"During my stay, a member of the cleaning staff iron my dress because hitel doesn't provide iron due to ':safety reasons " Unfortunately, they severely damaged the garment while pressing it. When I brought this issue to management's attention, they were dismissive refused to offer fair compensation for the ruined dress. The lack of professionalism and total disregard for guests' personal property is completely unacceptable. I would warn future guests to be extremely cautious about letting staff...
"The Aldo Moro is a clean pleasant hotel stay. The room fortunately have high ceilings to make the room feel larger but they can use more help to bring in more natural light. Our take back is not a hit on the hotel directly but the area. There is no taxis or Uber services. Parking is limited and fortunately did not need it. The town is uniquely isolated but the train is in walking distance."
"The only bad thing about this hotel was the WI-FI; the signal was terrible, and in order to connect, one had to be in the restroom. Other than the Wi-Fi the place is very nice and the staff is friendly and helpful."
"Best hotel in Este by far. Beautiful sprawling grounds overlooking the castle. Excellent staff and service. Only downside was that the room was very hot when I arrived and it took the Aircon 3 hours to cool it down. After that it was fine."
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.
Lowest nightly price found within the past 24 hours based on a 1 night stay for 2 adults. Prices and availability subject to change. Additional terms may apply.