Search Ranches in Captree Island

"The sink faucet was lose and falling off the sink. The shower dripped. There were no towels in the two adjoining rooms, and there was a large spider in one of the beds. This was the worse hotel experience I have on three continents. I spoke to staff and sent a text and was assured they would fix everything. But nothing was fixed. I had to go lobby to get towels. Poor Poor service. Not a good experience when traveling for a wedding. "

"No restaurant services for breakfast during weekdays, only Saturday and Sunday. Having breakfast available all the time is a plus."

"Room was clean, staff was amazing, plenty of parking, breakfast was ok."

"The issues began at check-in, where only one of the three elevators was operational. Upon entering my room (Room, 1 King Bed, Accessible), I found the following: Safety & Maintenance: The AC system made loud, alarming noises resembling fireworks when activated. Additionally, the television depicted only static. Cleanliness & Upkeep: The floors were filthy, mirrors were stained, and both the carpeting and furniture were heavily worn and marked. Plumbing Issues: The toilet ran constantly, the shower/bath nozzles were rusted, and the water pressure was virtually non-existent"

"excellent! Clean, comfortable, and roomy. Staff was all friendly and great. Highly recommend!"

"We had a great stay. We got in late and there was warm water and tea. The room and breakfast area were clean. The staff were nice. We will definitely stay there again! "

"Staff was friendly and helpful."

"Parking was very tight, even though there are no smoking signs posted throughout the entire building our room reeked like cigarette smoke and the hallways smelled very strongly of marijuana. Our room was on the 2nd floor and there were no elevators which made it very difficult to get our things to our room. When checking out there was no one at the desk and after ringing the bell several times someone finally came around the corner and was not very friendly. "

"Very hotel that needs repairs and updating immediately."