โAll the staff at the hotel were exceptionally kind and dedicated. It was truly touching. I couldn't connect with the reception by phone, but a staff member, noticing that the phone had rung three times without an answer, came up to my room very late at night to check if there was any problem. The next day, I went outside briefly and got completely drenched by an unexpected rain. The staff kindly provided a space in the spa where I could change my clothes. Since I had to go straight to the...
โThe best part is the location and the service.
Super nice and kindy staff members, Perfect location. SBB can get you anywhere, and the bus to the airport is free with the Basel card you get from the lobby.
Can't be better.โ
"The reception has been so kind for any request. However, the elevator has stopped while I was in there... and they didn't notice the customers not to use the elevator before it is being repaired. The room condition was not clean. I found a lot of dusts on the table and inside the toilet. The hair dryer was also dirty incluing the dust... I am doubtful about this 4 Stars hotel.. "
