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Auberge Seraphine

3.0 star property
Bayside hotel with bars and a 24-hour front desk

Choose dates to view prices

Travelers find true relaxation at Auberge Seraphine through reflexology and deep-tissue massages at the onsite spa. The Reflections restaurant serves international cuisine throughout the day, with the added pleasure of dining al fresco beside the outdoor pool.

Reviews

7.6 out of 10
Good

Popular amenities

  • Bar
  • Room service
  • Breakfast available
  • Pool
  • Housekeeping
  • Laundry

Room options

Available filters for rooms
Showing 5 of 5 rooms

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Deluxe Room, 1 King Bed

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Hair dryer
Private bathroom
Balcony
Air conditioning
Free cribs/infant beds
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Balcony
Air conditioning
Free cribs/infant beds
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Superior Room, 1 King Bed

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Balcony
Air conditioning
Free cribs/infant beds
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Balcony
Air conditioning
Free cribs/infant beds
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 2 Queen Beds

View all photos for Superior Room, 2 Queen Beds

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Superior Room, 2 Queen Beds

Highlights

Balcony
Air conditioning
Free cribs/infant beds
Refrigerator
TV
Blackout drapes/curtains
Private bathroom
Hair dryer
Balcony
Air conditioning
Free cribs/infant beds
Blackout drapes/curtains
Hair dryer
Private bathroom
  • Sleeps 2
  • 2 Queen Beds
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About the neighborhood

Map
Vielle Bay, Pointe Seraphine, Castries, 000124

Getting around

  • Hewanorra Intl. Airport (UVF) - 81 min drive

About this property

Auberge Seraphine

Hotel near the airport
At Auberge Seraphine, you can look forward to laundry facilities, 2 bars, and a business center. Treat yourself to spa services, such as a sports massage, a manicure/pedicure, or reflexology. The on-site international cuisine restaurant, Reflections, offers breakfast, lunch, dinner, and al fresco dining. Stay connected with free in-room WiFi.
You'll also enjoy perks such as:
  • An outdoor pool with sun loungers
  • Free self parking and extended parking
  • Cooked-to-order breakfast (surcharge), a front-desk safe, and a 24-hour front desk
  • Meeting rooms, luggage storage, and smoke-free premises
Room features
All guestrooms at Auberge Seraphine have comforts such as air conditioning, as well as amenities like free WiFi.
Extra amenities include:
  • Bathrooms with showers and free toiletries
  • TVs with satellite channels
  • Balconies, refrigerators, and free infant beds

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Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free extended parking on site

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 10:00 AM for a fee: USD 16 per person
  • 2 bars/lounges
  • A restaurant

Restaurants on site

  • Reflections

Things to do

  • Outdoor pool

Family friendly

  • In-room crib
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • On the bay
  • Pool loungers

Spa

  • Aromatherapy
  • Deep-tissue massages
  • Manicures/pedicures
  • Reflexology
  • Sports massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible path of travel

More

  • Built in 1995
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in time starts at noon
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 6.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 16 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Auberge Seraphine
Auberge Seraphine Castries
Auberge Seraphine Hotel
Auberge Seraphine Hotel Castries
Hotel Seraphine
Auberge Seraphine St. Lucia/Castries
Auberge Seraphine Hotel
Auberge Seraphine Castries
Auberge Seraphine Hotel Castries

Frequently asked questions

Does Auberge Seraphine have a pool?

Yes, this property has an outdoor pool.

Is Auberge Seraphine pet-friendly?

No, pets are not allowed at this property.

How much is parking at Auberge Seraphine?

Self parking and extended parking are free at this property.

What time is check-in at Auberge Seraphine?

Check-in begins at noon.

What time is check-out at Auberge Seraphine?

Check-out is at noon.

Where is Auberge Seraphine located?

Situated near the airport, this hotel is within 1 mi (2 km) of Windward Islands, Vendor’s Arcade, and Castries Central Market. St. Lucia Town Hall and La Place Carenage Duty Free Mall are also within 1 mi (2 km).

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Reviews

Auberge Seraphine Reviews

7.6

Good

7.8

Cleanliness

6.8

Location

7.8

Staff & service

7.2

Property conditions & facilities
Rating 10 - Excellent. 21 out of 110 reviews
Rating 8 - Good. 52 out of 110 reviews
Rating 6 - Okay. 26 out of 110 reviews
Rating 4 - Poor. 9 out of 110 reviews
Rating 2 - Terrible. 2 out of 110 reviews

Reviews

10/10 Excellent

Jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One week at Auberge

Staff are amazing. Beautiful setting. fabulous restaurant. Room needs more lively art/deco.
Stayed 7 nights in Mar 2020

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
the property is located in a envy area, where the tours operators have shore tours, but the property is outdated. need more up to the times look, the rooms are ok, but they need some help. The restaurant is dying, dinner service is weak. had dinner and either was cold or overcooked, or maybe frozen taste. but needs help now. that could be a goldmine, but needs some TLC
Stayed 4 nights in Jan 2020

8/10 Good

Andie, Grenada

Liked: Cleanliness, staff & service, property conditions & facilities
The location of the hotel is excellent in terms of proximity to Castries, the Vigie airport and cruise terminal. It's located in a quiet area with great views.
Stayed 1 night in Feb 2020

10/10 Excellent

TJ, USVI

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful area, beautiful view of the ocean, very close to Castries market, and shopping
Stayed 1 night in Jan 2020

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
The property had a pool and restaurant, bar, egret nesting tree, lily pond, boat harbor and near by shopping mall. and restaurants
Stayed 1 night in Dec 2019

8/10 Good

Verified traveler

Liked: Cleanliness, property conditions & facilities
it was adequate, had to ask for towels first day. no coffee in room, restaurant staff was slow but all staff was friendly. they even went and bought us a conversion plug for outlets. beautiful setting. close to ships and shopping mall-restaurants. clean rooms. management was wonderful. our airport drivers were the best, friendly and on-time.
Stayed 2 nights in Dec 2019

2/10 Terrible

Verified traveler

Disliked: Cleanliness, amenities, property conditions & facilities
This is a very basic, home grown hotel that charges way too much for what you get! The bed was hard, the bathroom was not clean or updated in any way. Shower leaked on the floor. Towels were small and rough. Tile floors didn't feel clean. This is a very tired property with multiple outlets that didn't work. Too many stairs that aren't safe. Not particularly helpful staff, loud music from a wedding reception. No soap in the bathroom.
Stayed 1 night in Dec 2019

6/10 Okay

D

Liked: Cleanliness, staff & service, amenities
Apparently like a lot of places in Castries, the first impression is a place that was last decorated in the 70s. But it has nice touches and charm - big rooms, a decent pool, close to the city and George Charles airport if you’re there for work and the WiFi works pretty well. It is a bit expensive, but that seems to be typical for St Lucia.
Stayed 3 nights in Aug 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hospitality was five star - Caius was wonderful, friendly, warm, welcoming and extremely helpful with all queries, resolving them swiftly and to a immaculately high standard. I will definitely stay again and recommend to friends/family!!!
Stayed 1 night in Jul 2019

4/10 Poor

Verified traveler

Disliked: Cleanliness, staff & service
The property is decent (not great). The room had a bad smell this time around and the service in the restaurant was quite poor. I ate at the restaurant on two occasions during my 1 night stay and was disappointed on both occasions with different staff. The front desk reception was ok but they need to train the rest of the staff. It was not good and I don’t recommend them anymore.
Stayed 1 night in Jun 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a small 22 room hotel within easy walking distance of downtown Castries. The staff will point out the short cut by the cruise ship terminal. It is quiet and clean with a nice view of the water. No beach but a nice pool. A frig and tea and coffee in the room. My favourite was the large balcony.
Stayed 7 nights in Apr 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
nothing special about the hotel. No safe deposit box. lots of rotten wooden boards etc. very tired. Staff are helpful but food service very slow
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very convenient to the airport. Lovely restaurant, open air and good food options. The room was comfortable and very clean.
Stayed 1 night in Apr 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, amenities
Probably the best business hotel close to downtown Castries. Property dated but staff are excellent and rooms are clean. Good restaurant.
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveler

Hotel is very close to the city center that can be reached on foot in 10 minutes. It overlooks that bay where the cruise arrive. There are no restaurant at a walking distance especially at night when you do not want to be walking in the dark. The room was wide but with leakages in various point and overall in need of a renovation. I had to ask for soap that was not in the room.
Stayed 6 nights in Mar 2019

2/10 Terrible

Levi C.

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stay was horrible Will never stay at this place again or recommend anyone to stay at this place. Service was unbelievably POOR. Needs renovation.
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Disliked: Amenities
It is conveniently located close to the airport in Castries but it is a long walk to any shops and the closest supermarket is at least a 20-minute walk. However there is a taxi driver located at the hotel
Stayed 1 night in Feb 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a very quaint little hotel. Nice pool and restaurant. Really neat tree out front with all the Egrits nesting. Castries isn't really a tourist town. So this place is great for stopovers. It's right by the smaller inter-island airport.
Stayed 1 night in Jan 2019

8/10 Good

Verified traveler

Liked: Staff & service
Excellent for the George FL Charles airport. OK for a short stay.
Stayed 1 night in Jan 2019

6/10 Okay

Verified traveler

Liked: Cleanliness

Good deal, depressing town

Good deal, clean, nice pool. Restaurant on premises, not much near by except “tourist mall”. Would not wander into town, other restaurants $25 taxi ride one way. Not impressed with the town of Castries
Stayed 1 night in Jan 2019

10/10 Excellent

Antonette R

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice Hotel. Conveniently located.

The check-in staff was very polite and helpful.
Stayed 4 nights in Dec 2018

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Met my needs, easy check-in, close to the airport.
Stayed 1 night in Dec 2018

8/10 Good

Kathy

Liked: Cleanliness, staff & service, property conditions & facilities

Close to the ship dock for the Windjammer

We stayed to board the windjammer cruise boat. Very close to the dock. Don't let the cab drivers bully you to purchase advance fare to the dock. It is only a 10 minute walk and we had roller bags. There is a mini fridge in the room and U reccomend buying some snacks and drinks before arriving, you can enjoy that by the pool. The air conditioning was good but noisy. My husband fixed that with wash clothes and cardboard. Everyplace on this end of the island is pricey, but the hotel was reasonable enough. $135 for the night. The mattress was hard, and I should have asked for an extra pillow, that usually helps me.
Stayed 1 night in Dec 2018

8/10 Good

David, Costa Rica

This hotel is a gem. Hidden away, still very centric. Great view. 10 min walk to the water taxi that will take you to the city center for only 5 USD. Would have been 5 stars f the restaurant had not had such a limited offer. Most of the things on the menu was not available. The things they actually had was ok tough. People with disabilities have to consider that this place has stairs everywhere.
Stayed 1 night in Nov 2018

8/10 Good

LARS

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cosy. Close to airport. Nice employees. Restaurant fine. Rooms nice (no hot warer though).
Stayed 1 night in Nov 2018