best.
Stayed 6 nights in Aug 2024

4/10 Poor

Michael

Traveled with family
Disliked: Cleanliness, amenities
Always trying to upsell.
Stayed 9 nights in Aug 2024

4/10 Poor

Joan

Traveled with family
Disliked: Staff & service
**Disappointing Stay - Not Worth the Price** I recently stayed at this hotel, and my experience was far from satisfactory. First and foremost, the breakfast buffet was incredibly disappointing. There was hardly any variety, and the food quality was subpar at best. For the price I paid, I expected much more in terms of options and freshness. The room itself was also a letdown. It was much smaller than advertised, making it difficult to move around comfortably. I could barely find space to store my luggage, and the cramped quarters really took away from the overall experience. To top it off, the recreational facilities were inadequate for the number of guests at the hotel. The amenities were overcrowded, making it impossible to enjoy any of them fully. Whether it was the pool or the gym, there simply wasn’t enough space or equipment to accommodate everyone. Overall, I left feeling underwhelmed and dissatisfied. I would not recommend this hotel to anyone looking for a comfortable and enjoyable stay.
Stayed 6 nights in Aug 2024

10/10 Excellent

Jessica Castillo

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing food and staff.
Stayed 6 nights in Aug 2024

6/10 Okay

Cinthya

Liked: Cleanliness, property conditions & facilities
If you looking to be on a nice beach area DONT GO HERE !!!! The beach is super super dirty the food it’s okay . Service could’ve be better .
Stayed 4 nights in Aug 2024

6/10 Okay

Gladys

They need to update the rooms and they need more options of thing to do.
Stayed 4 nights in Aug 2024

10/10 Excellent

Jasna

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for a week- everything was amazing..pools, restaurants, service, room…you can use amenities of the other two resorts, such as restaurants and pools. Definitely a really nice resort!
Stayed 5 nights in Jul 2024

10/10 Excellent

Alejandro

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
everything was good
Stayed 4 nights in Jul 2024

10/10 Excellent

Clayton

Traveled with family and small children, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was not as busy as the adjacent properties in the Moon Palace trio. Also, the relatively flat area around and space between the buildings allowed excellent sea breezes in most spaces.
Stayed 7 nights in Jul 2024

10/10 Excellent

Loganathan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience and the staff was friendly. The room maintenance could have been better. The sink was not draining properly. Informed the room service staff and they didn't fix it.
Stayed 2 nights in Jul 2024

10/10 Excellent

Smriti

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families
Stayed 5 nights in Jul 2024

8/10 Good

Kyron, Randallstown

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was my second stay at rhe location. The dining options are great. The pools are nice with the access to bars and multiple food options. Club Noir is a great option for adult fun.
Stayed 4 nights in Jul 2024

10/10 Excellent

Leidy Benitez, Woodhaven

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Need to have more food options
Stayed 5 nights in Apr 2024

8/10 Good

Maria Guadalupe

Traveled with family and small children
Liked: Staff & service, amenities, property conditions & facilities
Lo que no nos gustó fué que no nos hicieron la limpieza de la habitación hasta las 5 pm. Y que te insisten mucho para que compres un tiempo compartido, nos hicieron perder 4 hrs . Fuera de eso , es un gran hotel , lastima de la playa que no tiene los colores de Cancún .
Stayed 5 nights in Jul 2024

10/10 Excellent

Haeri

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families
Stayed 3 nights in Jul 2024