Search Villas in Captree Island

Customer service is top notch. The lady at the front desk is reallly knowledgeable. The facilities are clean and well maintained for the age of the building. I recommend this hotel. Thanks to all the people involved in delivering an excellent customer service!

Nice hotel but way overpriced. Buffet breakfast for $18.99 is ridiculous. For $199/night breakfast should be gratis.

First time we had stayed at this facility. Front desk staff was outstanding and took action to make us feel very welcome. Maid service could have been better since they only came in 2 of the four days that we were guests. Had to ask the front desk for a replacement for the tissue box. Front desk folks (Irene Reyes especially) went out of their way to make us feel welcome and secure a wheelchair for my wife during the entire stay. Thought the pricing was a little steep but it was...

Loved this hotel!

Immaculately clean and the most helpful staff. All of the staff that we interacted with during our 7 day stay were approachable, and friendly. And went out of their way to be helpful. It was refreshing to to see employees who genuinely cared about their guests comfort. All compliments were received with pride and appreciation. Well done!

The staff was very nice. Check-in was efficient. The room was clean. Breakfast was lovely. The area is kept very well. Good selection. Good food. Abundant lighted parking lot.

Very nice Hotel quite comfortable bed with great bathrooms

The room was clean and spacious. The staff there were amazing! I would definitely stay there again!

Great place

Would stay again in the future.

Overall the experience was great. The hotel rooms were beyond my expectations. I would definitely book this hotel again.

nice pool I ujswed it good hot water clean I also went to the fitnesscenter and tried a feew ofthe machines all good bed excellent bathroom sink too high I like a shower not a tub shower but only a shower to stand in. get rid of the tub.

Great stay though the bed mattress we had was worn slumped into the center.

It was very clean. When I asked for room service they would come right away they were very kind.It was so worth it the pool area also very cleaned thank you for an amazing time. I would definitely go there again and would recommend my friends and family to go there.