Hyatt Regency Cartagena

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Luxury
4.5 star property
9.4

Exceptional

Rooftop sanctuary in Cartagena

Three-tiered infinity pools offer spectacular sunset ocean views. Guests can relax at the full-service spa with Swedish massages and aromatherapy. The 30th floor Regency Club provides complimentary breakfast and evening cocktails with panoramic bay vistas.

Popular amenities

  • Pet friendly
  • Parking included
  • Free WiFi
The current price is ₩371,803
₩371,803 total
Oct 27 - Oct 28

Room options

Available filters for rooms
Showing 15 of 15 rooms

View all photos for Suite, Ocean View (Regency)

Room

Suite, Ocean View (Regency)

9.2 out of 10
Wonderful
(13 reviews)
  • Ocean view
  • 78 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed

A hotel room with a bed, a chair, a small table, a lamp, and curtains.

Room, 1 King Bed

10.0 out of 10
Exceptional
(41 reviews)
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, Ocean View

A hotel room with a large bed, a ceiling fan, a TV, and a view of the ocean.

Junior Suite, Ocean View

9.4 out of 10
Exceptional
(19 reviews)
  • Ocean view
  • 78 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 2 Double Beds

A hotel room with two beds, a glass coffee table, a wicker chair, a ceiling fan, and a decorative wall piece.

Room, 2 Double Beds

10.0 out of 10
Exceptional
(12 reviews)
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Ocean View

A modern hotel room with a large bed, a seating area with a table, and a view of the sky.

Club Room, 1 King Bed, Ocean View

9.6 out of 10
Exceptional
(24 reviews)
  • Ocean view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Ocean View

A hotel room with two beds, a ceiling fan, a TV, a desk, and a view of the ocean.

Club Room, 2 Double Beds, Ocean View

9.6 out of 10
Exceptional
(11 reviews)
  • Ocean view
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed, Bay View

A modern hotel room with a large bed, a sofa, and a bathroom visible through an open door.

Club Room, 1 King Bed, Bay View

9.8 out of 10
Exceptional
(10 reviews)
  • Bay view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Club Room, 2 Double Beds, Bay View

A hotel room with two single beds, a ceiling fan, wall-mounted lights, and artwork on the wall.

Club Room, 2 Double Beds, Bay View

8.8 out of 10
Excellent
(6 reviews)
  • Bay view
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Ocean View

A hotel room with a large window offering a view of the sea, a bed, a chair, and a small table with a lamp and flowers.

Room, 1 King Bed, Ocean View

9.6 out of 10
Exceptional
(80 reviews)
  • Ocean view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Ocean View

A hotel room with two beds, a glass table, a chair, and a ceiling fan.

Room, 2 Double Beds, Ocean View

9.4 out of 10
Exceptional
(26 reviews)
  • Ocean view
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 1 King Bed, Bay View

A hotel room with a large bed, a bedside table with a lamp, and a view of a hallway with a door.

Room, 1 King Bed, Bay View

9.6 out of 10
Exceptional
(33 reviews)
  • Bay view
  • 38 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds, Bay View

A hotel room with two beds, a glass table, a chair, and a ceiling fan.

Room, 2 Double Beds, Bay View

9.4 out of 10
Exceptional
(37 reviews)
  • Bay view
  • 38 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for 1 Bedroom Ocean View Residence

A modern hotel room with a large bed, a ceiling fan, a desk with a lamp, and a view of the sunset through the window.

1 Bedroom Ocean View Residence

8.6 out of 10
Excellent
(4 reviews)
  • Ocean view
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Bay View Residences with 1 bedroom

A hotel room with a large bed, a ceiling fan, a desk with a phone, a chair, a lamp, and a TV mounted on the wall.

Bay View Residences with 1 bedroom

9.6 out of 10
Exceptional
(7 reviews)
  • Bay view
  • 72 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for 2 Bedroom Residence

A modern living room with a sofa, two chairs, a coffee table, and a TV. There is a large window with a view of a body of water and a balcony with chairs.

2 Bedroom Residence

8.8 out of 10
Excellent
(13 reviews)
  • Ocean view
  • 90 sq m
  • Sleeps 4
  • 1 King Bed and 2 Twin Beds
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About the neighborhood

Located in Bocagrande, a neighborhood in Cartagena, Hyatt Regency Cartagena is in a shopping district and near the beach. Clock Tower and San Felipe de Barajas Castle are notable landmarks, and the area's natural beauty can be seen at Bocagrande Beach and Castillo Grande Beach. Cartagena de Indias Convention Center and San Pedro Claver Church and Convent are two other places to visit that come recommended. Visit our Cartagena travel guide
Map
Carrera 1 No 12-118, Cartagena, CO, 130001

What's nearby

  • A coastal cityscape with a beach, high-rise buildings, and a clear blue sky.
    Bocagrande Beach
    1 min walk - 0.1 km
  • A historic stone tower with a dome, overlooking a coastal cityscape with a bridge and a clear blue sky.
    Walls of Cartagena
    17 min walk - 1.5 km
  • A historic stone bridge with arches, a clock tower, and a clear blue sky.
    Clock Tower
    18 min walk - 1.6 km
  • A large, modern building with a reflective pool in front.
    Cartagena de Indias Convention Center
    18 min walk - 1.6 km
  • Plaza Bocagrande Commercial Center
    1 min walk - 0.1 km

Getting around

  • Rafael Nunez Intl. Airport (CTG)
    15 min drive

Restaurants

  • 51 Sky Bar
    2 min walk
  • McDonald's
    10 min walk
  • 7 Cielos
    8 min walk
  • Crepes & Waffles
    1 min walk
  • Colibri Cafe
    10 min walk

About this property

Hyatt Regency Cartagena

  • Luxury family-friendly hotel near Bocagrande Beach
  • Located close to Cartagena de Indias Convention Center and San Pedro Claver Church and Convent, Hyatt Regency Cartagena provides a poolside bar, a terrace, and an art gallery on site. Indulge in a Swedish massage, a body scrub, and aromatherapy at the onsite spa. At the 4 on-site restaurants, enjoy breakfast, brunch, lunch, dinner, and barbecue. Stay connected with free in-room WiFi, and guests can find other amenities such as a shopping mall on site and a coffee shop/cafe.
  • Additional perks include:
    • 4 outdoor pools and a children's pool, along with sun loungers
    • Free self parking
    • Buffet breakfast (surcharge), a roundtrip airport shuttle (surcharge), and a children's club (surcharge)
    • A 24-hour front desk, a front-desk safe, and concierge services
    • Guest reviews say great things about the pool, helpful staff, and location
  • Room features
  • All 380 individually furnished rooms feature comforts such as 24-hour room service and heated floors, as well as perks like laptop-friendly workspaces and air conditioning. Guest reviews speak positively of the clean, comfortable rooms at the property.
  • Extra conveniences in all rooms include:
    • Hypo-allergenic bedding, Egyptian cotton sheets, and memory foam beds
    • Bathrooms with rainfall showers and hair dryers
    • Wardrobes/closets, heated floors, and free infant beds

Awards and affiliations

  • Sustainability Certifications
  • This property is certified by this third-party sustainability certification scheme: Green Key (Foundation for Environmental Education). For more information on what this certification requires and verifies, please visit their website.

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  • Pool
  • Spa
  • Kids pool
  • Free WiFi
9.4 out of 10, Exceptional, 1,728 reviews
The price is ₩291,610
₩291,610 total
Nov 11 - Nov 12
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Frequently asked questions

Does Hyatt Regency Cartagena have a pool?

Yes, this property has 4 outdoor pools and a children's pool. Pool access is from 8:00 AM–8:00 PM.

How much does it cost to stay at Hyatt Regency Cartagena?

As of Oct 23, 2026, prices found for a 1-night stay for 2 adults at Hyatt Regency Cartagena on Oct 27, 2026 start from ₩371,803, excluding taxes and fees. This price is based on the lowest nightly price found in the last 24 hours for stays in the next 30 days. Prices are subject to change. Choose your dates for more accurate prices.

Is Hyatt Regency Cartagena pet-friendly?

Yes, this hotel allows cats and dogs (limit 2 total) with a maximum weight of up to 37 lbs per pet. There's a fee of COP 95200 per pet, per day. Service animals are exempt from fees. Some restrictions may apply, so please contact the property for more details.

How much is parking?

Self parking is free at this property.

What time is check-in at Hyatt Regency Cartagena?

Check-in start time: 3:00 PM; Check-in end time: midnight. A fee applies for early check-in (subject to availability). Late check-in is available during limited hours.

What time is check-out at Hyatt Regency Cartagena?

Check-out is at noon. Late check-out is available for a fee (subject to availability).

Does Hyatt Regency Cartagena provide a shuttle to the airport?

Yes, there's an airport shuttle that runs on request. A fee of COP 85000 per vehicle applies.

Where is Hyatt Regency Cartagena located?

This family-friendly Cartagena hotel is located near the airport, within 1 mi (2 km) of Bocagrande Beach, San Pedro Claver Church and Convent, and Clock Tower. Cartagena de Indias Convention Center and Las Bovedas are also within 2 mi (3 km).

Can I cancel my reservation for free and receive a full refund?

Yes, this property offers free cancellation on select room rates, because flexibility matters! Please refer to the property cancellation policy on our site for more details about any exclusions or requirements.

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Reviews

Hyatt Regency Cartagena Reviews

9.4

Exceptional

9.8

Cleanliness

9.6

Amenities

9.6

Staff & service

9.6

Property conditions & facilities
Rating 10 - Excellent. 1250 out of 1529 reviews
Rating 8 - Good. 161 out of 1529 reviews
Rating 6 - Okay. 45 out of 1529 reviews
Rating 4 - Poor. 31 out of 1529 reviews
Rating 2 - Terrible. 42 out of 1529 reviews

Reviews

Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hyatt hotel was very clean and all the staff were very welcome
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was amazing , really detailed & helpful.
Stayed 4 nights in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property great views
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very well maintained. The staff were very welcoming and helpful.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very polite. Room was spacious and very clean.
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean, the hotel was beautiful and had incredible amenities great location as well.
Stayed 3 nights in Jul 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was in a great location, hotel and rooftop pool were excellent, and breakfast was delicious. Would definitely recommend!
Stayed 3 nights in Aug 2025
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly staff.
Stayed 6 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property was beautiful. Location good. Regency Club was worth the extra cost.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel and friendly staff!
Stayed 7 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had an excellent time at the Hyatt! Rooms were clean and elegant. Beautiful views from the room. Staff was courteous and responsive. All their amenities were well maintained and not crowded. Will be back!
Stayed 4 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing service.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing property, it’s well located when it comes to being across the beach and a mall right next door. If you are trying to get to the Historic Center which is where most activities happen you will have to Uber, the favorable thing is that Uber is extremely affordable. I also spent some days at Osh hotel in the Getsemaní area and I would prefer to stay in Hyatt because of the great facility and convenience. The only hiccup we had is that our room was not ready at the check in time @3pm, we waited until 4pm for it. Highly recommend.
Stayed 1 night in Oct 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it there. Service was excellent
Stayed 4 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved my stay at the Hyatt Regency Cartagena! The location is unbeatable, right in front of the sea with stunning views. The rooms are incredibly spacious and spotless. The Club Access is definitely worth it for the extra perks. However, the real highlight was the staff—incredibly welcoming and attentive. A special shout-out to Isabel, who always greeted us with a smile and made us feel so valued.
Stayed 6 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a great stay at the Hyatt Regency Cartagena. The hotel is beautiful, clean, and very well maintained. Our room was comfortable and had amazing views. The staff was friendly, professional, and always willing to help. The location was also very convenient, with easy access to the Old City and other attractions in Cartagena. The pool area and overall atmosphere of the hotel were excellent and made it easy to relax after spending time exploring the city. Overall, we really enjoyed our stay and would definitely recommend the Hyatt Regency Cartagena. We would happily stay here again on our next visit to Cartagena.
Stayed 3 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and helpful staff. Paola did an amazing job keeping the room clean and the servers were all amazing.
Stayed 4 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I’ve stayed in, beautiful pool views of the Boca grande, multiple pools great food and super friendly staff! Rooms were clean and perfect for my needs.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is the best hotel to stay when in Cartagena. The pools have beautiful views. The rooms are up to date. Definitely will be returning.
Stayed 5 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, great amenities, good breakfast. My only complaint would be the extremely slow staff at restaurants. Located outside “ciudad amurallada” but conveniently located.
Stayed 3 nights in Jun 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great for families!! Clean & beautiful sunset
Stayed 5 nights in Mar 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I really liked how organized everything was, how clean the property was, the food, and how attentive the staff always were. The only thing I didn’t like was having to wait several hours to resolve an issue with my stay at the hotel.
Stayed 2 nights in Aug 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel excellent staff from day one. Highly recommend this hotel…..
Stayed 5 nights in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed this property. It has great options for eating and drinking and the pool was nice.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing! The buffet breakfast was delicious. All the staff were very courteous. The outdoor pools were amazing and our room was very clean.
Stayed 3 nights in May 2026